Big Bazaar — Charged more than MRP, statement of Profit club not given by CSD, Profit Club Card lost
U
Umang Saraf
from Gurgaon, Haryana
Address:
Jaipur, Rajasthan
Following are the issued with Big Bazar:
1- I have purchased some items on 24.01.2015 from Big Bazar at Jaipur Area. During verification of billing amount, for one item Himalaya Oil Control Face Wash, charged by the Big Bazar was more than MRP. Same was also intimated via e-mail dated 30 Jan 2015. But no repose received from Big Bazar.
2- I have requested to CSD to provide me Statement of Profit Club Card. They assured me to send the same on my email ID. Photocopy of Cards and Mail ID has already been given to them on 27.01.2015 but no detail yet provided to me. Next visit date was 19.02.2015 but still statement not given to me.
3- 1 Profit Club Card has been lost but no remedial action was provided to me by CSD Department. (Visit at big bazar on 19.02.2015)
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Hi Mr. Umang,
Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for this. Write to us at [protected]@futuregroup.in with your contact details. Our team shall do the needful and get in touch with you soon. I assure you that we will do our best to resolve the matter to your complete satisfaction.
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Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for this. Write to us at [protected]@futuregroup.in with your contact details. Our team shall do the needful and get in touch with you soon. I assure you that we will do our best to resolve the matter to your complete satisfaction.
Regards,
Priya