[Resolved]  Bharti Axa — car insurance renewal s8526267 - policy document did not received

Address:560035

Hi,

I have paid the renewal payment one month back and still i have not received the policy document. I am really disappointed what type of service you are providing to customer.

I am trying to contact customer care[protected] for last 1 week but it shows always busy. If this is the case just for policy document then when someone need to approach for claim, only god can save him. I am working in mnc bangalore which have 10000 employees within india.

Look like i need to share my story to all so that they will be aware from bharti axa. I need my policy document by today otherwise i will go to consumer court and share my story to various internet blog and even with media also.

My existing policy number: s8526267

Following is the payment detail:

Dear customer,

As requested by you, please note that the following payment has been processed through billdesk. Bharti axa general insurance thanks you for the same.

Company name: bharti axa general insurance

Name : manoj khandelwal
Application/reference no (If any) : rnis[protected]
Payment amount (Rs ps) : 5285.22
Payment date :[protected]:12:09
Transaction identification number : ncpi[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 30, 2018
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
Bharti AXA Customer Care's response
Dear Manoj, we sincerely apologise for the inconvenience caused to you. Kindly also share your contact details with us for our team to get in touch with you at the earliest. Thank You.
Verified Support
Oct 30, 2018
Bharti AXA Customer Care's response
Dear Manoj,
We write this with reference to your concerns below.
We have shared the policy on your e-mail ID, and and we sincerely regret the inconvenience caused in this regard.
Thank You.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharti AXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    877
    Pending
    0
    Resolved
    517
    Bharti AXA Phone
    +91 80 4901 0200
    Bharti AXA Address
    1st Floor, The Ferns Icon, Survey No. 28, Doddanekundi, Bangalore, Karnataka, India - 560037
    View all Bharti AXA contact information