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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 22

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K
Kuldeep Charma
Jun 16, 2022
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Address: BIG BAZAAR KANGRA, MAHESH RAJ TOWERS, FORTIS BUILDING DHARAMSHALA ROAD, TEHSIL & DIST- KANGRA CITY : KANGRA STATE : HIMACHAL PRADESH PIN CODE : 17600

I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
I have sent e mail on dated 16.04.2022 for refund of my card balance in the e mail [protected]@bigbazaar.com but they are neither reply to email nor refunding my card balance.
They haven't given any instruction to customer by email, message, call that how we can get card balance.
So please return my card balance amount at the earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    S
    Shindhe Bhimarao
    Jun 16, 2022
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    Hi EASY DAY CARD REFUND Team,

    I had taken a EASY DAY CARD, below are the details.
    Kindly please process my refund request.

    As, EASY DAY Stores are closed, so need refund for EASY DAY Card of Rs 1000.

    Registered Mobile Number : [protected]

    EASY DAY CARD Num : 6239 XXXX XXX 523

    email Id : [protected]@gmail.com

    Appreciate your prompt response, thanks in advance.

    Regards,
    Bhimarao Shindhe
    Mobile Number : [protected]
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      B
      BHIM S
      Jun 16, 2022
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      Website: www.bigbazaarprofitclub.com

      Hi Big Bazaar REFUND Team,

      I had taken a PROFIT CLUB CARD, below are the details. Balance is 9000 Rs. Kindly please process my refund request, I had sent mail to [protected]@bigbazaar.com, but the mail is bouncing back. Attached my Aadhaar Card, PAN, Profit Club Card, Cancelled Cheque.

      Also fbb Vouchers are unused for 250 Rs, Need that refund as well. So total refund would be 9250 Rs.

      Registered Mobile Number : [protected]

      PROFIT CLUB CARD Num : 9223 XXXX XX51 79

      email Id : [protected]@gmail.com

      Appreciate your prompt response, thanks in advance.

      Regards,
      Bhimarao Shindhe
      Mobile Number : [protected]
      Alt Num : [protected]
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        V
        vijay keswani
        Jun 16, 2022
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        Since almost all the Big bazaar stores are closed since 26th Feb, 2022. I am having balance in my Profit Club Card No. [protected], I applied for reimbursement of my Profit Club Card at Esplanade, J.L. Nehru Road Bigbazaar stores dated 07/05/22. The reimbursement is still awaited as already more than 1 month is over.
        Please reimburse my available balance approx 7083/- applied for reimbursement dated 07/05/22
        +1 photos
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          J
          Jay bhagvan
          from Delhi, Delhi
          Jun 16, 2022
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          Refund my profit club card balance
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            A
            ajit_rakasia
            Jun 16, 2022
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            D/sir
            I m a big bazar profit club member having membership card number [protected].
            As per their scheme I had deposited Rs 10000 with theco. There is an amount of Rs. 5290/- balance in the wallet made available by the Future Retails which I could not utilised due to sudden closure of the store in my neighbourhood without any notice or information.
            No any link or e-mail address or contact numbers are functional to contact with the company.

            You are requested to arrange refund the left out amount of Rs. 5290/- due to me immediately in my bank account details furnished below.

            Name: Ajit Kumar Singh
            Bank Name : State Bank of India
            Branch : C C L campus branch, Ranchi
            S/b Account no. : [protected]
            Ifsc : SBIN0010400

            I
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              S
              Sureshmr86
              from Navi Mumbai, Maharashtra
              Jun 15, 2022
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              Address: Vashi Navi Mumbai

              Dear Sir/ Mam,

              I have been trying to connect with Big Bazaar customer care but none of there contact no. is working nor your email id provided in the official website is working.

              I tried calling and sending mail but no response.

              All the mails send on [protected]@bigbazaar.com is getting bounced.

              It's been 4 Months now my money is blocked.

              Request you to kindly help me in getting refund of my balance Profit Club balance.

              Profit club No[protected]

              Thanks & Regards
              Suresh R
              [protected]
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                O
                OmPrakash@10june
                from Bengaluru, Karnataka
                Jun 15, 2022
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                I have purchased queen sized bed from hometown. Within 2 months, one side of bed gets damaged. We have sent mail on 7th may' 2022. The ticket gets created (R[protected] but resolution not yet provided. The customer care in not updating with status. The number is always unreachable and on mail they are saying next three days from past 1 month.
                After several follow ups, they respond to replace the item with cost of 3500 rupees.
                I don't understand how they can charge, they are saying it's because o[censored]sage. How the bed gets damaged within two months of purchase and that also one side. It's clearly manufacturing defect and they are simply making us fool. Their carpenter visited once and taken some pictures, not sure how they judged the situation only on outside pictures.
                We also requested them to visit and open the bed and check the entire situation, but no one visited.
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  N
                  Naveenujn
                  from Ujjain, Madhya Pradesh
                  Jun 15, 2022
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                  Still our complaint is not resolved...not any refund received at there end .
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    P
                    Pravin Bindu
                    Jun 15, 2022
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                    I have a profitcard of future group but all bigbazzar stores are closed and there is no way to get money refund. Helpline no, email id of future group do not work.

                    thnx
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                      S
                      Saibal Guha
                      Jun 15, 2022
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                      I have taken profit club card from Big Bazar, Amanora Mall, Pune. Still it is having more 15000+ in 2 cards. But after closing of big bazar how to get the money is my biggest concern. Please guide in that case.
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        S
                        Sneha BHAISORA
                        Jun 15, 2022
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                        I have a Big Bazaar Profit Club card- [protected] in which my 9000 Rs amount is left. But without customer letting this know, big bazaar is closed now.

                        I had been shared all the documents asked by you on[protected] via email. Since then its been two months and I haven't received the refund in my account yet. So please return my card balance amount as earliest possible.

                        You haven't given any instruction to customer by email, message, call that how we will get card balance.

                        Your Customer care number is closed. Your email is not in use anymore.
                        So this is fraud and you are not reachable anyway.

                        Contact Details:
                        ku.sneha.[protected]@gmail.com
                        [protected]
                        +2 photos
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                        Jun 15, 2022
                        Updated by Sneha BHAISORA                         I have a Big Bazaar Profit Club card- [protected] in which my 9000 Rs amount is left. But without customer letting this know, big bazaar is closed now.

                        I had been shared all the documents asked by you on[protected] via email. Since then its been two months and I haven't received the refund in my account yet. So please return my card balance amount as earliest possible.

                        You haven't given any instruction to customer by email, message, call that how we will get card balance.

                        Your Customer care number is closed. Your email is not in use anymore.
                        So this is fraud and you are not reachable anyway.

                        Contact Details:
                        ku.sneha.[protected]@gmail.com
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                          S
                          Ssggmm
                          Jun 14, 2022
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                          I had purchased big bazaar fd in 2019 which wa matured in april 2022. But till now I did not get any amount of money on maturity
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                            P
                            [email protected]
                            from Mumbai, Maharashtra
                            Jun 14, 2022
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                            I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
                            You haven't given any instruction to customer by email, message, call that how we will get card balance.
                            So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.
                            +1 photos
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                              P
                              Parikshit2022
                              from Pune, Maharashtra
                              Jun 14, 2022
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                              Address: RH3,SUDA SUGANDH SOCIETY

                              I have taken BIZ BAZAAR PROFIT CLUB MEMBERSHIP CARD -Rs.5000 around 2020 and due to lockdown, this card was not used. now almost all BIZ BAZAAR stores are closed without providing alternate arrangements for using this card. Hence suggest appropriate store details for utilizing the pending amount and refund the balance amount ASAP.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                R
                                rosy toms
                                Jun 14, 2022
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                                Hello Team,

                                I had placed an online order though allonlinestore website for a kurti on 27th May and value of the order is INR 1434. I still have not got the product. The app and the website is no longer working and so no tracking or no contact is possible. UPI REF NO is[protected]

                                Please provide a refund on the order.

                                Regards,
                                Rosy
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                No update so far or no reach out. Please let me know immediately about my order.
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                                  V
                                  vbcjcyu
                                  Jun 14, 2022
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                                  I have ordered one mattress from hometown and the delivery date was 28th May, But I still did not receive my product and today is 14th June. Customer service team and even manager of Hometown promised for delivery on 7th June.
                                  Customer service is not good and even we cannot track the order status. Very bad experience with Hometown.
                                  The refund process is also not there. They are simply playing with customers by providing them wrong delivery date.
                                  Very disappointed.
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    S
                                    Shubhashish 74
                                    from BUDAUN, Uttar Pradesh
                                    Jun 14, 2022
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                                    My nearest store of big bazaar is already closed so please process refund my money in profit club card details are given below as well as in attachment
                                    Thanks
                                    Ashish sharma
                                    [protected]
                                    Card no[protected]
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      S
                                      sunilkumar_inducto
                                      from Patna, Bihar
                                      Jun 14, 2022
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                                      Dear sir,
                                      I have a Big bazaar profit club card ( card no. [protected]) with 11000 Rs. balance. Now their all big bazar stores are closed and taken by Reliance . I tried to contact on customer care phone no. and email. but phone no are off and email bounced.
                                      Pl. suggest about recover my balance amount.

                                      Regards
                                      Sunil Kumar
                                      phone [protected]
                                      email [protected]@yahoo.com
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                        S
                                        santanubag
                                        from Haldia, West Bengal
                                        Jun 14, 2022
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                                        Address: Haldia

                                        I have a Big Bazaar Profit Club Card ([protected]) in which almost 7, 000 Rs balance remains.
                                        But the Big Bazaar is closed now, without the customer letting this know.

                                        You haven't given any instructions to customers by email, message, or call on how we will get the card balance.

                                        So please return my card balance amount as earliest possible.
                                        This is a case of Fraud, and you are not reachable anyway.
                                        Your customer care number is closed. Your email is not in use anymore.

                                        Please refund the balance ASAP and do the needful.
                                        Thanks
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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