Bharti Axa — fake /wrong commitment

I have taken policy[protected] and payed 50 k to bharati axa life insurance.
They have confirmed and committed me to process the 6l loan from kotak mahendra bank, once i taken policy from bharati.
Loan amount: 6l
Roi: 2.5 k per month first 3 years and if not able to pay then they will recover end of the policy on 10th years
Policy terms: 10 years
Yearly payment: 50 k
I will get the balance amount (Apart from 6l + 3 years interest) end of the 10th years.
Below the contact person approached me:
Document collection and process:[protected] and [protected] (Name – ramya)
Document collection: [protected]
Document verification:[protected]
Amount collection via online: [protected]
Kotak mahendra bank verification:[protected]
Policy in charge : [protected] (Arumugam)

First ramya told loan amount will credit end of august after that she told end of september, i don’t think this is correct information.
Finally ramya told me policy (50k) amount will be return within 90days (From date policy taken). Please ensure and return my policy amount if you are not able to process the loan.
Note : bases on work feedback i will raise /take legal action against bharati axa insurance