Big Bazaar — About Wrong Communication

Address:Lucknow, Uttar Pradesh

Dear Sir, I am big Purchaser from Big Bazar, i always purchase product from big bazar of about 30 thousand in year but in my last visit in lucknow big bazaar near Taj Hotel one of your employee had communicated me wrong scheme in which he told me to purchase a card of rs 10000 and offers rs 12000 purchase in a year (deducting rs 1000 per month ) and he told me for discount of 7.5% on every purchase after paying 10000 i received the card and when i purchase the goods of around rs 6000 and used the card he less only rs1000 from total purchase when i asked him for 7.5% discount he denyied the such type of scheme and when i ask with scheme communicator guy he refused to give 7.5% every time and agree to give 7.5% on that day purchase with the help of his card only i discussed with some senior personal they also denied and after me to give 7.5% in my upcomming 2 -3 purchases i resfuesd the offer not take any discount on same day purchase and not for future days i want help from all the senior guys from Big Bazaar to get resove the issue i am totally disappointed with this wrong communication employee name of scheme communicator : Narendra Singh and ID 278133 i hope your better co-opration Thanks Yours, Bibhawendra Kumar Singh [protected] Lucknow
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Mr. Singh,

This is Priya from Future Group. Please be informed that your concern has been escalated to the team. They will connect with you shortly and sort this out. Please note your reference id 16109 for further communication.

Regards,
Priya
Dear Mr. Singh,
Greetings from Future Group!
I trust that your Ticket No- 16109 has been resolved as per your satisfaction. Please do share your feedback and suggestions on [protected]@futuregroup.in, it will help us serve you better!


Happy Shopping!
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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