Big Bazaar / FutureBazaar / Future Retail / HomeTown
Future Group
Customer satisfaction rating: 57%
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

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Address
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India - 400083

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
430
down
176


Mobile:
Mobile:
up
46
down
34

Fax:
Fax:
+91 80 2657 7530  
+91 124 464 1001  
+91 79 3041 3737  
+91 22 6708 9501  
+91 33 3091 7502  

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Customer satisfaction rating
57%
Complaints
3056
Pending
60
Resolved
1602
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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I ordered on 19th may 2021.. my order was cancelled and money deducted from account and till now they didn't refund my...
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Dear Sir/Ma'am,

I want to raise my complain about my order which I placed on 23rd May 2021. Order was supposed...
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I have placed an order with Big Bazaar (Jadavpur, Kolkata) online. The order Number is[protected] dtd. 23/05/2021. The amount prepaid is around Rs. 5000/=. Even after 5 days the order has not been delivered. I am unable to get through their phone numbers. E-Mails sent to them remain unreplied.

Ms. Subha Das Mollick
Golf Green
Kolkata
May 28, 2021

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    Hi
    I have placed an order on 25th May 2021 and received it on 26th May, order no[protected].
    I have been consistently...
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    Hi
    I have made purchases on 25th May 2021 and got the delivery on 26th May. However due to the quality issue I would...
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    I had ordered some products on 15/05/2021 and they assured
    me to deliver them in the next day. However, I have not...
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    I ordered online and i already paid online. I didn't receive a single product but they marked it as delivered. Total cheating. Order no. - eight zero three four six four one seven six.
    May 27, 2021

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      I am very tensed after reading reviews and being told that big bazar is not refunding amount... I am middle class boy and rs 1500 really matters to me... kindly look into my matter and try to resolve it as soon as possible... I will be thankful to you always
      May 26, 2021

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      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Refund still not initiated
      Please help me still i haven't got refund it's nearly 15 days
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        Dear Sir,
        On May 24th, I made an order to Big Bazar, Atlantis Multiplex, Prayagraj. The amount has been deducted from...
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        I had made a payment of 634 rupees on may 24th, 2021.The money got deducted from my account through Google pay but big bazaar app showed that the payment is not reflected and hence the order did not get placed.
        I tried for a refund but there was no provision to raise the request.Kindly do the refund as soon as possible
        May 24, 2021

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          Ref: Order ID :[protected] dated 04.05.2021.

          With reference to the above, Refund against one ITEM which was not available with big BAZAAR FOR WHICH I HAD PAID FULL AMOUNT WHILE ORDERING IS STILL PENDING FROM 04TH MAY, 2021.
          May 24, 2021

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            I made online order and added money in future pay. Money got deducted from my account and added to future retail limited but...
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            I hv ordered at BigBazaar online on 28 April 2021 for Rs 1514.80. There was an offer of Rs. 200 cash back on orders of Rs.1500...
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            Order[protected] was placed with Big Bazaar on 21-May. They send some rotten mangoes. I emailed them for refund, but no reply on email from them. Also, the toll free number of Big Bazaar is not working.
            May 23, 2021

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              I ordered a product from mycentral.in on 9th May amounting rs. 1519 and cancelled the same on 10th May. Still now I have not...
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              Order id :[protected]

              I ordered on 19th May. After order placed they auto cancel my order and they didn't start...
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              Dear Sir/Madam,

              I loaded Rs.749/- on 20/05/2017 on my Future pay Wallet and my SBI Bank Savings A/c was deducted...
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              I had purchased Saffola Gold 5 Litres oil with offer of 1 litre Saffola Gold oil Free on 21 Apr 2021 vide Invoice No. [protected]...
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