[Resolved]  Bharti Axa Life Insurance — Fraud of false signature and photo of another person on proposal form/documents

Address:Bokaro, Jharkhand

Sub: Fraud made with Policy No.[protected] dt. January 07, 2015 D/Sir, I have invested Rs.15, 000=00 (Semi Annual) in Bharti AXA Life Insurance Monthly Income Plan+ [ Policy term 15 years] through BAJAJ CAPITAL INS. BROKING LTD., Bokaro Steel City (Jharkhand), PIN 827004, Broker Code- 035125 on 26th December 2014 and also received Deposit receipt of Rs 15000=00. After One & half month approx I received Original Policy [the entire booklet]. I found so many discrepancies in Policy document which are as follows: 1. Photo pasted on Proposal Form is not of mine. 2. Forged signature made on photo and in documents also. 3. Mobile No. is not correct. 4. Email address is wrong. All discrepancies are knowingly made on document by Mr. Bikrant Kumar ([protected]) of Bajaj Capital Ins. Broking Ltd., Bokaro Steel City. I approached after 02 days to Bajaj Capital Ins. Broking Ltd., Bokaro for above discrepancies. Bokaro Office told me that mistakes have been done by office and assured me that amendment will be done shortly. But till date no amended copy has been received. I would like to mention that how it is possible to make such blunder like :- PHOTO AND SIGNATURE. Fraud have been made knowingly. I attended Bokaro Office for about 02 months regularly as I am 65 years old man. My faith in your Company has been lost. I, therefore, request you to kindly cancel Policy No.[protected] and the brokership of Bajaj Capital Ins. Broking Ltd, Bokaro immediately and refund my invested amount of Rs.15000=00 with interest and oblige at the following address otherwise no option will be left to take suitable action. Address: RAJENDRA PRASAD SINHA HOUSE NO. JE-2, VASTU VIHAR PROJECT-2, ROAD NO.-3, PO- CHIRA CHAS, BOKARO PIN- 827 013 Mob- [protected]. Thanking you, Yours truly, (Rajendra Prasad Sinha) Policy No.[protected] Bokaro Steel City(827013) Email: rpsinha.[protected]@gmail.com
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Sep 5, 2016
Complaint marked as Resolved 
Verified Support
May 21, 2015
Bharti AXA Customer Care's response
Dear Rajendra Prasad Sinha, We apologize for the inconvenience caused. Your query has been forwarded to the concerned team & our representative will get in touch with you.

Thanks and Regards,
Bharti AXA General Insurance.
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