Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated May 15, 2024
Complaints 3869
Resolved
1795
Unresolved
2074
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 125

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahesh gouraram
from Hyderabad, Telangana
Feb 4, 2016
Resolved
Report
Copy
Resolved

Assemble king size bed

Address: Rangareddy, Andhra Pradesh, 500072

Request to de-assemble the King size engineered wood storage bed as i m shifting my house and also to assemble it in the new house. The ordinary movers and packers are not able to do that. kindly do the needful as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
madhavi surapaneni
from Hyderabad, Telangana
Feb 2, 2016
Report
Copy

I want to complaint about my which has i taken

Address: 500014
Website: www.futureretail.co.in

Regarding the bed which we have taken, in this the hydrollic equipment is not working three months of the date which we have taken[protected].after 6 months sravani has sent eqipments of complaint which we have given and even the thing which were repleaced where not working and she inform that she is going to send 90 kgs hydrolic if it doesn't work, she is saying we can think about it later, she couldn't say it exatly, when i was buying...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivaan Patel
Feb 1, 2016
Resolved
Report
Copy
Resolved

Lux soap purple lotus and cream

Address: Mumbai City, Maharashtra, 400 001

I recently tried the Lux Soap Purple Lotus and Cream and dislike the smell. I've tried contacting the company with no reply. The smell is offensive....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mussarat Jahan
from Kashipur, Uttarakhand
Feb 1, 2016
Resolved
Report
Copy
Resolved

Wrong billing

Address: 122002

Big Bazar should rename its stores as Fraud Bazar. Following incidences happened with me in the store:
1) Charged full amount at the counter even when rate card displayed a discount
2) Charged for both items in case of buy one get one
3) Added Rs.1300/- to the bill without even purchasing any item. when the same is reported a credit note which had an expiry of 1 month was issued instead of refund
4) Made to purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mayank tolani
from Mumbai, Maharashtra
Feb 1, 2016
Resolved
Report
Copy
Resolved

Baggage

Address: Lucknow, Uttar Pradesh, 226001

I want to enter in big bazar to buy few items but I was not allowed as I had the bag.
Now I live in hostel and once I return will not be allowed so I will not be able to shop.
Y we just can't deposit our baggage at the baggage counter outside fbb...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mon2
from Bahula, West Bengal
Jan 27, 2016
Resolved
Report
Copy
Resolved

Bill issue

Address: Kolkata, West Bengal, 033
Website: bigbazar

Product mrp offer amount charged extra charge

Trousers 1799 50% 899.5 944.48 44.98
Shirt 1499 50% 749.5 786.98 37.48

Why charged extra???

Cash memo no:0011277
Tr:9879
Till:6...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rakesh.Goswami
from Noida, Uttar Pradesh
Jan 26, 2016
Resolved
Report
Copy
Resolved

Is just cheating with customers/offering sim cards of tata docomo who is not activated till now.

Address: 208011
Website: shop.bigbazaardirect.com

I went to Big Bazaar on 22nd January 2016 and purchased some food items. at time of payment one lady came to me and offered a sim card of tata docomo. She said that the sim will be activated withing 48 hours. but unhappily the sim is not activated yet till now. they charged me 260 INR Bucks, Iawant my money back in same credit card which i had used at time of payment and now going to consumer forum to register a complain against her and big...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sureshkuppur03
Jan 26, 2016
Report
Copy

Charging more than mrp

Address: 580030

Purchased Colgate Frshmnt 500m in Bigbazaar MRP of the product is 190 but in Bill they charged us 199 ..even in that product they mentioned Rs 40 Off on MRP...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
GNidhiG
Jan 25, 2016
Resolved
Report
Copy
Resolved

Very high price for soft toy with fake mrp slip

Address: Ghaziabad, Uttar Pradesh

I bought a large bull dog soft toy @Rs. 799 yesterday from Big bazaar, Aditya mall, Indirapuram. It's MRP is written as 1499. I checked on internet, its actual MRP is only 675 and after discount I am getting it @Rs.506. There is a huge difference, I want a refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maheswara_Pereddy
from Delhi, Delhi
Jan 25, 2016
Resolved
Report
Copy
Resolved

Modular kitchen - shutters delivered with a different colour

Address: 560067

Hi,

I got he modular kitchen delivered by Hometown 3 years back with the colour that was in display. Last November as an extension, I have ordered a Breakfast counter with cabinets and Tall unit with the same colour but Hometown delivered completely different colour. I have been following up with local store and they said they will replace the shutters with white colour matching the wall units. Then they said the order is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandrashekhar R A
from Bengaluru, Karnataka
Jan 24, 2016
Report
Copy

I'm complaining about a product (rice) which i bought from big bazaar

Address: Bangalore, Karnataka, 560010
Website: Big Bazaar

Today i bought 3 kg of rice where they cheated me by putting double cost in the bill.They have cheated me lot of time and people, please check your rates in your bill while checking out. I have uploaded the photos below. See for yourself...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pratapborah
from Delhi, Delhi
Jan 20, 2016
Report
Copy

Genuineness of combo offer of big bazar (Steel bed with kurlon mattress)

Address: Kamrup Metropolitan, Assam, 781022
Website: www.bigbazaar.com

I brought a combo offer of steel bed with kurlon mattress at Rs 9999/- from Big Bazar, Guwahati. There was a clear display of Kurlon sign board over the displayed bed and mattress. On receiving it at home I have inspected the mattress and found that the item was in fact a product of "easy life". though it was written in the mattress that the item is manufactured and marketed by Kurlon Enterprise Limited, I still have doubts about it. I would...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumarvinayxlri23
from Srinagar, Jammu and Kashmir
Jan 20, 2016
Report
Copy

Non return of deposited money

Address: Pauri Garhwal, Uttarakhand, 191101
Website: FUTUREGROUP

Sir in the month of october i had been enrolled for profit club ( CARD NO [protected]) for that i paid Rs 10000 and that was converted to instalment of Rs 897.86, now i have withdrawn from the programme on 29/11/2015 and as per receipt Rs 9000/- only was about to be returned to me but even after that EMI is deducted from my credit card. Please resolve the issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pookapoor
from Mumbai, Maharashtra
Jan 11, 2016
Report
Copy

Rude behavior of the floor manager

Address: New Delhi, Delhi, 110007

M sitting at ambiance mall Gurgaon.ur staff at Gurgaon home town is v rude..unorganized..argumentative..instigated me to an extend to call the police..sply the floor manager.first he was hiding himself then he argued so much..n started lying..even the staff was lying as i[censored] r blind..first time visit here..v v v disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sapath bhanja
from Ranchi, Jharkhand
Jan 11, 2016
Report
Copy

Regarding promotional credit not received

Address: Kolkata, West Bengal, 700125

Hi, Myself Oindrila Basu and I am from Barasat. I am a regular customer of your company and also a member of "Big Bazar Profit Club". My Card number is[protected]. At this stage of my credibility, I am quite ashamed about the way I have been treated by your staffs at Big Bazar Champadalimore, Barasat. I never ever in my life felt such disrespect and dishonour by any other companies. On 1st December 2015, I got a text from...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shirshendu Ghosh
from Port Blair, Andaman and Nicobar Islands
Jan 6, 2016
Report
Copy

Big bazaar taking more price than mrp in lifebuoy complete 375g in bill no 38689 inv no 38689 date 2016-01-06 time 19:06:51

Address: Kolkata, West Bengal, 700036

Sir, I am bigbazar profit club member and I used to purchase product from sealdah in every months. But most of time I trust bigbazar and I didnot check the billing. But today after after cumming to my home (4 km away from bigbazar) I have seen the bill and found the following... BILL NO 38689 INV NO 38689 DATE[protected] TIME 19:06:51 ITEM LIFEBUOY COMPLT 375g MRP 120/- BIGBAZAR TAKEN 145/ SO BIGBAZAR TAKE RS 25/ EXTRA THAN MRP. And...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nileshranjan11
from Mumbai, Maharashtra
Jan 5, 2016
Report
Copy

Customer service and delivery

Address: Ghaziabad, Uttar Pradesh
Website: www.hometown.in

I bought a bed, mattress and a dresser on 30/12/2015 from Home Town department of Big Bazaar, Indirapuram, Ghaziabad. Before making the payment I asked the sales guy to ensure that the items are in stock and will be delivered on 01/01/2016. I was promised that the delivery will happen on 1st of Jan. It's now 5th of Jan and I am still waiting for these products which I purchased. Every day when I call the delivery date is pushed one day further....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sudmit
from Kolkata, West Bengal
Jan 1, 2016
Report
Copy

Remaining balance point

Address: Kolkata, West Bengal, 700048

Received SMS offering redeeming of Rs.184/- against Rs.92/- worth points in my payback card between 1-3 Jan.. Purchased products worth Rs.2349.97/- at Big Bazaar Sreebhumi VIP Road Kolkata at 1:00PM (cashmemo no. 0003519 dt.01/01/16). Could not redeem as no staff was aware of the scheme and could not help after seeing the SMS even. Gave a written complaint and rang up[protected], after which Shreebhumi outlet rang me up at 3:00 PM and told...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mee Too
from Noida, Uttar Pradesh
Dec 29, 2015
Report
Copy

Unfair trade practice

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have noticed many times that the Big Bazaar sells items which are meant to be given free along with another bigger item. For example... if a company is offering a 50gm hand lotion is given free with a bigger bottle of 300 ml body lotion ... They break them up and put their own price stickers on the smaller bottle & sell it separately ...!!! This is done with many items... If 2pouches of Garnier hair color come together in a packet and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prtjoy
from Varanasi, Uttar Pradesh
Dec 29, 2015
Report
Copy

Worst service and unethical behaviour

Address: Ranchi, Jharkhand, 834001

I purchased a sofa set worth 40k which is a year old but the wood quality is so bad that it got damaged . Even after calling more than 10 times there is no response for repair. The worst hometown shop ever I have seen, the people do not know how to speak to customers. There is no response time for my repair and no action taken, they take everything for granted. This Hometown shop in Ranchi is a shame for Future group....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy