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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 22

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A
Atnumini
from Kanpur, Uttar Pradesh
Jun 20, 2022
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Sir,
I have purchased big bazaar profit club card and as of now I have a balance of Rs 9000/-in it.
Big bazaar has closed and now I am not getting any update from them about my account balance and how to get the refund.
You are requested to please see into my case and register a complaint against big bazaar for getting my amount refunded asap.
Please do the needful at an earliest.
Regards
Atanu Bhattacharya
M [protected]
Big bazaar profit club card copy enclosed
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    S
    Senthil.it2011
    from Tirupur, Tamil Nadu
    Jun 19, 2022
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    Address: tirupur

    I had taken big bazaar membership card on nov 2021 as deposited 10000 rs which validity for one years but now big bazaar is closed and there is no response by them neither mail nor customer care nos. so i want to return that card and refund my 9000 rs amount. please help. regards, senthil.
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    Jul 05, 2022
    Updated by Senthil.it2011
    Hi Big Bazaar / Future Bazaar Team,
    I hope and joined with you and bought membership card.

    FYI as below.

    Member Name - Senthil Kumar
    Card Number - [protected]
    Start Date - 16/10/2021
    End Date - 31/03/2023
    Joined Branch - Tirupur Bazaar, Tamilnadu.
    Reg Mobile number[protected]

    My Mobile Number[protected] /[protected]
    Watsapp[protected]
    Mail id - senthil.[protected]@gmail.com

    Kindly refund my membership card amount.
    In my family situation, I need some urgency. So Please take care of this refund.

    Thanks,
    Senthil Kumar.
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      S
      Sureshyogini
      from Pune, Maharashtra
      Jun 19, 2022
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      Address: Pune

      I did pre mature withdrawal of FD app no. 105078 on 28th April 22.
      Still money not returned after 50 days.
      Waiting eagerly.
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        P
        Priiyarathi
        from Mumbai, Maharashtra
        Jun 19, 2022
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        Stores are closed. I need my refund of my Profit club back. Plus the harassment Charges.
        This is really frustrating.

        Card number [protected]
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          B
          bala_arun
          from Bengaluru, Karnataka
          Jun 19, 2022
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          Address: banaswadi, Bangalore

          I've 2 profit club membership with Future Pay or Big Bazaar as follows

          They have closed the outlets without any notice as well as no information on refund of balance amount in these cards.

          Day-light looting like finance companies..

          Card Numbers - [protected], [protected]
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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            D
            Divyarpanjwani
            from Lucknow, Uttar Pradesh
            Jun 19, 2022
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            I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.

            You haven't given any instruction to customer by email, message, call that how we will get card balance.

            So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              C
              Chintan Jagdish Balia
              from Thane, Maharashtra
              Jun 18, 2022
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              Address: Thane

              My product was collect one month back but still has not been credited in my account ORDER # : 10035328
              RETURN ID # : R2184823.

              I have received the refund mail but amount has not been credited, sharing the screen shot of the mail received.

              Please look into the matter at the earliest.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
              Jun 18, 2022
              Updated by Chintan Jagdish Balia
              ORDER # : 10035328
              RETURN ID # : R2184823
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                G
                GulshanV
                Jun 18, 2022
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                Respected SIr/Madam,

                I have been struggling to get my refund of Rs.6500 present in my Big Bazaar Profit Club card.
                I had sent the email to [protected]@bigbazaar.com In April 2022 and there has been no further refund initiated by them. It was promised to me by customer care over phone call that it would be done in 1 month. In email I had sent all required details (documents) as asked by customer care.
                This sounds to me like a big cheating to customers as now their email mailbox are bouncing and customer care number is down.
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  K
                  Kamalkant Goyal
                  Jun 18, 2022
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                  I have a Big bazaar profit club card worth ₹10000. Now big bazaar stores are closed. Customer care is not working. Email ID also not working. Kindly initiate my refund request.
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  Can you pla guide me too. I have same complaint
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                    J
                    j_kamal
                    from Delhi, Delhi
                    Jun 18, 2022
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                    Address: Lucknow

                    I had sent all the documents required for refund of the balance amount of my Big Bazaar Profit Club Card on 26 April 2022, but I have not received any confirmation or refund from the company. I am now contemplating a legal process to get my money back.
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                      E
                      Er.Anas
                      Jun 18, 2022
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                      Hi,

                      My BBPC Card has a remaining unused balance of ₹6, 000 which I want to receive back in my bank account.

                      Please let me know the details that I need to provide you for the same.

                      With thanks,
                      Anas
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        S
                        Sanchit A
                        Jun 18, 2022
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                        Hello, I purchased BB profit club in the month of February 2022 by paying 10000 amount in Pune. Now there is no open stores in Pune and unable to send any mail to BB customer care. Please help in getting my money back.
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          S
                          Sanjayniku
                          from Belgaum, Karnataka
                          Jun 18, 2022
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                          Address: Jajpur Road,Odisha

                          After closing of big bazaar outlets, customer service support is not available and because of that I am not able to cancel the profit club card and so not able to get refund of my balance amount..I am sure This condition is with many o[censored]s..
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            V
                            vartak1990
                            Jun 17, 2022
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                            Address: Knowledge House, Shyam Nagar Off Jogeshwari-Vikhroli Link Road Jogeshwari (East), Mumbai 400 060

                            My money is stuck in future pay app in central wallet. Please suggest me to get this money refunded or how can i be used that money.
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              A
                              from Thiruvananthapuram, Kerala
                              Jun 17, 2022
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                              Website: www.brandfactorystores.in

                              Brand Factory Online — Refund amount not received for Order# 10073798.
                              I had order cloths on 01 May2022 which are delivered by 08 May . After requesting return of product is picked by 20 May. But till now refund is not credited in account.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                              Jun 17, 2022
                              Updated by [email protected]
                              Brand Factory Online — Refund amount not received for Order# 10073798.
                              I had order cloths on 01 May2022 which are delivered by 08 May . After requesting return of product is picked by 20 May. But till now refund is not credited in account. Total refund amount is 2400Rs

                              Jul 05, 2022
                              Updated by [email protected]
                              Brand Factory Online — Refund amount not received for Order# 10073798.
                              I had order cloths on 01 May2022 which are delivered by 08 May . After requesting return of product is picked by 20 May. But till now refund is not credited in account. Total refund amount is 2400Rs
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                                A
                                Ali Shafaat Naqvi
                                Jun 17, 2022
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                                Address: Shaheen bagh D-160 third floor opposite shafat public school

                                Dear Future Group,
                                Even i Ali shafat naqvi facing the same problem of not able to get refund for the profit club card customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. reliance store group staff not cooperating to us. Please help me.

                                From
                                Ali Shafat Naqvi
                                [protected]@gmail.com
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                  K
                                  Kuldeep Charma
                                  Jun 16, 2022
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                                  Address: BIG BAZAAR KANGRA, MAHESH RAJ TOWERS, FORTIS BUILDING DHARAMSHALA ROAD, TEHSIL & DIST- KANGRA CITY : KANGRA STATE : HIMACHAL PRADESH PIN CODE : 17600

                                  I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
                                  I have sent e mail on dated 16.04.2022 for refund of my card balance in the e mail [protected]@bigbazaar.com but they are neither reply to email nor refunding my card balance.
                                  They haven't given any instruction to customer by email, message, call that how we can get card balance.
                                  So please return my card balance amount at the earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable anyway.
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    S
                                    Shindhe Bhimarao
                                    Jun 16, 2022
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                                    Hi EASY DAY CARD REFUND Team,

                                    I had taken a EASY DAY CARD, below are the details.
                                    Kindly please process my refund request.

                                    As, EASY DAY Stores are closed, so need refund for EASY DAY Card of Rs 1000.

                                    Registered Mobile Number : [protected]

                                    EASY DAY CARD Num : 6239 XXXX XXX 523

                                    email Id : [protected]@gmail.com

                                    Appreciate your prompt response, thanks in advance.

                                    Regards,
                                    Bhimarao Shindhe
                                    Mobile Number : [protected]
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      B
                                      BHIM S
                                      Jun 16, 2022
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                                      Website: www.bigbazaarprofitclub.com

                                      Hi Big Bazaar REFUND Team,

                                      I had taken a PROFIT CLUB CARD, below are the details. Balance is 9000 Rs. Kindly please process my refund request, I had sent mail to [protected]@bigbazaar.com, but the mail is bouncing back. Attached my Aadhaar Card, PAN, Profit Club Card, Cancelled Cheque.

                                      Also fbb Vouchers are unused for 250 Rs, Need that refund as well. So total refund would be 9250 Rs.

                                      Registered Mobile Number : [protected]

                                      PROFIT CLUB CARD Num : 9223 XXXX XX51 79

                                      email Id : [protected]@gmail.com

                                      Appreciate your prompt response, thanks in advance.

                                      Regards,
                                      Bhimarao Shindhe
                                      Mobile Number : [protected]
                                      Alt Num : [protected]
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                        V
                                        vijay keswani
                                        Jun 16, 2022
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                                        Since almost all the Big bazaar stores are closed since 26th Feb, 2022. I am having balance in my Profit Club Card No. [protected], I applied for reimbursement of my Profit Club Card at Esplanade, J.L. Nehru Road Bigbazaar stores dated 07/05/22. The reimbursement is still awaited as already more than 1 month is over.
                                        Please reimburse my available balance approx 7083/- applied for reimbursement dated 07/05/22
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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