[Resolved] Bharti Axa — Complaints regarding increment in policy amount

Saroj 1

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana, 122001

Dear sir/ma’am,

Greetings for the day!!

I had purchased health insurance policy from bharti axa general insurance in year july 2015 and that time i had discussion with insurance team for the premium of policy for age of 0 to 35 years, they said the policy will be same for 0 to 35 years age group for every year for same premium.
But at this time the premium has been increased as i got a mail from bharti axa general insurance.
Request you to kindly share the same premium as committed by bharti axa at the time of purchasing.

Below are the details of my policy:

Policy no: q0080688
Purchasing year: 2015

Thank you.
Umesh kumar - [protected]

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Jul 15, 2017

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2017

Bharti AXA Customer Care's response Dear Umesh,

Apologies for the inconvenience caused. We have shared your details with our team. They will get in touch with you soon in this regard.

Thanks

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Comments

1953

from Bengaluru, Karnataka

There should not be same rate of premium for the ages 0 to 35 years in any health insurance co, some insurers will maintain same rate for 3 to 5 years, further there may be increase in service tax from 12.5% to 15% as on today
& the same may be increased to 18% from 1/7/17 if GST is come into effect. Some others will increase every year based on age apart from service tax or gst. However if insurer has assured in writing that premium will be same for up to 35 years, insurer has to renew at the same rate of premium, oral discussions in this regard will not be valid. This is only just to sell the policy.