[Resolved]  Bharti Axa — policy document not sent and no response

Bharti axa car insurance - irdai registration no.139 | cin-u66030ka2007plc043362

Second follow-up email -

There is no policy softcopy document received even after 48 hours of premium payment and previous policy expired.. I have been forced to chase and follow up with sale support and customer support contact thru phone and email to customer service. It is very much pathetic, there is no proper solution or status received from any of them.

One of the call was kept on hold for around 25 minutes and i left the call as she disappeared with saying that will check the status and never came back.

Conversation with one of the supervisor was horrible and rude. Need some serious customer orientation program before they come to handle and perform their job.
Company name: bharti axa general insurance

Name : k ramesh
Application/reference no (If any) : fa0102
Mobile number :
Email id: [protected]@gmail.com
Payment amount (Rs ps) : 4730.00
Payment date :[protected]:58:02
Transaction identification number : p[protected]