Big Bazaar — FD maturity amount not yet refunded/credited

Address:

Futuregroup Enetrprises Limited, FD Department, City Gold Mall, 3 rd Floor, Near Shyamlal Crooss RD, 132 Feet Ring Rd, Satellite, Ahmedabad 380015

Fixed deposit in bif bazaar for 50000 matured on 5/11/2022. Already submitted the following documents electronically on 02/11/2022 to [protected]@felindia.in and [protected]@futuregroup.in.
Documentssubmitted- multipurpose form filled, copy of fd certificate, PAN, aadhar copy and cancelled cheque.

The matured amount is not yet refunded or credited to my account and no reponse to my mails

Fixed Deposit No.[protected]
Cumstomer ID: M17474
Maturity date 05/11/2022