[Resolved]  Bharti Axa — done fraud by making me purchase policy

Address:Thane, Maharashtra, 401303

I was asked to take up a policy of bharti axa life insurance since i was in need of personal loan. I was told that ill get loan against the policy from Citi bank. The bharti axa agent name is apparently Aniket & Atul. He told me that u need any loan against this policy when u will get call from bharti axa for verification. I took two policy of Rs 49999 each. Recieved multiple calls of verification from Mr. Aniket saying he is calling from Citi bank for verification. He took lot of interest until there was the policy process going on but post that i didn't get loan. I tried to talk to the concerned persons who all had called up but all in vain.
Last time i posted the complain, bharti axa marked it as resolved and closed it by fake where as i didnt receive any call from them. This assures that they are well aware of such fraud going on and has been supporting them. When I was trying to pay Rs 49999 it got failed but my transaction got failed and money deducted. I want my money back .All bharti Axa members are doing fraud and the management knows very well but they are not taking any action.
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Mar 16, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
Bharti AXA Customer Care's response
Dear Sir, we deeply regret the inconvenience caused. Request you to share your policy number along with contact details. It'll help us assist you better. Thank you.
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