Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

This complaint is in regards to the Big Bazaar Profit Club Card, for which we are not able to use this card anywhere and hence requesting for a refund of the wallet money.
Please find below my Card details,

Card Number - [protected]
Mobile No - [protected]
Name - Aniket Shedge
Email Address - aniket.[protected]@gmail.com

Please let me know if any more details are required.

Team future group

Without any prior intimation to the customer, the big bazaar profit club card is now out o[censored]se inspite of balance of around 9000. If the store was to be closed why the cards were offered to the customers stretching over a period of 12 months. Now the customer care number is not working and also the email sent is bouncing. Is this the way the loyal customers are to be treated. Pls inform how my money will be refunded back. This is total harassment .Pls ask reliance to open the window for shopping with this card so that if refund of money is not available, at least we can buy goods .Or else refund us the money through credit note which can be used in reliance stores
aditi

Hi,

I am holding the big bazaar profit club Card with balance of Rs. 11k. I have purchased card based on offers provided by big bazaar representative, and it was trapped for me. And next day, all Stores found closed. Not sure why sold the Card if company in bad condition.

Can someone help me to get this amount refunded or any other way use this balance amount in store or online.

Thanks
Rajesh

I am facing the problem of not able to get refund for the profit club card, i have sent multiple emails and even connected with customer care. They have asked for my Pan card & cancelled cheque which i have already with them. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com.
Reliance smart are not accepting profit club card, i used it only once and my remaining money got stuck.
I am also attaching mail pictures which says mail to [protected]@bigbazaar.com failed to deliver.
Please help me.
Regards
Manish Agarwal
[protected]

Respected sir/mam
I have mailed big bazaar regarding return of money of profit card due to closed service and email got failed and not able to contact customer care also.
username - [protected]
Card balance - Rs 6000
Please direct big bazaar to solve this issue..Kindly do the needful at the earliest.
Regards

Balance amount Rs7036.62 till this month. How can I redeem / get refund my amount deposited with future group. Not able to contact on with the reply "Your message to was automatically rejected".

Please refund my amount.

I did 2 Fixed Deposit (FD) with Future Enterprises Ltd which were matured on 30th march 2022 and I am still waiting for the money to be credited into my bank account. I tried calling them but there number is invalid, tried emailing them but haven’t received any reply, ask kindly help me through this.
Regards
Vishal

Dear Sir/Madam,
I, Mr. Manohar Lal Keswani have 3 profit club cards with a total value of ₹9, 206. As the big bazaar outlets have been closed in Lucknow kindly close the membership and refund back the total amount.

Dear Sir/Madam,
I Dattatraya Kashinath Kulkarni has purchased profit club card on 10/11/2021 by paying 10000. Now that the stores are closed and I am unable to shop, I would like to withdraw from membership. Kindly close the membership and pay me back the balance amount.
Profit Club Number - [protected],
Credit Card through payment made - [protected],
Please return amount on credit card used while purchasing or to my account
Dattatraya Kulkarni
Union bank of India,
Pune Vishrantwadi Branch
Account Number - [protected]
IFSC - UBIN0912158

I am a resident of Puducherry, I am a member of Big Bazaar profit club, Big Bazaar had there outlet at Puducherry so I took my membership there and I was using the membership only at Puducherry Big Bazaar outlet, right now I have 8000 at my Big Bazaar profit club wallet but without any information Big Bazaar outlets is closed for the past 5 months at Puducherry and no proper communication from them, I am very much worried about my money kindly do the needful and get me back the refund from Big Bazaar thank you very much.

As discussed with customer care, i have shared my cancellation cheque, id proof and membership card snapshot for refund request on April 24th 2022 and i got response from [protected]@bigbazaar.com saying they are working on this but no update yet and now am not able to reach thr Customer care number or email address. so need help on this to get back my 10k which I paid for my membership card renewal.

Thanks in Advance
Channa

I have Big bazar coupon but as outlets are close i did not able to shop. Please confirm how to encash the coupon

[protected]
I have purchased a big bazaar profit club membership card on oct 2021 on Rs.10100 with a offer to purchase Rs 12000 in a year...i have applied for closure of profit club membership card [protected] on 26th april 2022 due to shut down of big bazaar and all future group stores.But then onwards the customer care number as well as mail id is not working...kindly help me to get my hard earned money back...

This is to inform you that I bought a fixed deposit from FEL India on June 3, 2019, and the fixed deposit has been matured on 1st June 22. Despite repeated follow-ups, I have received no response from them. Still maturity amount not credited to my bank account. FD Details:

Name. Debashis Baidya Application No. 014673 FDR No.[protected] Customer ID. DE06473 Maturity Date.[protected] FD Amount. Rs. 100000/-

For Further Communication. debashis.[protected]@gmail.com

Dear sir,
i am a member of profit club and have balance of more than 9000 rupees. I need refund for this as they closed the mall without informing us.
regards,
Abhay

I purchased card in month of December 2021 and used till February 2022 after that my EMI is deducted continuously but not able to redeem our amount collected in profit club card. I request big bazaar team to refund my amount.
Card no. [protected]

Regards
Himanshu Agarwal

I have profit club card I have paid 10000 to bigbazar. . Now I have balance 9000 in account. Now big bazar is closed please refund my amount. I will suicide if my amount is not refunded.

Dear Sir,

i had mailed to close the big bazaar profit club card. the reply of the mail came and they wrote on the mail that your money will be credited to your account with in 30days while the money has not been refunded.

the mail which i have mailed to big bazaar is mentioned below and thir reply is mentioned.

From: Sushant Kr Singh
Sent: Thursday, May 26, 2022 7:30 PM
To: [protected]@bigbazaar.com
Subject: RE: Re: Kindly return amount against big bazaar profit club card

Dear Sir,

What is the refund status of my profit club Card Balance?

Regards,
Sushant Kr Singh

Sent from Mail for Windows

From: Sushant Kr Singh
Sent: Friday, May 20, 2022 9:02 PM
To: [protected]@futurepay.co.in
Subject: RE: Re: Kindly return amount against big bazaar profit club card

Sent from Mail for Windows

From: Sushant Kr Singh
Sent: Friday, May 20, 2022 4:11 PM
To: [protected]@futurebazaar.com
Subject: RE: Re: Kindly return amount against big bazaar profit club card

Sent from Mail for Windows


From: Sushant Kr Singh
Sent: Friday, May 20, 2022 3:52:45 PM
To: [protected]@futureretail.in
Subject: FW: Re: Kindly return amount against big bazaar profit club card

Sent from Mail for Windows

From: Sushant Kr Singh
Sent: Friday, May 20, 2022 3:37 PM
To: [protected]@bigbazaar.com
Subject: RE: Re: Kindly return amount against big bazaar profit club card

What is status of complain id

Sent from Mail for Windows

From: sushant singh
Sent: Friday, May 20, 2022 3:33 PM
To: [protected]@hotmail.com
Subject: Fwd: Re: Kindly return amount against big bazaar profit club card


[protected] Forwarded message[protected]
From:
Date: Sat, 2 Apr, 2022, 22:41
Subject: Re: Re: Kindly return amount against big bazaar profit club card
To:

Hi sushant singh,

Dear Customer,

Namaste!

Thank You For writing to us.

This is in response to your email.

We sincerely apologize for the inconvenience caused to you.

Let us assure you that we have shared your concern with our respective team. They will check and update you within the next 30 days.

Kindly note your reference number: BB[protected]

Your patience and co-operation will be highly appreciated in this matter.

Assuring you of our best services always!

Warm Regards,

Big Bazaar Customer Care Team
Toll Free –[protected]
Email – [protected]@bigbazaar.com

On Fri, 1 Apr at 8:04 PM, sushant singh wrote:
This is my Card Number
[protected]


REGISTERED CONTACT NUMBER
[protected]


On Fri, 1 Apr, 2022, 16:57, wrote:
Hi sushant singh,

Dear Customer,

Namaste!

Thank You For writing to us.

This is in response to your email.

We sincerely apologize for the inconvenience caused to you.

we request you kindly provide us with your

* BBPC CARD NUMBER
* REGISTERED CONTACT NUMBER

for further assistance.

We appreciate your co-operation in this matter.

Assuring you of our best services always!

Warm Regards,

Big Bazaar Customer Care Team
Toll Free –[protected]
Email – [protected]@bigbazaar.com

On Fri, 1 Apr at 3:47 PM, sushant singh wrote:
Dear Sir

I am sushant singh from Korba Chhattisgarh
The big bazaar shop has been close so kindly return my remaining amount in my bank account fir Big bazaar profit club card

Regard,
Sushant Kumar Singh

Sir i am having a FD no.[protected]
In future retail and it about to mature on 15th of june 2022 but i am trying to contact the fd department but cant get in contact through email or contact no. Plz help me what to do.
Ruchi arora

This is Hemanth kumar BL, a loyal customer of big bazar. Purchased BBPC MEMBERSHIP [protected] on 18_9_2021 and having total unused balance of 7238.80 as on date. Have already written to [protected]@bigbazar for refund of the same several times but got no response. However with the present conditions since BB stores are closed, also their customer care and emails are not working. I am writing in this forum to seek solution.
Since I used a credit card for payment same path might be usefull for refund.
Also I have SBI fbb card and unused points of over 6000. same can be adjusted to balance payment .