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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

bigbazaardirect.com
2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 13

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W
Waqas Yezdi
Aug 22, 2022
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Almost 6 month back I raised a request for block my profit club Big Bazaar Card and refund for same. There was ₹12000 balance in my card. The card was instantly blocked but still I didn’t get my refund which is in total ₹12000. Emails also bouncing back.
Please look into this and help me out to get my hard earned money back.
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    U
    Uma4476
    from Chennai, Tamil Nadu
    Aug 22, 2022
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    Address: Velachery Chennai
    Website: Futurepay wallet bigbazaar

    I added 1500 rs into my future pay wallet and ordered online during Feb 2022 from Bigbazaar phoenix where I used to do frequently. That Time my order was cancelled but my futurepay was reflecting balance.

    Then onwards, app did not have option to shop from it stating under maintenance. Since for 2 or 3 months it was stating same, I went in person and it was converted to smart Bazaar by jio. Later they told me to goto someother Bigbazaar. Went to pondybazaar and people there said I cannot use it as no instructions for them.

    I'm at loss now that I cannot get or use Mt hard earned money. need your support at the earliest to get my genuine money back.

    Thank You
    Umq
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      D
      DD Mare
      Aug 22, 2022
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      Address: Latur

      I have invested rs 10000 to buy rs 12000 value shopping for 12 months. Suddenly the big bazar store has been closed. And my profit club card balance has not refunded to me. My mob no [protected]
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        S
        Sunny 2020
        from Chandigarh, Punjab
        Aug 20, 2022
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        Dear Sir

        Your kind attention is brought on following issues:

        1. I am a profit club member and I have deposited Rs 10000 as per your offer for Rs12000 in it which is not used till date. It is thus requested to you to kindly refund the balance available amount.

        2. I had this offer of yours of FBB 1500 pe 1500 cashback. This cashback was supposed to be given in Rs 300 for 5months. But in the first month itself your store was closed.

        3. My online future pay app wallet had approx Rs 500 and taking my family members account in consideration it is more than Rs 2000.

        4. Repeated mails at your email id [protected]@futuregroup.in and [protected]@futuregroup.in are failing bouncing back.

        Kindly let me know how and when the amount will be refunded to me.

        Regards
        Satinder Singh
        Mob [protected] (after 6pm weekdays)
        Chandigarh Elante branch.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          V
          Vijay Kumar Gupta 1571
          from jalandhar, Punjab
          Aug 20, 2022
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          Hii everyone my name Vijay Kumar Gupta employee id-375248.i worked 5.7 years in easyday please send my full and final settlement.
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            M
            Madhulkam
            Aug 20, 2022
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            I have profit club card and remaing balence is of rs 10000 and 12000 for two cards,
            Could you please help in getting refund
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              B
              B. Maheswar
              from Hyderabad, Telangana
              Aug 19, 2022
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              Address: Hyderabad
              Website: Big bazaar.com

              I have been a loyal customer of Big Bazaar and have taken 3 profit club cards worth 10K each since 2012. One of the cards has a balance of 5370 and is due to expire this month end (August) and the other two have 11K each. When I visited the Big Bazaar Uppal branch (after traveling for 25km from my home) to redeem the card on 3rd August they told it's not possible since 1st August they stopped taking them. The store manager gave two email id's to correspond for refund of the 3 BBPC cards and 2 coupons. I sent the mail with pictures of cards, coupons and my ID, cancelled cheque photos. BUT I NEVER RECEIVED ANY REPLY. Please suggest how to proceed as The validity of one card is expiring. Expecting a quick response from your end. Thanks in anticipation.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                E
                Elibin
                Aug 17, 2022
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                Future pay Big Bazaar wallet linked to my mobile number had a balance of Rs 6718 which I'm not able to redeem . Attaching the screenshot of the Future pay Big Bazaar wallet balance taken on 2nd July 2022. Also currently the future pay Big bazaar wallet is not seen on the Future pay app. Kindly help to get the balance amount of Rs 6718 refunded.
                Thanks
                Elizabeth
                +2 photos
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                  V
                  Vikashverma
                  Aug 17, 2022
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                  This is complaint about the Big bazar Profit club. I'm looking for refund of my 10000 which is spent for the Big bazar Profit club. But not able to use it as Big bazar stores are closed.

                  Profit Club- [protected]
                  Vikash Verma
                  +1 photos
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                    M
                    manik30715
                    from Noida, Uttar Pradesh
                    Aug 17, 2022
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                    Address: Delhi /NCR

                    I have a Big Bazaar Profit Club card in which my almost 6, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.

                    You haven't given any instruction to customer by email, message, call that how we will get card balance.

                    So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.

                    Regards
                    Manik Saxena
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                      S
                      Srikanth.shiva
                      from Hyderabad, Telangana
                      Aug 16, 2022
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                      Website: www.bigbazaar.com

                      Big Bazaar Profit Club card
                      I have enrolled to a Big Bazaar Profit Club card in which almost Rs, 10000 amount is left and Big bazaar closed its outlets without informing customers.

                      Here card no [protected]

                      We are unable to contact customer care. Even mail also bouncing back as they have not renewed their domain. It's completely fraud. Hence I request you please help us to get my money back.

                      Please let me know if you need...

                      Name : srikanth
                      Total Balance : 10000
                      Phone# +91 [protected]
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                      View replies
                      Hi All,
                      Same happened with me. I have a balance of 8000 in bigbazar profitclub card. But they are not returning
                      Reply
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                        D
                        Dalua1976
                        from Bhubaneswar, Odisha
                        Aug 15, 2022
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                        It is known that Big Bazar has been closed and replaced with Smart Bazar. When ever I visit store, they said that your card balance can be used after of opening of Reliance Smart Bazar. Now they are saying after of period of 7/8 months it can be refund from Big Bazar only and can not be redeemed at Smart Bazar.
                        I want my money refund. So how to get it kindly intimate and also I want to lodge complaint that why they are harassing common people and not mentioning easy process of refund/redeem of the amount.
                        Please guide me on this.
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          S
                          Shivadaasu
                          from Hyderabad, Andhra Pradesh
                          Aug 15, 2022
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                          Address: Hyderabad

                          I have enrolled to a Big Bazaar Profit Club card in which almost Rs, 6686 amount is left and Big bazaar closed its outlets without informing customers.

                          Here card no [protected]

                          We are unable to contact customer care. Even mail also bouncing back as they have not renewed their domain. It's completely fraud. Hence I request you please help us to get my money back.

                          Please let me know if you need more information.

                          Thank You,
                          Samala Shiva Prasad
                          My contact No- [protected]
                          Email- [protected]@gmail.com
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                            C
                            ChitraGoswami
                            from Bhopal, Madhya Pradesh
                            Aug 14, 2022
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                            It’s been many months and I still have Rs 7000 left in my card but has not been refunded to my account

                            Customer care number is not reachable and issue is with email Id as well and this in short no medium to connect to get the money back.

                            Regards
                            Chitra goswami
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            No response from future group
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                              M
                              Mr. Rajib Pore.
                              Aug 14, 2022
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                              Address: Haldia Ambuja City Centre

                              Online payment done with order of 526 but no item delivered or refund to me
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                                F
                                ficoamit
                                Aug 13, 2022
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                                Big Bazar cheated to issue Big Bazar Profit Club Card and my balance is 7000 rs .
                                Please refund the amount back in my original credit card for Big Bazar Profit Club Card#[protected].

                                Name : Neha Agarwal
                                Total Balance : 7000
                                Card#[protected]
                                Phone# +91 [protected]
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                Aug 13, 2022
                                Updated by ficoamit                                 You cheated to issue Big Bazar Profit Club Card and my balance is 7000 rs .
                                Please refund the amount back in my original credit card for Big Bazar Profit Club Card#[protected].

                                Name : Neha Agarwal
                                Total Balance : 7000
                                Card#[protected]
                                Phone# +91 [protected]
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                                  W
                                  Willy151617
                                  Aug 12, 2022
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                                  There should be strict action about returning our money back immediately, its not only 10 or 100 people for sure. Everybody's money is money. And what I like is when you call and if they happen to pick the call they say its in court we cant do anything. Is that our problem.

                                  They should have their people in all the malls to give back our money ASAP after verifying our details. The staff should also be held responsible for promoting this offer without being aware of the rules and still promoting it this year.

                                  If they suffered losses during lockdown, we the common man also have and are still and have to be after them for our own money.
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                                    S
                                    Sanjay.k.sanjay
                                    Aug 11, 2022
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                                    Address: JP Nagar, Bangalore-560078

                                    I have Big Bazaar e-Gift Voucher Rs.1000/- 4 Qty and Rs.50/- 3 Qty [Validity- 31 May 2022],

                                    I have visited Big Bazar for shopping within defined date but due to Big Bazar is taken over by Reliance all Big Bazar shops were shout down for 2-3 months and now all they are showing its expire.

                                    Pleas help and let us know how to extend the validate for my Big Bazar gift voucher.

                                    Regards,
                                    Sanjay
                                    [protected]
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                                      M
                                      monika.dhingra31
                                      Aug 11, 2022
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                                      I had purchased Big Bazaar Profit Club Card on 8th December 2021. I want to get the refund of the amount present, which is 9700.50, since this card is now inoperative.
                                      But the customer care number and email provided by Big Bazaar is not reachable.
                                      Customer Care number doesn't exist anymore. Mails are getting bounced back. Went to Smart Bazaar also for this, but of no use.

                                      Please help to do the needful as the money has been stuck since a long time and I'm not aware where to turn to.
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                        S
                                        Sheshadrik
                                        from Bengaluru, Karnataka
                                        Aug 10, 2022
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                                        I have a Big Bazaar Profit Club card in which my almost 14, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
                                        Company haven't given any instruction to customer by email, message, call that how we will get card balance.
                                        So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                        Aug 23, 2022
                                        Updated by Sheshadrik                                         I have not yet got any response from Bigbazaar or Future group after waiting long time complaint posted here.
                                        Shall I know how to reach this company for my BigBazaar profit club card to get back my leftout money in this card. If required I will updated my membership card details.
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