Dear concern,
today i visited to outlet at new rohatak road karol bagh.
i select one printer and i told that person that i want to redeem exchange
voucher but he refuse to redeem voucher saying that this voucher cant not
redeem on printer when i asked him there is no mention in term & condition
for printer then he handover me one pamphlet there is also not mention
about the printer Its was mentioned on (pamphlet is "Condition apply. not
valid on Mobile. Laptop, Tablets Cameras & accessories.) when i asked
department manager Deepmala about this she said we have mentioned
accessories & printer comes in accessories category.
Please find the attachment for both the TERMS & CONDITION APPLY
mention in your voucher & pamphlet which contradict each other.
As voucher say that voucher can be apply on mobile & other Pamphlet
say not valid on mobile.
i want you to take action on this...
Regards
monika sawhney
[protected]
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