[Resolved] Bharti Axa — fraud call for bharti axa life insurance from some third party agency
Bboonsume on Mar 7, 2018
Yesterday and today, i received call from different numbers claiming to be from bharti axa life insurance company. They explained me about bharti axa elite plan. They called me from 3 different numbers in last 2 days (6&7 march 2018). They were forcing me to buy insurance on women's day special offer.
Today when i denied to take insurance, they started talking to me in rough manner.
Following are their phone numbers: [protected], [protected] (Paresh keni), [protected] (Mayur rane).
Complaint marked as Resolved May 20, 2019
Bharti Axa confirmed that they have not called me and it was some fraud third party.
[Mar 07, 2018] Bharti AXA customer support has been notified about the posted complaint.
Verified SupportBharti AXA Customer Care's response Mar 07, 2018
This is with reference to your concern dated XXXXX with regards to the above mentioned Policy.
We understand that you had received calls from some party claiming to be our representative however we hereby confirm that the same do not belong to Bharti AXA Life Insurance Company.
Sincere apologies for the inconvenience caused . We are taking up the matter very seriously at our end .
We would like to assure you that all our customer related information is kept confidential and the same has not been shared with anyone.
In this regard, we wish to inform you that, as per the TRAI guidelines, any customer or individual who does not wish to get any commercial unsolicited calls, should register himself/herself on the National Do Not Call registry (NDNC).
In case you wish to register your telephone number in the NDNC registry then kindly place a request with your concern telecom service provider and they shall assist you further in getting your number registered.
Further, details on the National Do Not Call registry are available with your telecom service provider. For more details you can log on to www.ndncregistry.gov.in.
To know more about the unsolicited call, we suggest you to refer the Public Notice at IRDA Consumer Education Website ( http://www.policyholder.gov.in/Be_Alert!.aspx# - Spurious Calls).
Please feel free to write to us at complaints.[protected]@bharti-axalife.com for any further queries. We would be glad to resolve your concerns, if any.
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