Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
Complaints 3869
Resolved
1795
Unresolved
2074
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jaya Chaturvedi
from Kolkata, West Bengal
May 10, 2022
Report
Copy

Address: Salt lake Big bazaar Kolkata

Dear Sir,
Even i am facing the problem of not able to get refund for the profit club card which I purchased for Rs.10, 000. Now, there customer care number[protected] is not working and emails are failing for [protected]@bigbazaar.com. This is my hard earned money. Please help me.
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
It is almost 10 days, I have not received any call from any one.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    ShivakumarKL
    May 9, 2022
    Report
    Copy

    Address: #21/A, Vijayashreepura, Mysore 570006

    Sir,

    My self is Shiva kumar K L, Residence in Mysore. Based on your customer representative recommendation myself and my spouse have purchased “Big Bazaar Profit Club Membership card” in the month of Dec-2021 & jan-2022 by paying Rs. 20, 000 (2 Cards each value of 10, 000).
    Now the Big Bazaar out let is not functioning and we could not able to purchase any item as per your policy.

    The Big Bazaar Profit Club Membership card details are as mentioned below
    1. Profit Club No. –[protected] in the Name of Shivakumar K L – Mobile number – [protected].
    2. Profit Club No. –[protected] in the Name of Padma S N – Mobile number – [protected]

    Requested to refund my amount at the earliest to the below account
    Bank – ICICI Bank
    Bank Address – Ramavilas Road, Mysore
    Account number –[protected]
    Account Holder Name – SHIVA KUMAR K L
    RTGS/NEFT/IFS Code – ICIC0006255

    Once again requested to refund the amount and conform the details of refunded amount at the earliest
    Please help me in getting my amount back..

    Regards,
    Shivakumar.K.L
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    May 24, 2022
    Updated by ShivakumarKL
    Sir,
    i have not received any response to my quire... requested to respond a i am in need of many urgently...

    Regards,
    Shivakumar.K.L
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rahul050896
      May 9, 2022
      Report
      Copy

      Address: Mahesh
      Website: [email protected]

      I have taken membership card of big bazar name big bazar profit club card in February 2022 in which I was getting 12000 card balance after paying 10000 but the condition is that one can use 1000 per month which is being credited in the card but the problem arises when the big bazar is suddenly closed all its store in India and they even stopped providing customers support via call and mail I am in very big trouble right now what to do I am not getting please help me .
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        meecaj
        from Pune, Maharashtra
        May 9, 2022
        Report
        Copy

        I purchased the Profit Club membership in June-July 2021 of Rs. 10, 000. I did use Rs. 4000 of the membership but now Big Bazaar has vanished after the detail with Reliance.

        I had raised a request to refund my amount of Rs. 6000 with reference number: ​BB[protected] but now reliance email address [protected]@bigbazaar.com is rejecting emails and their contact numbers are no more valid.

        Please help me in getting my money.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Aug 09, 2022
        Updated by meecaj
        There is no progress on the complaint. Its been 3 months
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amit Singh Rajpoot
          May 9, 2022
          Report
          Copy

          Dear sir,
          I have mailed to [protected]@bigbazaar.com on 24th April, from [protected]@gmail.com mail id about to cancel my profit club membership card and refund my deposit amount leftover to my bank account. I have attached all basic details required y you.
          Kindly revert me with appropriate solution.

          Thanks & regards
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bunty1983
            May 8, 2022
            Report
            Copy

            Address: Big Bazaar - Share with us Knowledge House, Shyam Nagar, Jogeshwari East, Mumbai - 400060

            Dear Sir,
            I am customer of big bazar since last few years and holder of profit club card no:- [protected] & [protected].
            I am not able to use my profit club card as big bazar store was closed at Chandrapur due to big bazaar merger with reliance.
            Hence i requested him to refund my money. When i visit store ( Big bazar chandrapur- Maharastra ) .They said to email at "[protected]@bigbazaar.com" regarding refund of money and assure refund will be process within 3 to 4 days .Hence on Dt 22.04.2022 i made request email to them . But till date no reply received from them Now email is also get automatically rejected.
            No staff is now available at store to help .Plz help me.

            Thanks and regards,
            Jitendra Patil
            My contact no :- [protected], [protected].
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sridher Kadhirvelu
              May 8, 2022
              Report
              Copy

              Address: Bangalore

              I have my 9K money stuck in the card. I sent mails/called. They responded 2 months back they will refund. I either didnt get refund or call back. Now I tried to call the customer care and its not working. I am getting failure email delivery which clearly shows they shutdown email and customer care also.
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                R R Ranjan
                May 8, 2022
                Report
                Copy

                Address: India

                I have taken membership card of big bazar name big bazar profit club card in December 2021 in which I was getting 12000 card balance after paying 10000 but the condition is that one can use 1000 per month which is being credited in the card but the problem arises when the big bazar is suddenly closed all its store in India and they even stopped providing customers support via call and mail I am in very big trouble right now what to do I am not getting please help me .
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  adagoyal
                  from Ajmer, Rajasthan
                  May 7, 2022
                  Report
                  Copy

                  He issue that big bazar has been closed and I am not able to shop against my card limit.. Nor even any updates received to refund my balance. They have been sold their business not customer advances / payments. they must be repaid their customer payment.
                  Please respond and help to refund their valuable customer's hard earn money.
                  Big bazar should not run away with customer money.

                  My card no. [protected] have approx Rs. 7200/-
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  May 07, 2022
                  Updated by adagoyal
                  My Contact No. is [protected]; UPI payment also can be made to this number.
                  May 07, 2022
                  Updated by adagoyal
                  Also want to add, they have been closed their toll free numbers and no response from e-maild id.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    KK9
                    from Rajkot, Gujarat
                    May 7, 2022
                    Report
                    Copy

                    There is no reply from Big Bazaar for profit club member card, Advance which are paid by many customer will not be refunded by future group think so as they have stopped toll free number and customer care email address so that they don't have to reply.
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vipdalvi
                      from mumbai, Maharashtra
                      May 6, 2022
                      Report
                      Copy

                      Address: ROOM NO 44/ 1st FLOOR ABHANG BUILDING, PAREL VILLAGE MUMBAI 12
                      Website: futuregroup

                      Big profit club card refund

                      wait from 6th april to get back

                      all contacts are not working

                      what should i do now
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        balajimohan
                        May 6, 2022
                        Report
                        Copy

                        We have received the e-voucher from my company which is valid until[protected], but they denied to accept when I went to redeem the voucher.

                        The store executives told me that big bazaar had been sold to reliance and they refused to take my e-voucher, I didn't aware about the sold one, but I have more than 6 months validity time. Please help me to sort out my problem!
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sk9093
                          from raipur, Uttarakhand
                          May 6, 2022
                          Report
                          Copy

                          Address: Big Bazaar City Center mall Pandri Raipur Chhattisgarh.

                          Dear sir/Madam,
                          my name is Sourav Agrawal I have purchased big bazaar membership of the amount 10000 rupees. but now
                          I am unable to redeem my big bazaar profit club membership card. due to all shops of the big bazaar being found OFF everywhere. I am also trying to contact Bigbazar customer care by phone call but the contact number ([protected]) ([protected])([protected]) showing does not exist. so kindly help to sort out this issue.
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            tinchukanpur
                            May 6, 2022
                            Report
                            Copy

                            Address: City centre devendra nagar raipur chhattisgarh

                            I have deposited my 2 profit club cards in original, along with my aadhar card copy, and cancelled cheque leaf at, customer desk big bazar city centre, devendra nagar Raipur, for claiming refund related to, my 2 big bazar profit club cards, dated 14/04/22.
                            But till now 25 days have passed, i haven't got my refund.
                            My two contact nos are [protected] and [protected], linked to above 2 profit club cards.
                            Please refund the amount of big bazar profit club card, to me at earliest, so that Iam not mentally harassed further.

                            Yours faithfully
                            Gaurav tripathi
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nkhatri84
                              from Rohtak, Haryana
                              May 5, 2022
                              Report
                              Copy

                              Dear Sir,

                              I have taken profit club card of 10000 rs from big bazaar. However i did not utilise and asked for refund. However they asked for aadhar card and cancelled cheque. However even after submitting they have not replied back n neither their no[protected] is functional.

                              U are requested to refund my amount at the earliest.

                              [protected]@gmail.com
                              [protected]
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kanharshilpy
                                from New Delhi, Delhi
                                May 5, 2022
                                Report
                                Copy

                                Address: Block No A1 - House No 101, The Shri Ganesh Society

                                I have a membership card of BB - now the outlet is closed i have 9000 amount there which i paid and i have shared many mails no response from there
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vinetapandey004
                                  May 4, 2022
                                  Report
                                  Copy

                                  Address: noida

                                  Hi,
                                  This is to inform you that I took the membership and deposited Rs. 10, 000 in Bigbazzar profit club account in oct, 2021

                                  My profit club membership/card number is
                                  Card Number : [protected].

                                  As per the message received on 04.01.2022 my available balance was Rs. 9000

                                  For the last 2 months I am unable to reach any representative of future group as all the near by Bigbazzar...
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sgcw
                                    May 4, 2022
                                    Report
                                    Copy

                                    I have sent three reminders to [protected]@bigbazaar.com regarding the refund of bbpf club money ( 6k). I have sent all the details to them and what ever documents were needed. Called customer care also but in vain. Now no one picks the call also.
                                    I want my money back ASAP.
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhiresh Pandey
                                      from Greater Noida, Uttar Pradesh
                                      May 4, 2022
                                      Report
                                      Copy

                                      Address: Big Bazaar,Future Retail Office,3rd Flr, Plot No. 82, Sector 32,Near NIIT Corp. Office, Gurgaon,Haryana - 122 001

                                      Hi,
                                      This is to inform you that I took the membership and deposited Rs. 10, 000 in Bigbazzar profit club account in July, 2021

                                      My profit club membership/card number is
                                      Card Number : [protected].

                                      As per the message received on 04.01.2022 my available balance was Rs. 10048.78/-

                                      For the last 2 months I am unable to reach any representative of future group as all the near by Bigbazzar stores are closed.

                                      Therefore, kindly look into the matter and help me out to get my money back.

                                      Regards,
                                      Dhiresh Pandey
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        CLASSIC COMPUTERS
                                        May 4, 2022
                                        Report
                                        Copy

                                        Address: B-18, SECTOR NO 4 HIRAN MAGRI UDAIPUR-313002

                                        Bigbazar profit club member name : rajeev mehta
                                        big bazar profit club card no. [protected]
                                        amount : 10000
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit