[Resolved] Bharti Axa General Insurance — A Cheater Company : Claim not settled properly | |||||
I have taken policy no. S4596116 from Bharti Axa GI for my new vehicle Mahindra KUV1OO K4+ 6STR registered as UP-32 GY-6615. As per their quotation for Zero depreciation i paid the premium to Bharti Axa GI and received policy. An accident taken place on 27th Dec.2016 and vehicle sent for repairing at Mahindra authorized Service center namely A. Auto movers, Chinahat Lucknow after survey of Vehicle by Mr.Manish Srivastav it was told to me to come on 15th Jan.2017 to take the vehicle. On the said date Vehicle was not ready and after a long follow up I got my vehicle on 24th Jan.2017and asked to pay Rs.26514/- for repair charges. When i inquired to Mr.Manish, he told me that he is not in town hence you pay the bills after reaching to Lucknow he will collect bill from service center and process for settlement. Then I paid Rs.26514/- and taken my vehicle from service center, after long follow up with Bharti Axa GI I got Rs.20558/- against to the repair cost vehicle Rs.26514/- when I inquired to Bharti Axa GI, they have given me a assessment sheet which has not been made as per the policy. I have made complaint to concern authority but they are not able to provide any valid reasons for deductions.every time they send only assessment sheet. The balance amount Rs.5956/- remain pending for payments.which they do not want to pay. By this forum I wish to inform the concern authority of Bharti Axa GI, Please do not force me to file an Appeal to Consumer forum for that you will be solely responsible for all expenses incurred for justice. There are two things very clear either company cheated at the time of issuing policy or making fool in assessment. The assessment is not as per zero depreciation policy. Regards Kushwaha Contact : [protected]/[protected] Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 Bharti AXA Customer Care's response Dear Sir, We have shared your details with our team. They will get in touch with you soon in this regard. Thanks | |||||
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