[Resolved] Bharti Axa General Insurance Co. — Accidental Claim | |||
Dear Sir, With reference to above subject I have a motor Insurance 0% dep. Comprihansive policy from Bharti Axa General Insurance Jaipur vide their policy no. FPV/ I1503376 /R1 /01/ D1R11L issued on 22.01.2015. I have submitted all relevant documents with Police FIR copy to service centre at the time of lodge the claim. now the car has repaired on 22nd January 2016, and they sent final invoice to insurance company to settle claim amount and issue Delivery Order for the vehicle . since last 25th January 2016 I am trying to get DO from Insurance company but they haven't issued it till today. I am suffering without car and travelling in rented taxi for going here and there. I have speak with several time to concerning persons at Bharti Axa office over cell phone at Jaipur and Delhi but they are not given us proper answer for the same. After that I have sent mail to GRO Bharti Axa General Insurance on Dated 30.01.2016 for settle our claim urgently. I have received a mail from Insurance company customer care on dated February 2, 2016 stating that they will settle the above matter urgently and revert back to me. Till today I have not received any information and massage from GRO Bharti Axa General Insurance about my accidental claim. You are requested please lodge my complaint against Bharti Axa General Insurance company and take appropriate action upon this matter. Thanking you Yours sincerely Mahesh Kumar Mishra. 383 Nirman Nagar AB Janpath Ajmer Road Jaipur.302019. Was this information helpful? | |||
Aug 31, 2016 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Apr 11, 2016 Bharti AXA Customer Care's response Dear Mahesh Mishra, our claims team has sent you registered letter dated 11/02/2016 seeking clarification regarding Discrepancy in the said claim but till date we have not received any revert from you for taking the claimforward. Would request you to please provide the requisite clarification, so as to proceed further. Thanks | |||
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I have received letter on dated 16.02.2016 from Bharti Axa GI stating in this letter that I will take claim from washing service station where car had accident .
They accept in this letter that it was an accident but they preliminary denied to settle claim .
I am enclosing here that letter which have received from Bharti Axa GI.
M. K. Mishra