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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 27

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M
Mangesh Rayalkar
May 21, 2022
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Address: Kothrud Pune

I am holding Big Bazar Profit club card holding amount 10000.Big Bazaar
stores overtaken by Reliance and they are not accepting big bazaar profit card and we are in trouble now where can we use this amount . As there are no store of Big bazaar in Pune.

Kindly help us with the refund and other way how can we redeem this amount
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    R
    rishirajsingh07
    May 21, 2022
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    Address: Gwalior mp

    I have big bazar profit card from January 22 and ony 2 time we use it.now big bazaar close and my money not refunded by big bazar. Pls refund my money .
    I am also do email to carebigbazar but no reply from there site.
    I am middil class family Rs 10000 is more for us.
    So pls do needful for refunded my money Rs 10000
    +2 photos
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      S
      satishd2022
      May 21, 2022
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      Address: Salapuria Gateway , A Block, J.P. Nagar, 2nd Stage, Ward No - 57, 45, 41st Cross Rd, near Ragigudda, 9th Block, Jayanagar, Bengaluru, Karnataka 560011

      Big bazaar looted my 12000/- rupees. Few days before closing the big bazaar they have given a card for 10, 000/- rupees and then closed the stores.

      I have been going to the stores for more 20 times but it was closed and now it seems to be changed. The new reliance store people said the profit club card will work at that store after few days. and keep saying same thing everytime.

      Today they said to contact big bazaar contact no or email.

      I have tried many times but that no. is not reachable and their mail box also full so mails are not going.

      Its hard earned money for me and already wasted more than 2000 in auto/cabs while going to check big bazaar again and again.

      Also wasted 30-40 hours of my time.

      Before closing the big bazaar they have not even sent us any message or email. Could you help me to get my money back.
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      May 22, 2022
      Updated by satishd2022
      Any update please ?
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        R
        Rajat Duhoon
        from Chandigarh, Haryana
        May 21, 2022
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        I am facing the problem of not able to get refund for the profit club card, i have sent multiple emails and even connected with customer care. They have asked for my aadhar card & cancelled cheque which i have already forwarded to them. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. Please help me.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Jul 27, 2022
        Updated by Rajat Duhoon
        Till date, no response from Big bazaar has been received
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          A
          anilbatooliya
          from Zirakpur, Punjab
          May 21, 2022
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          Dear Sir,
          I have enrolled in Big Bazaar Profit Club but due to takeover by reliance industry I could not use the benefits of the above card. I had tried may time to contact through customer care but call was not responded and I had sent mail [protected]@bigbazaar.com but mail was rejected.
          So you are requested help me for how to get money refunded.

          Profit Club Card No. [protected]
          Mobile No [protected]

          Thanks,
          Anil Kumar Sharma
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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            A
            AsTra Gaming
            May 21, 2022
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            Address: Varanasi

            I need to get the refund for my Profit Club Card. I have around 7-8K in my card. The customer care lines and the email id are not working, and there is literally no response from the company for the same. I would like to request Future Retail to atleat have the audacity to confront their customers.
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              R
              rajmca81
              May 20, 2022
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              Address: C/O-Kamal Kishore Singh, Nirmal Chaya, Road No 2, Zone 1B

              I have Big Bazaar Profit Club card in which my amount is left but your big bazaar is closed now.

              So please return my card balance amount as possible

              I have tried to send email to your company email [[protected]@bigbazaar.in ] Initially i recevied email to share the details. we request you kindly provide us with your

              * PHOTO OF BBPC CARD
              * & CANCELLED BANK CHEQUE
              * ID PROOF

              But when i shared the details. After that no reply even after several follow-up. Now email id getting fail on this email address. All number are not reachable. so what kind of Fraud is going on. Request you to refund our hard earn Money.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                R
                Rakesh5344
                from Barh, Bihar
                May 20, 2022
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                I also have Big Bazaar Profit Club card in which my amount is left but your big bazaar is closed now.

                So please return my card balance amount as possible

                I have tried to send email to your company email [protected]@bigbazaar.in but failed always

                Thanking you,
                Rakesh Kumar
                [protected]
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  D
                  Divyanshu Vikram Singh
                  May 20, 2022
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                  Address: Gorakhpur

                  AS of Current Date there are no big bazzar outlets available and as known big bazar being sold to reliance. So reliance have newly named those shops as smart bazar.
                  earlier it was told to us that our card will work even after big bazzaar gets transferred to reliance but now they are denying us the service
                  because of which my profit club card is useless please return me my remaining unsed amount asap.

                  Profit club card number : [protected]
                  MOBILE number: [protected]
                  Contact MOBILE number: [protected], [protected]
                  Account name: Niharika Gautam

                  Bank account details

                  Ifsc code : IDIB000G616
                  Account number: [protected]
                  Account holder name: niharika gautam
                  Amount which need to be returned: 8000 rupees
                  +1 photos
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                    Y
                    Yogeshmishra@123
                    from gorakhpur, Uttar Pradesh
                    May 19, 2022
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                    Address: Gorakhpur, UTTER PRADESH

                    I'm Yogesh Mishra from gorakhpur uttarpradesh (273001).. I have a member ship card of big bazaar.card wallet have 7616/-₹. Please help for refund my money back. My mobile number is [protected]
                    +1 photos
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                      D
                      dipakmodak
                      from Delhi, Delhi
                      May 19, 2022
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                      Hi, I have availed Big Bazar Profit Club Membership by paying Rs. 10, 000 and Now the future of the same is uncertain.
                      Email id and customer care numbers of Big bazar are also bot working.
                      We have nowhere to go to recover out invested money.
                      Please give me some information about where and when to collect the money invested by me.
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        J
                        jayesht05
                        from mumbai, Maharashtra
                        May 18, 2022
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                        My profit club card number is[protected]

                        I want refund of my balance amount but their official email id - [protected]@bigbazaar is disabled and all the emails are bounced back to me

                        Further, their customer care number[protected] is also not reachable
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          G
                          Goyal renu
                          from Panipat, Haryana
                          May 18, 2022
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                          Address: Panipat, Haryana

                          I am a regular customer of big bazaar in Panipat Haryana I have a Profit club membership card of rs 100000. Big bazaar closed its store in Panipat abruptly in the month of April 2022 I want my money in the Profit club card to be refunded to me
                          I have sent emails to their customer care but of no use
                          Kindly do the needful
                          Thanks
                          R Goyal
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            A
                            abhi_king007
                            from Faizabad, Uttar Pradesh
                            May 18, 2022
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                            Address: Faizabad

                            Hello Future Group

                            I am facing the problem of not able to get refund for the profit club card, i have sent multiple emails and even connected with customer care. They have asked for Adhaar Card, BBPC membership card & cancelled cheque which i have already sent them. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. Please help me.

                            Even i visited the newly opened Reliance Smart Bazaar in my town, but they are also clueless in this regard.

                            Please please please help me.
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              S
                              sudipta@
                              from Kolkata, West Bengal
                              May 17, 2022
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                              I have a Big Bazar Profit Club membership card.I have Rs. 9000/- contained into this card. Now i would like to
                              withdraw this mentioned full amount from my big bazaar profit club member-
                              ship card. I Send mail for my refund purpose. After Sending Mail with all detail they gave me a refference Number. But after gave me refference number untill no reply for their end also amount not to be refunded.i will also provide cancel cheque and voter card.Customer Care No.[protected]
                              not working.i send mail [protected]@futuregroup.in email id. Please help me to recover my amount.(Pranav Kamalia)
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                L
                                Laxman Koranga
                                May 17, 2022
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                                I purchased a koryo led from ezone gip and installed it my village. I also purchased 2years extended warranty.

                                In the month of dec 21 there was a problem in my tv so I registered a complaint on 20 dec 21 ew Complaint number 279946.
                                Koryo complaint numbers [protected]KRLE0002

                                I-got 2-3 calls till now from service centre or customer care the are asking visit done or not even after that not a single engineer called for the complaint.

                                I aggressively need a solution. This is not a joke you are not giving proper services to customers. It’s already 6 months done.
                                +2 photos
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                                  S
                                  Santosh0904
                                  from Thane, Maharashtra
                                  May 16, 2022
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                                  I have taken the big bazar profit card from Thane Big Bazar for Rs. 10k and I have used this card only twice. As the Big bazar shops has been closed in my area. I tried calling the customer care number but no response from them. I want my money back. Could you please refund it as earliest possible?
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    Alka12
                                    from Mohali, Punjab
                                    May 16, 2022
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                                    I have a membership card from Chandigarh elente mall big bazar but the store is closed now.I had 8000 in that card.I tried calling customer care and wrote emails too but both are not working.please help me with this
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      S
                                      Subas Dash
                                      May 16, 2022
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                                      I have purchased a card which used only once. Now it is converted to smart bazaar.
                                      They don't recognize profit club card.
                                      How indecent behaviors by this top companies and how our govt is silent on this. They should publish a procedure help line no and mails.

                                      Phone no not working, mails get bounced, no communication at all. This is a clear picture of harassment.

                                      Subas
                                      [protected]
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                                        thakuraj
                                        from Chandigarh, Punjab
                                        May 16, 2022
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                                        Hi,

                                        As the Big Bazaar stores have been closed in my area, I requested for refund for my membership [protected] on 10th April, 2022 via email and it was promised over the phone that it will be done in a month's time.
                                        However, there is no update and no amount refunded. Also, the support number & email address do not work.
                                        Could you please refund it as earliest possible?

                                        Thanks,
                                        Rajinder Thakur
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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