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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 28

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A
anilbatooliya
from Zirakpur, Punjab
May 21, 2022
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Dear Sir,
I have enrolled in Big Bazaar Profit Club but due to takeover by reliance industry I could not use the benefits of the above card. I had tried may time to contact through customer care but call was not responded and I had sent mail [protected]@bigbazaar.com but mail was rejected.
So you are requested help me for how to get money refunded.

Profit Club Card No. [protected]
Mobile No [protected]

Thanks,
Anil Kumar Sharma
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    A
    AsTra Gaming
    May 21, 2022
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    Address: Varanasi

    I need to get the refund for my Profit Club Card. I have around 7-8K in my card. The customer care lines and the email id are not working, and there is literally no response from the company for the same. I would like to request Future Retail to atleat have the audacity to confront their customers.
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      R
      rajmca81
      May 20, 2022
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      Address: C/O-Kamal Kishore Singh, Nirmal Chaya, Road No 2, Zone 1B

      I have Big Bazaar Profit Club card in which my amount is left but your big bazaar is closed now.

      So please return my card balance amount as possible

      I have tried to send email to your company email [[protected]@bigbazaar.in ] Initially i recevied email to share the details. we request you kindly provide us with your

      * PHOTO OF BBPC CARD
      * & CANCELLED BANK CHEQUE
      * ID PROOF

      But when i shared the details. After that no reply even after several follow-up. Now email id getting fail on this email address. All number are not reachable. so what kind of Fraud is going on. Request you to refund our hard earn Money.
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        R
        Rakesh5344
        from Barh, Bihar
        May 20, 2022
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        I also have Big Bazaar Profit Club card in which my amount is left but your big bazaar is closed now.

        So please return my card balance amount as possible

        I have tried to send email to your company email [protected]@bigbazaar.in but failed always

        Thanking you,
        Rakesh Kumar
        [protected]
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          D
          Divyanshu Vikram Singh
          May 20, 2022
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          Address: Gorakhpur

          AS of Current Date there are no big bazzar outlets available and as known big bazar being sold to reliance. So reliance have newly named those shops as smart bazar.
          earlier it was told to us that our card will work even after big bazzaar gets transferred to reliance but now they are denying us the service
          because of which my profit club card is useless please return me my remaining unsed amount asap.

          Profit club card number : [protected]
          MOBILE number: [protected]
          Contact MOBILE number: [protected], [protected]
          Account name: Niharika Gautam

          Bank account details

          Ifsc code : IDIB000G616
          Account number: [protected]
          Account holder name: niharika gautam
          Amount which need to be returned: 8000 rupees
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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            Y
            Yogeshmishra@123
            from gorakhpur, Uttar Pradesh
            May 19, 2022
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            Address: Gorakhpur, UTTER PRADESH

            I'm Yogesh Mishra from gorakhpur uttarpradesh (273001).. I have a member ship card of big bazaar.card wallet have 7616/-₹. Please help for refund my money back. My mobile number is [protected]
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              D
              dipakmodak
              from Delhi, Delhi
              May 19, 2022
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              Hi, I have availed Big Bazar Profit Club Membership by paying Rs. 10, 000 and Now the future of the same is uncertain.
              Email id and customer care numbers of Big bazar are also bot working.
              We have nowhere to go to recover out invested money.
              Please give me some information about where and when to collect the money invested by me.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                J
                jayesht05
                from mumbai, Maharashtra
                May 18, 2022
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                My profit club card number is[protected]

                I want refund of my balance amount but their official email id - [protected]@bigbazaar is disabled and all the emails are bounced back to me

                Further, their customer care number[protected] is also not reachable
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  G
                  Goyal renu
                  from Panipat, Haryana
                  May 18, 2022
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                  Address: Panipat, Haryana

                  I am a regular customer of big bazaar in Panipat Haryana I have a Profit club membership card of rs 100000. Big bazaar closed its store in Panipat abruptly in the month of April 2022 I want my money in the Profit club card to be refunded to me
                  I have sent emails to their customer care but of no use
                  Kindly do the needful
                  Thanks
                  R Goyal
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    A
                    abhi_king007
                    from Faizabad, Uttar Pradesh
                    May 18, 2022
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                    Address: Faizabad

                    Hello Future Group

                    I am facing the problem of not able to get refund for the profit club card, i have sent multiple emails and even connected with customer care. They have asked for Adhaar Card, BBPC membership card & cancelled cheque which i have already sent them. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. Please help me.

                    Even i visited the newly opened Reliance Smart Bazaar in my town, but they are also clueless in this regard.

                    Please please please help me.
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                      S
                      sudipta@
                      from Kolkata, West Bengal
                      May 17, 2022
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                      I have a Big Bazar Profit Club membership card.I have Rs. 9000/- contained into this card. Now i would like to
                      withdraw this mentioned full amount from my big bazaar profit club member-
                      ship card. I Send mail for my refund purpose. After Sending Mail with all detail they gave me a refference Number. But after gave me refference number untill no reply for their end also amount not to be refunded.i will also provide cancel cheque and voter card.Customer Care No.[protected]
                      not working.i send mail [protected]@futuregroup.in email id. Please help me to recover my amount.(Pranav Kamalia)
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        L
                        Laxman Koranga
                        May 17, 2022
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                        I purchased a koryo led from ezone gip and installed it my village. I also purchased 2years extended warranty.

                        In the month of dec 21 there was a problem in my tv so I registered a complaint on 20 dec 21 ew Complaint number 279946.
                        Koryo complaint numbers [protected]KRLE0002

                        I-got 2-3 calls till now from service centre or customer care the are asking visit done or not even after that not a single engineer called for the complaint.

                        I aggressively need a solution. This is not a joke you are not giving proper services to customers. It’s already 6 months done.
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          S
                          Santosh0904
                          from Thane, Maharashtra
                          May 16, 2022
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                          I have taken the big bazar profit card from Thane Big Bazar for Rs. 10k and I have used this card only twice. As the Big bazar shops has been closed in my area. I tried calling the customer care number but no response from them. I want my money back. Could you please refund it as earliest possible?
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            A
                            Alka12
                            from Mohali, Punjab
                            May 16, 2022
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                            I have a membership card from Chandigarh elente mall big bazar but the store is closed now.I had 8000 in that card.I tried calling customer care and wrote emails too but both are not working.please help me with this
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              S
                              Subas Dash
                              May 16, 2022
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                              I have purchased a card which used only once. Now it is converted to smart bazaar.
                              They don't recognize profit club card.
                              How indecent behaviors by this top companies and how our govt is silent on this. They should publish a procedure help line no and mails.

                              Phone no not working, mails get bounced, no communication at all. This is a clear picture of harassment.

                              Subas
                              [protected]
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                T
                                thakuraj
                                from Chandigarh, Punjab
                                May 16, 2022
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                                Hi,

                                As the Big Bazaar stores have been closed in my area, I requested for refund for my membership [protected] on 10th April, 2022 via email and it was promised over the phone that it will be done in a month's time.
                                However, there is no update and no amount refunded. Also, the support number & email address do not work.
                                Could you please refund it as earliest possible?

                                Thanks,
                                Rajinder Thakur
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                  V
                                  Vkc22
                                  from BHOPAL, Madhya Pradesh
                                  May 16, 2022
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                                  Address: Regd off- Knowledge House, Shyam nagar, off Jogeshwari-Vikhroli link road, Jogeshwari east , mumbai - 400060
                                  Website: [email protected]

                                  I have purchased a BBPC on 21st July 2021 from Big Bazaar outlet at DB Mall Bhopal . Now, with all outlets closed, customer helpline closed, mail bouncing from [protected]@bidbazaar, com ... i feel like cheated and do not understand what to do ?

                                  Kindly refund the amount of my BBP card at the earliest
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    S
                                    Savvysharma69
                                    from Gurugram, Haryana
                                    May 15, 2022
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                                    Address: 319, Sector 51 ,Gurugram

                                    Hi,
                                    I had bought the membership card from Big Bazaar, Mathura branch in November 2021 for 10, 000. I have used it only once since then and rest all balance is still pending. I tried contacting their toll free number and email but no response. Please help me with the refund of my card

                                    Customer Name- Shubham Sharma
                                    Profit club Number- [protected]
                                    Card number: [protected]
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                    May 17, 2022
                                    Updated by Savvysharma69
                                    It has been 2 days and I haven't received any communication from anyone over my issue. Please escalate this.
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                                      N
                                      Naddygla
                                      from Azamgarh, Uttar Pradesh
                                      May 14, 2022
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                                      Address: Reliance smart Bazaar Bannerghatta Royal Meenakshi Mall

                                      I bought multiple products which includes 5 packet of chironji 200 gm each from reliance smart Bazaar Bannerghatta. I opened one packet then found that it's bad, means if ll eat so soon after I'll be in hospital, i complained the concerned department in same Store to exchange it, they simply said no we can't exchange we forced you to buy this is stock clearing sale which cannot be exchanged even purchase now and ask for the same we can't. Can we do something now?
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                        A
                                        Anand Bhatt 1
                                        from Kanpur, Uttar Pradesh
                                        May 14, 2022
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                                        Dear Big Bazaar
                                        What happened to my refund I was informed that refund will be paid in 30 days but I have not yet paid my dues even after completing one month. please pay as soon as possible.

                                        Kindly note your reference number: BB[protected]
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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