[Resolved]  Bharti Axa — non receipt of renewed car insurance policy

Address:New Delhi, Delhi, 110010

Online renewal was done by me for my car insurance on 05 sep 18 with full amt of premium being paid on the same day but till date the company has failed to send/mail me my renewed car insurance policy. Poor show by the concerned staff & equally poor response from the higher ups of the company.
Reflects badly on the company. This was reply received a week back...

This is in reference to your below email, regarding renewed policy document, reference to policy no s8430229/ vehicle no jh02ad3072 / tanish kumar

As we checked in our record, policy issuance request has been placed and same is in under process :
Ref no 01650750

You will get soft copy policy document on or before 20/09/2018
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Oct 25, 2018
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
Bharti AXA Customer Care's response
Dear Sir,

We would like to inform you that the policy has been shared on e-mail.
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