[Resolved] Big Bazaar — Fraud by big bazaar phoenix mall lucknow staff | |||
I have enrolled for future group shopping card no. [protected] and big Bazaar festive delight card no. [protected]. I have produced both the cards at the time of billing always. On purchase on 25.10.2015 from big Bazaar Phoenix mall outlet, Lucknow for bill amount rs. 2614.46 till no. 9 invoice no. 0015573 tr no. 83003, I provided both my cards but the staff ASHISH SHARMA fraudulently feeded only my future group shopping card and used his personal big Bazar festive delight card for feeding. As a result my bill value has not been feeded in my big Bazaar festive delight card. I want the bill value feeded in both my cards otherwise I will approach consumer forum. I am a government employee well aware of my rights. Stop fooling people. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
At the outset, let me apologize to you for the experience you had with our service. I assure you that we'll take this up seriously and resolve the issue at the earliest. We've escalated the matter but request you to allow us some time to get things in place. Thank you so much for your patience and cooperation. Please note your reference id 1440 for further communications at [protected]@futuregroup.in.
Regards,
Priya
Team Big Bazaar
Future Group