[Resolved]  Big Bazaar — credit note soft copy of 1799/- not being considered as promised

Address:

Bangalore, Karnataka, 560061

Dear team,

This mail is with regard to the clarity required on the credit note that was made for 1799/- on 20th oct 2017... Even before we could check with the billing amount and inform it to be billed the same was billed in the counter at katriguppe big bazar... When asked about the same a credit note was issued for 1799/- for which the validity is a month... And since my friend had to travel to australia when i contacted customer care she was informed on call the amount can be redeemed by showing the soft copy of the credit note.. And also big bazar at mahalaxmi layout, bangalore denied to allow me shop using the credit note issued at other branch... Now when we friends reach back with the soft copy to katriguppe, bangalore branch the manager informed shoppin will be allowed using a soft copy.

The total amount i shopped on 20/10/17 was for rs. 7000/-... Pls do help us redeem the amount through the soft copy of the credit note.. So that we can retain my trust on future group and also continue my relation with all happiness...

Contacted customer care on oct 24 2017, credit note ends on 20/11/17... Kindly process the same soon so that the credit note period can be extended.. Waiting for your response.

Thank you in advance.

Regards
Praphulla k
[protected]