BHIM — transaction issue

Address:Lucknow, Uttar Pradesh, 226005

I transferred 20000 rs on 9 August 2019 from my SBI account through bhim app but my payment was not sent to the beneficiary account and showing payment pending but my money was deducted from my account then I raised complaint against transaction.On 17 August 2019 I opened bhim app the payment transaction became successful but my beneficiary had not get the payment yet.pls help me to make my money back pls .
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On 16.09.2019 I transferred 10000 rupees to another bank account and exact amount was debited but it showed transaction failure due to reversal failure.but now more than 24 hours passed but the amount is not credit back to my account.I am a very needy person and this is a huge amount for me..

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    Lucknow
    Uttar Pradesh
    India
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