Big Bazaar — customer care dept

Address:Collage road, Nashik, Maharashtra, 422005

I have purchased cloths & grocery from big bazar at collage road, nashik. One of the item lipton green tea box unable to scan & my bill was hold. Counter person called customer care dept person, kiran 5 to 6 times as counter no 8 is in front of customer care dept. But customer care dept was busy in gossiping & laughing on jokes. I approach to customer care & asked do you really bother about customer? He urgently replied go & bring another packet or wait it will take time.in between billing person has canceled my bill & started another billing for next customer. When i rise my voice & said i will complaint, they replied go & do whatever you want. This time my family was with me so i paid the bill & come home. If you don't take any action i will not purchase & tell to minimum 1000 people not buy anything form this mall. Hope this complaint will be consider & will take action on such persons for your reputation
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Tushar,

Greeting from Future Group!

I am concerned to note your complaint and would like to investigate it.

Please share your contact number and complete bill copy or the following bill details:( Tr No.: Till: Transaction Date: St Code:) at [protected]@futuregroup.in so that our team can assist you better.

Regards,
Priya
Future Group
Dec 23, 2019
Updated by TUshar S D
Is there any inquiry done on complaint???????????
if done, what is the result of inquiry
Dec 25, 2019
Updated by TUshar S D
Is there any inquiry done on complaint???????????
if done, what is the result of inquiry
Jan 20, 2020
Updated by TUshar S D
Complaint comments 

Comments

Note
First Transaction 1 ) : Till No 16 Tr:35920 St:4738 (This is Recalled Sales Terminal #016 Trans 3 35915)
Second Transaction 2) : Till No 16 Tr:35923 St:4738

My Contact No : [protected]

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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