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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 125

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M
madhavi surapaneni
from Hyderabad, Telangana
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I want to complaint about my which has i taken

Address:500014
Website:www.futureretail.co.in

Regarding the bed which we have taken, in this the hydrollic equipment is not working three months of the date which we have taken[protected].after 6 months sravani has sent eqipments of complaint which we have given and even the thing which were repleaced where not working and she inform that she is going to send 90 kgs hydrolic if it doesn't work, she is saying we can think about it later, she couldn't say it exatly, when i was buying...
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Vivaan Patel
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lux soap purple lotus and cream

Address:Mumbai City, Maharashtra, 400 001

I recently tried the Lux Soap Purple Lotus and Cream and dislike the smell. I've tried contacting the company with no reply. The smell is offensive....
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M
Mussarat Jahan
from Kashipur, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing

Address:122002

Big Bazar should rename its stores as Fraud Bazar. Following incidences happened with me in the store:
1) Charged full amount at the counter even when rate card displayed a discount
2) Charged for both items in case of buy one get one
3) Added Rs.1300/- to the bill without even purchasing any item. when the same is reported a credit note which had an expiry of 1 month was issued instead of refund
4) Made to purchase...
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M
mayank tolani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage

Address:Lucknow, Uttar Pradesh, 226001

I want to enter in big bazar to buy few items but I was not allowed as I had the bag.
Now I live in hostel and once I return will not be allowed so I will not be able to shop.
Y we just can't deposit our baggage at the baggage counter outside fbb...
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M
mon2
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill issue

Address:Kolkata, West Bengal, 033
Website:bigbazar

Product mrp offer amount charged extra charge

Trousers 1799 50% 899.5 944.48 44.98
Shirt 1499 50% 749.5 786.98 37.48

Why charged extra???

Cash memo no:0011277
Tr:9879
Till:6...
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R
Rakesh.Goswami
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is just cheating with customers/offering sim cards of tata docomo who is not activated till now.

Address:208011
Website:shop.bigbazaardirect.com

I went to Big Bazaar on 22nd January 2016 and purchased some food items. at time of payment one lady came to me and offered a sim card of tata docomo. She said that the sim will be activated withing 48 hours. but unhappily the sim is not activated yet till now. they charged me 260 INR Bucks, Iawant my money back in same credit card which i had used at time of payment and now going to consumer forum to register a complain against her and big...
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S
sureshkuppur03
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Charging more than mrp

Address:580030

Purchased Colgate Frshmnt 500m in Bigbazaar MRP of the product is 190 but in Bill they charged us 199 ..even in that product they mentioned Rs 40 Off on MRP...
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G
GNidhiG
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very high price for soft toy with fake mrp slip

Address:Ghaziabad, Uttar Pradesh

I bought a large bull dog soft toy @Rs. 799 yesterday from Big bazaar, Aditya mall, Indirapuram. It's MRP is written as 1499. I checked on internet, its actual MRP is only 675 and after discount I am getting it @Rs.506. There is a huge difference, I want a refund....
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M
Maheswara_Pereddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Modular kitchen - shutters delivered with a different colour

Address:560067

Hi,

I got he modular kitchen delivered by Hometown 3 years back with the colour that was in display. Last November as an extension, I have ordered a Breakfast counter with cabinets and Tall unit with the same colour but Hometown delivered completely different colour. I have been following up with local store and they said they will replace the shutters with white colour matching the wall units. Then they said the order is...
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C
Chandrashekhar R A
from Bengaluru, Karnataka
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I'm complaining about a product (rice) which i bought from big bazaar

Address:Bangalore, Karnataka, 560010
Website:Big Bazaar

Today i bought 3 kg of rice where they cheated me by putting double cost in the bill.They have cheated me lot of time and people, please check your rates in your bill while checking out. I have uploaded the photos below. See for yourself...
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Address:Kamrup Metropolitan, Assam, 781022
Website:www.bigbazaar.com

I brought a combo offer of steel bed with kurlon mattress at Rs 9999/- from Big Bazar, Guwahati. There was a clear display of Kurlon sign board over the displayed bed and mattress. On receiving it at home I have inspected the mattress and found that the item was in fact a product of "easy life". though it was written in the mattress that the item is manufactured and marketed by Kurlon Enterprise Limited, I still have doubts about it. I would...
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K
kumarvinayxlri23
from Srinagar, Jammu and Kashmir
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Non return of deposited money

Address:Pauri Garhwal, Uttarakhand, 191101
Website:FUTUREGROUP

Sir in the month of october i had been enrolled for profit club ( CARD NO [protected]) for that i paid Rs 10000 and that was converted to instalment of Rs 897.86, now i have withdrawn from the programme on 29/11/2015 and as per receipt Rs 9000/- only was about to be returned to me but even after that EMI is deducted from my credit card. Please resolve the issue...
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P
pookapoor
from Mumbai, Maharashtra
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Rude behavior of the floor manager

Address:New Delhi, Delhi, 110007

M sitting at ambiance mall Gurgaon.ur staff at Gurgaon home town is v rude..unorganized..argumentative..instigated me to an extend to call the police..sply the floor manager.first he was hiding himself then he argued so much..n started lying..even the staff was lying as i[censored] r blind..first time visit here..v v v disappointed...
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S
sapath bhanja
from Ranchi, Jharkhand
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Regarding promotional credit not received

Address:Kolkata, West Bengal, 700125

Hi, Myself Oindrila Basu and I am from Barasat. I am a regular customer of your company and also a member of "Big Bazar Profit Club". My Card number is[protected]. At this stage of my credibility, I am quite ashamed about the way I have been treated by your staffs at Big Bazar Champadalimore, Barasat. I never ever in my life felt such disrespect and dishonour by any other companies. On 1st December 2015, I got a text from...
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Address:Kolkata, West Bengal, 700036

Sir, I am bigbazar profit club member and I used to purchase product from sealdah in every months. But most of time I trust bigbazar and I didnot check the billing. But today after after cumming to my home (4 km away from bigbazar) I have seen the bill and found the following... BILL NO 38689 INV NO 38689 DATE[protected] TIME 19:06:51 ITEM LIFEBUOY COMPLT 375g MRP 120/- BIGBAZAR TAKEN 145/ SO BIGBAZAR TAKE RS 25/ EXTRA THAN MRP. And...
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N
nileshranjan11
from Mumbai, Maharashtra
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Customer service and delivery

Address:Ghaziabad, Uttar Pradesh
Website:www.hometown.in

I bought a bed, mattress and a dresser on 30/12/2015 from Home Town department of Big Bazaar, Indirapuram, Ghaziabad. Before making the payment I asked the sales guy to ensure that the items are in stock and will be delivered on 01/01/2016. I was promised that the delivery will happen on 1st of Jan. It's now 5th of Jan and I am still waiting for these products which I purchased. Every day when I call the delivery date is pushed one day further....
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S
Sudmit
from Kolkata, West Bengal
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Remaining balance point

Address:Kolkata, West Bengal, 700048

Received SMS offering redeeming of Rs.184/- against Rs.92/- worth points in my payback card between 1-3 Jan.. Purchased products worth Rs.2349.97/- at Big Bazaar Sreebhumi VIP Road Kolkata at 1:00PM (cashmemo no. 0003519 dt.01/01/16). Could not redeem as no staff was aware of the scheme and could not help after seeing the SMS even. Gave a written complaint and rang up[protected], after which Shreebhumi outlet rang me up at 3:00 PM and told...
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M
Mee Too
from Noida, Uttar Pradesh
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Unfair trade practice

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have noticed many times that the Big Bazaar sells items which are meant to be given free along with another bigger item. For example... if a company is offering a 50gm hand lotion is given free with a bigger bottle of 300 ml body lotion ... They break them up and put their own price stickers on the smaller bottle & sell it separately ...!!! This is done with many items... If 2pouches of Garnier hair color come together in a packet and...
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prtjoy
from Varanasi, Uttar Pradesh
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Worst service and unethical behaviour

Address:Ranchi, Jharkhand, 834001

I purchased a sofa set worth 40k which is a year old but the wood quality is so bad that it got damaged . Even after calling more than 10 times there is no response for repair. The worst hometown shop ever I have seen, the people do not know how to speak to customers. There is no response time for my repair and no action taken, they take everything for granted. This Hometown shop in Ranchi is a shame for Future group....
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dr. geeta
from Dehra Dun, Uttarakhand
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Deassembly and assembly of a storage bed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I request to de-assemble the queen size engineered wood storage bed as i m shifting my house and also to assemble it in the new house. The ordinary movers and packers are not able to do that. kindly do the needful as soon as possible...
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