[Resolved] Bharti Axa — car insurance policy renewal for car insurance i2314051 | |||
I have submitted my car insurance policy renewal amount on 11th march 2019 as previous policy was getting expired on 12th march. I have been continuously following up customer service executive but no response. Two customer service lead, jude and domnic gave me false commitment that it would be done in 24 hours and then 48 hours but it is still not solved... Now they are not responding on my calls. Need immediate intervention please... My car policy number is i2314051 Was this information helpful? | |||
Apr 20, 2019 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Bharti AXA Customer Care's response Dear Sir, we regret the inconvenience caused. We've shared your concern with our team. They will look into your concern and connect with you to assist you better on this. Thank you.
Verified Support Mar 19, 2019 Bharti AXA Customer Care's response Dear Sir, We sincerely regret the inconvenience caused to you and have shared the copy on e-mail. | |||
 1 Comment | |||
Comments
Extremely pathetic service and these customer care leads are intentionally delaying the release of insurance copy. Putting call on hold for 20-30 mins and then disconnect the call.
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