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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 27

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I
Ishwar0123
from Gwalior, Madhya Pradesh
May 26, 2022
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Address: A 10 A block Thatipur Gwalior MP

I had bought the membership card from Big Bazaar, gwalior branch in jan 2022 for 10, 000. I have used it only once since then and rest all balance is still pending. I recently want to a mall to buy some groceries with the card and i was informed that big bazaar has been sold to Reliance. The reliance stores are not accepting these cards.

Itried contacting big bazaar customer care on their toll free number and email but no responce from big bazar. I want to cancel my club card & take refund from big bazar.
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    A
    Amardeep Valiyedath
    from Chennai, Tamil Nadu
    May 25, 2022
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    Address: BigBazaar
    Website: shop.bigbazaar.com

    Bigbazaar is not accepting my coupon codes worth 3000 in their stores saying that the company has changed. If so they are responsible to provide a refund for the same amount. They are not responding in customer care also
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    May 25, 2022
    Updated by Amardeep Valiyedath     Bigbazaar is not accepting my coupon codes worth 3000 in their stores saying that the company has changed. If so they are responsible to provide a refund for the same amount. They are not responding in customer care also
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      S
      sjoys
      May 25, 2022
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      Big Bazaar Customer Care Team (Toll Free –[protected]
      Email – [protected]@bigbazaar.com) replied on April -5 -2022 that they would take up my refund request vide Ref no BB[protected], before that they have asked to produce a cancelled cheque as well as Adar card copy, which I have sent them.
      The amount which was already credited in my future pay wallet has also vanished as they have blocked my card after my e.mail.
      but even after 30 days they have not responding to my e.mails.

      Regards,
      Sumit sengupta
      Profit Club card no : [protected]
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        A
        Archanakhanna
        from Lucknow, Uttar Pradesh
        May 25, 2022
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        Address: Lekhraj plaza, Bhoothnath, Indira nagar, lucknow

        I recently purchased the membership card and invested 10000 in the same but when the stores started closing down I demanded my refund to which i was assured at the moment that i don't need to worry about, but since a few weeks neither the cake nor the mails are going through and i can't get a hold of them.
        The reference ID to the refund is:
        ​BB[protected]
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          H
          Himaja.b
          from HYDERABAD, Andhra Pradesh
          May 24, 2022
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          Address: Hydernagar

          We bought bigbazar gift card from Amazon. After i bought all stores are closed. Website closed customer care number not working
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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            S
            Savvysharma69
            from Gurugram, Haryana
            May 24, 2022
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            I had bought the membership card from Big Bazaar, Mathura branch in November 2021 for 10, 000. I have used it only once since then and rest all balance is still pending. I recently want to a mall to buy some groceries with the card and i was informed that big bazaar has been sold to Reliance. The reliance stores are not accepting these cards.

            Itried contacting big bazaar customer care on their toll free number and email but no response. Please help me with the refund of my card. Please direct me to the person who can help me with my refund.

            Customer Name- Shubham Sharma
            Profit club Number- [protected]
            Card number: [protected]
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              N
              npaliwal
              from Nagpur, Maharashtra
              May 24, 2022
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              Address: Nagpur

              I had taken profit club membership this year Feb 2022. Suddenly Big Bazar windup their business without any intimation to customer about their deposited money.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                S
                Sachin .1986
                from Belgaum, Karnataka
                May 24, 2022
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                Big Bazar GV Gift vouchers not accepted by Big Bazar Belgaum
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  M
                  Madhukar Acharya
                  from Delhi, Delhi
                  May 23, 2022
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                  Address: Mangalore
                  Website: future group and bigbazaar

                  Dear Sir

                  From several months im trying to get refund of my future pay wallet amount, But now their customer care and everything closed, no means to communicate to them and no response from them either even after giving all documents for refund.

                  Please take necessary action and do get my refund done.
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    M
                    Madhukar Acharya
                    from Delhi, Delhi
                    May 23, 2022
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                    Address: Mangalore

                    Dear Sir, My future pay wallet amount still not refunded even after repeated mails and communications from future group.Now all communications stopped customer care no not working, no emails are getting delivered.
                    My amount still in wallet which iam not able to use.
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                      J
                      Jainendra kanp
                      from Kanpur, Uttar Pradesh
                      May 23, 2022
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                      I am Jainendra sharma big bazaar profit club member card no. [protected], i want to cancel my profit club membership. So please cancel my profit club membership and relese my Balance amount..
                      I forwarded this message to [protected]@bigbzaar.com, [protected]@futuregroup.in and [protected]@futurepay.co.in lot of time
                      But i didn't get any response from their side
                      So help me to get my balance amount back
                      Thanks
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        B
                        bcbd
                        from Bareilly, Uttar Pradesh
                        May 23, 2022
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                        Address: Bareilly phoenix mall

                        Hii this is Kirti goyal.I purchased profit club membership from big bazaar on 1/3/2022.within 10 daysbig bazaar store was closed.we have visited the store for cancellation and mailed the customer care team of big bazzar.but no response we got from there side.we just want our refund of amount 10000
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          P
                          prakashshettigar23
                          May 23, 2022
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                          I have a Big Bazar voucher worth 4500 INR, which I am not able to utilize now, as Smart Bazaar,

                          I reached out to [protected]@bigbazaar.com auto-reply received

                          also reached out to[protected] no use

                          reached new store Smart Bazaar not useful

                          Can you please resolve my issue?
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            B
                            bsbhagwantsingh
                            from Ambala, Haryana
                            May 22, 2022
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                            Address: Ambala

                            Hi, this is Bhagwant Singh holding Big Bazaar profit club card, issued on Jan 2022. This card I used single time. Due to some personal reasons I didn’t visit store for one month. After a month when I visit store in ambala, I got informed that big bazaar is not operational now and after some time it will open as smart bazaar and the team there ensure that this card we can use to shop at smart bazaar also. But as smart bazaar is open now and they refuse to use this card and said they are not answerable for this card. I have tried hundreds of times cust care[protected] and unable to connect. Same experience with [protected]@bigbazaar.com all mail sent on this Email got failed and bounce back. This is so frustrating to feel big bazaar cheat with us and block our hard earned money. Please anyone help how to get refund of my money.

                            Bhagwant Singh
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              B
                              Baibhav Awasthi
                              May 22, 2022
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                              Address: Kanpur

                              Hi, I have availed Big Bazar Profit Club Membership by paying Rs. 10, 000 and Now the card is wasted. Stores are closed.
                              Email id and customer care numbers of Big bazar are also bot working.
                              We have nowhere to go to recover out invested money.
                              Please give me some information about where and when to collect the money invested by me...
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                A
                                AnantB
                                from PUNE, Maharashtra
                                May 21, 2022
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                                My Rupees 4000 in wallet are not being returned. There are no stores of Big bazaar open now and all contact lines/emails are not working
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                  M
                                  Mangesh Rayalkar
                                  May 21, 2022
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                                  Address: Kothrud Pune

                                  I am holding Big Bazar Profit club card holding amount 10000.Big Bazaar
                                  stores overtaken by Reliance and they are not accepting big bazaar profit card and we are in trouble now where can we use this amount . As there are no store of Big bazaar in Pune.

                                  Kindly help us with the refund and other way how can we redeem this amount
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    R
                                    rishirajsingh07
                                    May 21, 2022
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                                    Address: Gwalior mp

                                    I have big bazar profit card from January 22 and ony 2 time we use it.now big bazaar close and my money not refunded by big bazar. Pls refund my money .
                                    I am also do email to carebigbazar but no reply from there site.
                                    I am middil class family Rs 10000 is more for us.
                                    So pls do needful for refunded my money Rs 10000
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      S
                                      satishd2022
                                      May 21, 2022
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                                      Address: Salapuria Gateway , A Block, J.P. Nagar, 2nd Stage, Ward No - 57, 45, 41st Cross Rd, near Ragigudda, 9th Block, Jayanagar, Bengaluru, Karnataka 560011

                                      Big bazaar looted my 12000/- rupees. Few days before closing the big bazaar they have given a card for 10, 000/- rupees and then closed the stores.

                                      I have been going to the stores for more 20 times but it was closed and now it seems to be changed. The new reliance store people said the profit club card will work at that store after few days. and keep saying same thing everytime.

                                      Today they said to contact big bazaar contact no or email.

                                      I have tried many times but that no. is not reachable and their mail box also full so mails are not going.

                                      Its hard earned money for me and already wasted more than 2000 in auto/cabs while going to check big bazaar again and again.

                                      Also wasted 30-40 hours of my time.

                                      Before closing the big bazaar they have not even sent us any message or email. Could you help me to get my money back.
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      May 22, 2022
                                      Updated by satishd2022                                       Any update please ?
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                                        R
                                        Rajat Duhoon
                                        from Chandigarh, Haryana
                                        May 21, 2022
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                                        I am facing the problem of not able to get refund for the profit club card, i have sent multiple emails and even connected with customer care. They have asked for my aadhar card & cancelled cheque which i have already forwarded to them. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. Please help me.
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                        Jul 27, 2022
                                        Updated by Rajat Duhoon                                         Till date, no response from Big bazaar has been received
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