[Resolved] Bharti Axa — not received the travel insurance policy copy 6 days after payment

Sunil Kumar T

from Bengaluru, Karnataka

Address:	560070
Website:	www.bharti-axagi.co.in/individual-family-travel-insurance

I had bought a travel insurance policy for my father who is due to travel tomorrow. I have tried calling all the available numbers online & no-one seem to help me out. This is so stressful now.

Below are the details:

Name : xxxxxxxx
Application/reference no (If any) : vdlx[protected]
Mobile number : xxxxx
Email id: xxxxxxxx
Payment amount (Rs ps) : 3138.00
Payment date :[protected]:08:06
Transaction identification number : phdf[protected]

Sunil

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Dec 13, 2018

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

Bharti AXA Customer Care's response Dear Sunil, we sincerely apologise for the inconvenience caused to you. Kindly share your contact details and email id with us, so as to reach out to you at the earliest. Thank You.

Verified Support

Nov 12, 2018

Bharti AXA Customer Care's response Dear Sunil,
We write this with reference to your concerns below.
We have shared the policy on your e-mail ID, we sincerely regret the inconvenience caused in this regard.
Thank You.