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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 30

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V
vinetapandey004
May 4, 2022
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Address: noida

Hi,
This is to inform you that I took the membership and deposited Rs. 10, 000 in Bigbazzar profit club account in oct, 2021

My profit club membership/card number is
Card Number : [protected].

As per the message received on 04.01.2022 my available balance was Rs. 9000

For the last 2 months I am unable to reach any representative of future group as all the near by Bigbazzar...
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    S
    Sgcw
    May 4, 2022
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    I have sent three reminders to [protected]@bigbazaar.com regarding the refund of bbpf club money ( 6k). I have sent all the details to them and what ever documents were needed. Called customer care also but in vain. Now no one picks the call also.
    I want my money back ASAP.
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      D
      Dhiresh Pandey
      from Greater Noida, Uttar Pradesh
      May 4, 2022
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      Address: Big Bazaar,Future Retail Office,3rd Flr, Plot No. 82, Sector 32,Near NIIT Corp. Office, Gurgaon,Haryana - 122 001

      Hi,
      This is to inform you that I took the membership and deposited Rs. 10, 000 in Bigbazzar profit club account in July, 2021

      My profit club membership/card number is
      Card Number : [protected].

      As per the message received on 04.01.2022 my available balance was Rs. 10048.78/-

      For the last 2 months I am unable to reach any representative of future group as all the near by Bigbazzar stores are closed.

      Therefore, kindly look into the matter and help me out to get my money back.

      Regards,
      Dhiresh Pandey
      +1 photos
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        C
        CLASSIC COMPUTERS
        May 4, 2022
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        Address: B-18, SECTOR NO 4 HIRAN MAGRI UDAIPUR-313002

        Bigbazar profit club member name : rajeev mehta
        big bazar profit club card no. [protected]
        amount : 10000
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          Hi Team,

          Kindly, help me to get refund of my hard earned money from Bigbazaar. More than 30k stuck with them in fbb profit club card. I own 4 cards from fbb bigbazzar.
          I have been calling their customer care from february 28, 2022. They were saying wait for 7 days and then started to say 15 days on subsequent calls. Then eventually store was closed and take over started by RIL to fraud both customers and bankers.br...
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          Sailajapattnayak
          from Bhubaneswar, Odisha
          May 3, 2022
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          Address: Old Town Bhubaneswar

          How can I get my card redeemed and I can't do that now.. You have closed your shops and how can I get back the money
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            A
            anils210912
            from Kanpur, Uttar Pradesh
            May 3, 2022
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            Address: single storey, barra , kanpur

            I had taken big bazaar membership card in dec.2021 as deposited 10000 rs which validity for one years but now big bazaar is closed and there is no response by them neither mail nor customer care nos. so i want to return that card and refund my amount.
            please help.

            regards,
            Soni singh
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              G
              goyal3007
              from Ludhiana, Punjab
              May 3, 2022
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              Address: Ludhiana

              I have bought bbpc card in december, 2021 and now since the big bazaar is closed, i have written many emails to big bazaar and future group and sent my documents for the refund of my money.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                A
                amit2489
                May 3, 2022
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                Sir

                I have purchased profit club card it has a balance of Rs 9000 and it's expiry in 02/2023.My queries are
                1) their store closed so this card will be used in future or not and where it will used.
                2)Their customer care and even they don't reply on mail.So can I get refund and for that where to contact.
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  M
                  Manas@03
                  from Yamuna nagar, Haryana
                  May 2, 2022
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                  Address: 578 model colony yamuna nahar

                  Big bazaar profit club is not refunding a amount
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    S
                    Sunny 2020
                    from Chandigarh, Punjab
                    May 2, 2022
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                    Your kind attention is brought on following issues:

                    1. I am a profit club member and I have deposited Rs 10000 as per your offer for Rs12000 in it which is not used till date. It is thus requested to you to kindly refund the amount.

                    2. I had this offer of yours of FBB 1500 pe 1500 cashback. This cashback was supposed to be given in Rs 300 for 5months. But in the first month itself your store was closed.

                    3. My online wallet had approx Rs 500 and taking my family members account in consideration it is more than Rs 2000.

                    Kindly let me know how the amount will be refunded to me.
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                      N
                      Narendragupta999
                      from Noida, Uttar Pradesh
                      May 2, 2022
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                      Address: Big bazaar, logix mall, noida

                      Hi
                      I am narendra from noida. Big bazaar closed in noida near my location so i requested to refund my big bazaar profit club card amount. But still refund amount not recd. After a month of cancellation request.

                      Regard
                      Narendra
                      Reg. Mobile no. [protected]
                      Card no. [protected]
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                        P
                        priscilladmello
                        from Buxar, Bihar
                        May 2, 2022
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                        Address: Big Bazaar Mulund R Mall

                        I was asked to take a Profit Club Card in February'22 in spite of their knowing that Big Bazaar is going to close down.

                        Is this not a fraud case. Now I have put the required documents asking for a refund. They have not yet processed any refund case in spite of clear understanding that the amount will come in my account within a month.

                        Seeing your help asking them to expedite the refund claims of members who have taken profit club card and submitted the documents seeking refund.

                        Kindly help.
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          H
                          Hemantjoshi748
                          from Haldwani, Uttarakhand
                          May 2, 2022
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                          Address: Haldwani

                          I was offered a scheme bh big bazaar (future retail) just before they packed their bags and left.
                          I paid 10000 rs for their profit club card and all my money is now gone. All the funds are held hostage.
                          Neither the customer support or the customer service mail id is working.
                          This could be India’s biggest scam
                          I need answers but I don’t know where to go, last place i would want to go is the court.

                          My mail id- [protected]@gmail.com
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                            V
                            VARINDER ANAND
                            May 1, 2022
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                            I have purchased Profit Club Membership Card from Big Bazaar zirakpur, Punjab in month of October-2021 paying Rs 10, 000/- through my credit card. Till January I purchased goods amounting to approx Rs 2000 only. In the month of March I come to know that Big Bazaar has been closed its operation and has been take over by Reliance Smart Bazaar.
                            Therefore after contacting customer care I have mailed all required documents in the month of March 3022 for getting back my refund amount but in vain.
                            I further tried to contact Big Bazaar Customer Care No but now it has been locked as well as customer care mail id also has been locked by Big Bazaar Management.
                            It seems that our hard earned money has been duped by Big Bazaar Profit Club. I hope this complaint get resolved and pay my balance immediately

                            Varinder pal singh
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                            May 01, 2022
                            Updated by VARINDER ANAND
                            Still not resolved
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                              R
                              Ravitriv
                              Apr 30, 2022
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                              I am facing the problem of not able to get refund for the profit club card, i have sent multiple emails and even connected with customer care. They have asked for my Pan card & cancelled cheque which i have already shared with them. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. Please help me.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                mukesh201078
                                from Chandigarh, Punjab
                                Apr 30, 2022
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                                Address: elante mall chandigarh

                                Dear sir
                                please refund my profit club cad my card no is[protected] my balance is rs 9000 so please refund money as soon as possible
                                thanks
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                                  P
                                  pmisradr
                                  from Jaipur, Rajasthan
                                  Apr 30, 2022
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                                  My fd has been matured on 24 april but amount has not been credited to my account
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                                    A
                                    Anandhan Subramanian
                                    Apr 30, 2022
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                                    Address: No: 28, Dhayanada Street, Indira Nagar, Mudhaliyarpet

                                    Team,

                                    I have raised a request for the refund of my Big Bazaar Profit Club Card on APR-09 -2022, it is been almost a month, no resolution provided so far. Could you please look into and help me in this regard.

                                    Much Appreciated!!

                                    Ticket Reference no: BB[protected]
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                                      P
                                      Pema Yudon
                                      Apr 30, 2022
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                                      Address: New Delhi

                                      Sir, I have cancelled my big bazaar profit club card. So kindly refund my balance as soon as possible.
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