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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 20

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M
Moon Bose
Jun 30, 2022
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I have one big bazaar profit club membership card. Card No. [protected]. I have purchased for some amount through this card. However, about 7400 is still in balance on my card. Big bazaar has been closed without intimation to the card holders. I am not able to redeem my card balance as the big bazaar stores are closed. Your profit club call centre number as well as the e-mail ([protected]@bigbazaar.com) are not functional although I tried a lot. Please guide me how can I get back my balance amount.

Regards,
Roshni
[protected]
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    M
    Moon Bose
    Jun 30, 2022
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    I have one big bazaar profit club membership card. I have purchased for some amount through this card. However, about 7400 is still in balance on my card. Big bazaar has been closed without intimation to the card holders. I am not able to redeem my card balance as the big bazaar stores are closed. Your profit club call centre number as well as the e-mail ([protected]@bigbazaar.com) are not functional although I tried a lot. Please guide me how can I get back my balance amount.

    Regards,
    Roshni
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      G
      GhanshyamAnshu
      from Raigarh, Chhattisgarh
      Jun 30, 2022
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      They have shut all, after Reliance took over, viz - customer care, my balance amount & email helpline too.
      My profit club card worth ₹12000/- has been used 6 months & rest ₹6000/- were left, before this event in probably February 2022. Until 2 June 2022, at least it was showing in future pay app & now it's disappeared & profit club card is delinked by them & thus showing zero balance. Even 2 months still remain and expiry is way long till 28/02/2023, it's suddenly vanished from future pay account.
      I want my ₹6000/- back & also I've ₹12000/- FD with future pay, getting matured at 19/09/2022, still don't know would I get that paid or not.
      Furious & highly angry.

      Details :-
      Ghanshyam Patel,
      Card no. - [protected]
      Start to end date - 27/09/2021 to 28/02/2023
      Remaining amount due by company - ₹6000
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        H
        hrman648
        from Mohali, Punjab
        Jun 30, 2022
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        I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
        So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway. Been waiting for the refund for so long now. I have emailed and followed up many times but didn't get any response from you.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Jun 30, 2022
        Updated by hrman648         The status of my complaint is showing as resolved by default as soon as it is resolved.
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          H
          hrman648
          from Mohali, Punjab
          Jun 30, 2022
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          I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.

          We havn't got any intimation before closure otherwise i would have redeemed or would have gone for cancellation.

          So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore.
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Jun 30, 2022
          Updated by hrman648           This is not resolved, i don't know why it is coming like that it is resolved.
          Jul 01, 2022
          Updated by hrman648           What would be your official email id or phone number from which i will be receiving the support? Because there are people who are trying to scam in the name of big bazaar. Do help me out.
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            A
            Anand.Prakash
            from Bengaluru, Karnataka
            Jun 29, 2022
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            Address: Bhopal

            I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.

            We havn't got any intimation before closure otherwise i would have redeemed or would have gone for cancellation.

            So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore.

            This is a big time fraud and customers are cheated .
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              S
              Satish75k
              from Hyderabad, Telangana
              Jun 29, 2022
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              We booked for modular kitchen installation and living, bedrooms furniture assembly from Hyderabad Central home town on 27th apr 2022, till now no updates or product delivery. Ticket no, 02983590 raised with Home town customer carem no response from them on time line. We paid full amount for modular kitchen.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                P
                [email protected]
                from Mumbai, Maharashtra
                Jun 29, 2022
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                Address: Mumbai
                Website: www.bigbazaarprofitclub.com/#

                There were no single courtesy call/ email/ SMS communication from Future group that they going to close / closed. I have a Big Bazaar Profit Club card with balance in it. In Apr22, when I visited to Big Bazaar outlet, I got to know that its closed permenantly & place takeover by Reliance. I called in toll free & as guided wrote email with card & bank details for refund calim to [protected]@futurepay.co.in, [protected]@bigbazzar.com. But there is no responce till date, dispite severel reminders. Now their toll free number also not working/disconnected. Its actualy a fraud. Kinldy help me to refund the said amount as earliest.
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  R
                  [email protected]
                  from Kolkata, West Bengal
                  Jun 28, 2022
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                  Address: Ganguly Bagan. Kolkata - 700086

                  Hi,
                  I applied for the Big Bazaar Profit Club card in the month of December in Kolkata and paid 10000 via 5 EMIs of 2000 using Bajaj Finserv. Since Big Bazaar outlets are closed in Kolkata, I cannot use the card for any use, so I want to cancel the card subscription and get refund of the amount paid. I tried reaching out to toll phone number and email but none of them are working.
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  Aug 22, 2022
                  Updated by [email protected]                   My issue has not been resolved. I am worried about not getting my money back. Please help.
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                    S
                    suniltayal
                    from Bengaluru, Karnataka
                    Jun 28, 2022
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                    I am having Big bazzar profit club card and had approx Rs 9000 balance. Tried all the possibility to contact BB but not able to reach them. Today I saw my balance was showing to zero and now I am not able to login to that app.

                    I think we need to get united to fight with BB.

                    I have created telegram group https://t.me/+AHSD1qTBgbthOWJl
                    please join
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                      S
                      Shankar Kadiyala
                      Jun 28, 2022
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                      Address: Bangalore

                      I've taken the Big Bazaar Profit Club Card on Oct, 2021. Current balance is INR 6, 000/- excluding the future credits.
                      I've checked with many stores in Bangalore, those have turned to Reliance Smart Store and not accepting the Big Bazaar Profit Club Card.

                      Please initiate the refund - if these amounts no longer redeem.

                      Do contact me for the card details.
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        P
                        psthechosenone
                        from Mumbai, Maharashtra
                        Jun 27, 2022
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                        Hi,

                        I had taken a Profit Club Membership Card last year from Big Bazaar, Kandivali East, Mumbai outlet. I have Rs. 3, 580.94 balance remaining in my Profit Club card which will expire by Nov-22 if not used. The issue I’m facing is that Big Bazaar stores are shut in Mumbai and their customer care number is also not functional anymore. I’m unable to buy anything from the Future Pay app too from Big Bazaar/FBB store from the app. Due to this I fear that my balance will expire and hence, I seek refund from Future Pay towards the balance amount of Rs. 3, 580.94.
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          S
                          Simanta Madhab
                          from Delhi, Delhi
                          Jun 27, 2022
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                          Address: Flat No.E2,Augustina Plaza,Near Rani Chowk,Azara,Guwahati(M ),781017

                          Respected sir,

                          I have the Big bazaar profit club membership card having card no.[protected] in my name SIMANTA MADHAB GOGOI.I kindly request you to refund my unclaimed money. Request the procedure how I will get the refund.

                          Thanking you in anticipation,

                          Yours faithfully

                          SIMANTA MADHAB GOGOI
                          GUWAHATI-17
                          M.No-[protected].
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            A
                            AbhiChauhan45
                            from Patna, Bihar
                            Jun 27, 2022
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                            Address: Patna, Bihar

                            I purchased profit club membership card on January 2022 and i have Rs. 10000 left on my profit club membership card but without any prior notification big bazaar has been closed. I tried to contact many times but your customer care number is not reachable. It is totally a fraud. My profit club card number is XXXXXXXXX02375 and my membership card number is 19224. Return my money otherwise i have to take other action against it.
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              K
                              krbmsa
                              Jun 27, 2022
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                              Website: Bigbazar

                              Have submitted the Future Value card to BIG BAZAAR T.Nagar chennai Branch dt 23-April2022 11:32 Am, It been almost two months now.
                              Refund amount approx Rs.7000 is still pending, Can you please get this refunded ASAP.

                              Card no:[protected], Letter along with Cross cheque, ID and address proof Submitted to the Branch on the above said date.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                              Jul 04, 2022
                              Updated by krbmsa                               Still refund pending
                              Jul 12, 2022
                              Updated by krbmsa                               anyone checking this issue, still no refund
                              Aug 10, 2022
                              Updated by krbmsa                               No reponce, still awaiting for the refund
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                                A
                                Arshi Naaz
                                Jun 26, 2022
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                                I have signed up for Big Bazaar profit club in the month of February and one month later they have shut down all the services across the country. I still have a balance of INR 10, 000 and have been hoping to get it refunded asap. This is unacceptable future group, you can not scam India like this and run away.
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                  A
                                  Amit Prasad Sinha
                                  from Patna, Bihar
                                  Jun 26, 2022
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                                  Address: Flat No :-106,Maa Jogeshwari Tower, Phase II,Kanti Factory Road,Kankarbagh

                                  I have tried to contact you at the registered email id for the refund of the balance amount in my Big Bazaar Profit Club card no [protected], but your email is no longer in use as such I am unable to get the refund amount.
                                  Kindly initiate the same and inform me when the same will be completed.
                                  Thanks
                                  Amit Prasad Sinha
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    H
                                    Hemapr
                                    from Pune, Maharashtra
                                    Jun 25, 2022
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                                    I have been using big bazaar profit club card for last one year.
                                    While issuing this card, it was told to me that I will be able to use this card for shopping with same benefits whenever Reliance takes over big bazar chain.
                                    I have good balance amount in this card.
                                    But Reliance mart at Vishrantwadi, Pune, Maharashtra area is not accepting this card for shopping.
                                    Kindly advise.
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      B
                                      barunkujur
                                      from Ranchi, Jharkhand
                                      Jun 25, 2022
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                                      Address: Main road ranchi jharkhand-834002

                                      I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now. my card no is-[protected]

                                      You haven't given any instruction to customer by email, message, call that how we will get card balance.

                                      So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                        P
                                        pg173
                                        Jun 25, 2022
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                                        Address: Phennix big bazaar alambagh Lucknow

                                        I have made profit club card rs 10000/ due to close big bazaar I am unable to use this card
                                        So kindly refund of my ammount
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