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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 29

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A
Avanish169
from Ghaziabad, Uttar Pradesh
May 11, 2022
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I have requested for Big bazaar Profit Clubs membership card cancellation but No response over request number BB[protected]

I am looking for refund.
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    P
    Prabhat911
    from RANCHI, Jharkhand
    May 11, 2022
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    I was regular customer of Big bazar profit club card since 2016-17.
    My last renewal was on 19.12.2021.
    When store get closed then i initiated request to refund balance amount of Rs 11000.
    Whatever paper work required regarding cancel cheque Uid details and pan i submitted but despite all that and sending mail to [protected]@ bigbazzar.com more than five times, they are not listening.
    If anybody listening from company end then please look into.
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    May 19, 2022
    Updated by Prabhat911
    Customer care number[protected] is not working now.
    A pre recorded message on ivr starts.
    But no any fruitful result.
    May 21, 2022
    Updated by Prabhat911
    No any person from company end giving any reply.
    Neither call nor e mail about status.
    Jun 21, 2022
    Updated by Prabhat911
    By mistake it is showing resolved, it's still open
    hi
    did you get your refund ?
    I am facing the same problem
    Prabhat911's [Complaint's author] reply, May 19, 2022
    No .
    No any response even customer care number is not working.
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      S
      skssko
      May 10, 2022
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      Dear Future Retail group,

      I had purchased club card in sept 21 from big bazaar store in prayagraj uttar pradesh .
      Even after knowing that future retail group is in courts and sale to relaince is in progress, your staff befooled us and sold the card .
      As future Retail is a trustworthy group I purchased as I had done earlier .
      Now you have closed all your stores without intimating the buyers of the card of the refund process settlement before you close your stores or that the cards shall be valid with new buyer relaince smart bazaar .
      Now all your mail IDs full quota and mails are getting rejected, stores are closed, customer care numbers not working .
      Please tell us how to get the refund .
      Regards,
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Jul 27, 2022
      Updated by skssko
      No refund or contact has been done from big bazaar end . problem is still not resolved and the worst is that the future retail is doing nothing for it, s loyaly card investors nor they are issuing some future plan to resolve this hroup issue . they are just doing what their lenders like bank of india etc are forcing them to do in NCLT . alos the deaf NCLT is also very much working for the banks only while totaly ignoring the small investors first .
      supreme court of India has clearly said in their judgement of Amrapali group that the small investors or home buyers will be first paid and the lenders will be paid in last . but what NCLT Mumbai is doing shows something fishy between future group and NCLT . NCLT must direct kishore bayani to submit the loyalty card holders dues first .
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        V
        vinolia1977
        May 10, 2022
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        Address: Tirunelveli

        I would like to cancel my profit club card and get the refund from Big Bazaar.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          J
          Jaya Chaturvedi
          from Kolkata, West Bengal
          May 10, 2022
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          Address: Salt lake Big bazaar Kolkata

          Dear Sir,
          Even i am facing the problem of not able to get refund for the profit club card which I purchased for Rs.10, 000. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. This is my hard earned money. Please help me.
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          It is almost 10 days, I have not received any call from any one.
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            S
            ShivakumarKL
            May 9, 2022
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            Address: #21/A, Vijayashreepura, Mysore 570006

            Sir,

            My self is Shiva kumar K L, Residence in Mysore. Based on your customer representative recommendation myself and my spouse have purchased “Big Bazaar Profit Club Membership card” in the month of Dec-2021 & jan-2022 by paying Rs. 20, 000 (2 Cards each value of 10, 000).
            Now the Big Bazaar out let is not functioning and we could not able to purchase any item as per your policy.

            The Big Bazaar Profit Club Membership card details are as mentioned below
            1. Profit Club No. –[protected] in the Name of Shivakumar K L – Mobile number – [protected].
            2. Profit Club No. –[protected] in the Name of Padma S N – Mobile number – [protected]

            Requested to refund my amount at the earliest to the below account
            Bank – ICICI Bank
            Bank Address – Ramavilas Road, Mysore
            Account number –[protected]
            Account Holder Name – SHIVA KUMAR K L
            RTGS/NEFT/IFS Code – ICIC0006255

            Once again requested to refund the amount and conform the details of refunded amount at the earliest
            Please help me in getting my amount back..

            Regards,
            Shivakumar.K.L
            +1 photos
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
            May 24, 2022
            Updated by ShivakumarKL
            Sir,
            i have not received any response to my quire... requested to respond a i am in need of many urgently...

            Regards,
            Shivakumar.K.L
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              R
              Rahul050896
              May 9, 2022
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              Address: Mahesh
              Website: [email protected]

              I have taken membership card of big bazar name big bazar profit club card in February 2022 in which I was getting 12000 card balance after paying 10000 but the condition is that one can use 1000 per month which is being credited in the card but the problem arises when the big bazar is suddenly closed all its store in India and they even stopped providing customers support via call and mail I am in very big trouble right now what to do I am not getting please help me .
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                M
                meecaj
                from Pune, Maharashtra
                May 9, 2022
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                I purchased the Profit Club membership in June-July 2021 of Rs. 10, 000. I did use Rs. 4000 of the membership but now Big Bazaar has vanished after the detail with Reliance.

                I had raised a request to refund my amount of Rs. 6000 with reference number: ​BB[protected] but now reliance email address [protected]@bigbazaar.com is rejecting emails and their contact numbers are no more valid.

                Please help me in getting my money.
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                Aug 09, 2022
                Updated by meecaj
                There is no progress on the complaint. Its been 3 months
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                  A
                  Amit Singh Rajpoot
                  May 9, 2022
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                  Dear sir,
                  I have mailed to [protected]@bigbazaar.com on 24th April, from [protected]@gmail.com mail id about to cancel my profit club membership card and refund my deposit amount leftover to my bank account. I have attached all basic details required y you.
                  Kindly revert me with appropriate solution.

                  Thanks & regards
                  +1 photos
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                    B
                    bunty1983
                    May 8, 2022
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                    Address: Big Bazaar - Share with us Knowledge House, Shyam Nagar, Jogeshwari East, Mumbai - 400060

                    Dear Sir,
                    I am customer of big bazar since last few years and holder of profit club card no:- [protected] & [protected].
                    I am not able to use my profit club card as big bazar store was closed at Chandrapur due to big bazaar merger with reliance.
                    Hence i requested him to refund my money. When i visit store ( Big bazar chandrapur- Maharastra ) .They said to email at "[protected]@bigbazaar.com" regarding refund of money and assure refund will be process within 3 to 4 days .Hence on Dt 22.04.2022 i made request email to them . But till date no reply received from them Now email is also get automatically rejected.
                    No staff is now available at store to help .Plz help me.

                    Thanks and regards,
                    Jitendra Patil
                    My contact no :- [protected], [protected].
                    +7 photos
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                      S
                      Sridher Kadhirvelu
                      May 8, 2022
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                      Address: Bangalore

                      I have my 9K money stuck in the card. I sent mails/called. They responded 2 months back they will refund. I either didnt get refund or call back. Now I tried to call the customer care and its not working. I am getting failure email delivery which clearly shows they shutdown email and customer care also.
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        R
                        R R Ranjan
                        May 8, 2022
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                        Address: India

                        I have taken membership card of big bazar name big bazar profit club card in December 2021 in which I was getting 12000 card balance after paying 10000 but the condition is that one can use 1000 per month which is being credited in the card but the problem arises when the big bazar is suddenly closed all its store in India and they even stopped providing customers support via call and mail I am in very big trouble right now what to do I am not getting please help me .
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          A
                          adagoyal
                          from Ajmer, Rajasthan
                          May 7, 2022
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                          He issue that big bazar has been closed and I am not able to shop against my card limit.. Nor even any updates received to refund my balance. They have been sold their business not customer advances / payments. they must be repaid their customer payment.
                          Please respond and help to refund their valuable customer's hard earn money.
                          Big bazar should not run away with customer money.

                          My card no. [protected] have approx Rs. 7200/-
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                          May 07, 2022
                          Updated by adagoyal
                          My Contact No. is [protected]; UPI payment also can be made to this number.
                          May 07, 2022
                          Updated by adagoyal
                          Also want to add, they have been closed their toll free numbers and no response from e-maild id.
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                            K
                            KK9
                            from Rajkot, Gujarat
                            May 7, 2022
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                            There is no reply from Big Bazaar for profit club member card, Advance which are paid by many customer will not be refunded by future group think so as they have stopped toll free number and customer care email address so that they don't have to reply.
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              V
                              vipdalvi
                              from mumbai, Maharashtra
                              May 6, 2022
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                              Address: ROOM NO 44/ 1st FLOOR ABHANG BUILDING, PAREL VILLAGE MUMBAI 12
                              Website: futuregroup

                              Big profit club card refund

                              wait from 6th april to get back

                              all contacts are not working

                              what should i do now
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                B
                                balajimohan
                                May 6, 2022
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                                We have received the e-voucher from my company which is valid until[protected], but they denied to accept when I went to redeem the voucher.

                                The store executives told me that big bazaar had been sold to reliance and they refused to take my e-voucher, I didn't aware about the sold one, but I have more than 6 months validity time. Please help me to sort out my problem!
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                  S
                                  sk9093
                                  from raipur, Uttarakhand
                                  May 6, 2022
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                                  Address: Big Bazaar City Center mall Pandri Raipur Chhattisgarh.

                                  Dear sir/Madam,
                                  my name is Sourav Agrawal I have purchased big bazaar membership of the amount 10000 rupees. but now
                                  I am unable to redeem my big bazaar profit club membership card. due to all shops of the big bazaar being found OFF everywhere. I am also trying to contact Bigbazar customer care by phone call but the contact number ([protected]) ([protected])([protected]) showing does not exist. so kindly help to sort out this issue.
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    T
                                    tinchukanpur
                                    May 6, 2022
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                                    Address: City centre devendra nagar raipur chhattisgarh

                                    I have deposited my 2 profit club cards in original, along with my aadhar card copy, and cancelled cheque leaf at, customer desk big bazar city centre, devendra nagar Raipur, for claiming refund related to, my 2 big bazar profit club cards, dated 14/04/22.
                                    But till now 25 days have passed, i haven't got my refund.
                                    My two contact nos are [protected] and [protected], linked to above 2 profit club cards.
                                    Please refund the amount of big bazar profit club card, to me at earliest, so that Iam not mentally harassed further.

                                    Yours faithfully
                                    Gaurav tripathi
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      nkhatri84
                                      from Rohtak, Haryana
                                      May 5, 2022
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                                      Dear Sir,

                                      I have taken profit club card of 10000 rs from big bazaar. However i did not utilise and asked for refund. However they asked for aadhar card and cancelled cheque. However even after submitting they have not replied back n neither their no[protected] is functional.

                                      U are requested to refund my amount at the earliest.

                                      [protected]@gmail.com
                                      [protected]
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                                        K
                                        Kanharshilpy
                                        from New Delhi, Delhi
                                        May 5, 2022
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                                        Address: Block No A1 - House No 101, The Shri Ganesh Society

                                        I have a membership card of BB - now the outlet is closed i have 9000 amount there which i paid and i have shared many mails no response from there
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