Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Big Bazar of Future Retail Group has closed its stores in Pune and other parts of the country without intimating its registered customers to whom the company owes money related to it's Profit Club card.

Registered customers like me have deposited advance amount with the Future Retail Limited to become members of its Profit Club card.

Via this Profit Club card, we were entitled for purchasing in the Big Bazar store 10 percent more than the amount deposited against the card. For registration and getting the Profit Cards, we deposited Rs 10 thousands in advance with the Future Retail Limited (Big Bazar).

Now all the city stores are closed and Big Bazaar customer care is not updating me for my application for membership cancellation and refund of my money.

Below are the my card details:

Profit Club No: [protected]

Big Bazaar branch from where I purchased Profit Club card : Xion mall, ground Floor, Survey No.117, Hinjewadi Rd, behind DMart, Hinjawadi, Pune, Maharashtra 411057

Sir. More profit club card ke 9000 rupay refund nahi ker rahe hai mail bheje 1 mahina hone ko hai my profit club card no.[protected] hai
My Name is himanshu awasthy

Big Bazaar offered some schemes namely profit club cards for which on purchasing of rupees 10000rs and 5000rs we could make purchases of 12000rs and 6000rs respectively
After the deal of future retail and Reliance and selling of Big Bazaar and future retail to Reliance our hard earned money is stuck in the company as we are not able to buy our products due to closure of each and every store of Big Bazaar

During Covid Pandemic and society lockdown On March our egift card was expired . as checked with Firms .. The state that the date written is the final one no excuse ..

Humble request if they can allow us to use the Egift .. only 2 week prior expire

My bbpc refund has not been initiated
Call[protected]

PROFIT CLUB CARD NO [protected] HOTLISTED DATED[protected]AMOUNT INVOLVED AROUND RS 7000/- BUT TILL NOW NO REFUND RECEIVED YET

MAIL RECIEVED BY COMPANY

Acknowledgement FGROUP
Sun, Mar 13, 3:25 PM
to me

Namaste!

Please note your request with ref.no.  BB[protected]  dated  [protected]:24  has been registered for further action at our end and we will get back to you within 48 hrs

Customer Service Team

Tollfree No.: [protected]

Email: [protected]@bigbazaar.com

Yesterday night a street dog biting 5children and 1 old man. So please rescue us from this dog. My area People are shivering to do our regular work.

I am Soumya Biswas.I buy a profit club card in 24.01.22.And I cancel my card to your Espalande branch in 26.03.2022.I also Submit my cancelled cheque and Identity proof photocopy for money refund.I have 10000 rupees balance in my card.please refund quickly 8000 rupees to my account.reference no is
CRM-BB[protected]

Hi this is Sarika singh...want to raise a complaint against big bazaar for cheating me by forcefully sailing me profit card but he wont let me know about the current status of big bazaar.that salesman's contact number is [protected] . before 2-3 hours i have checked my future pay app...it shows 10000 /- rs in my wallet but just now its showa 0/- amount. I have all payments slip of 10100/- rs .and the card of big bazaar.please do something for me.

Hi Team,
I have been dealing with aLL - the plus size store, that is registered with Future Group. Its been close to 1 month that I initiated the return of the order that I placed from their brand. After several follow ups, the order was picked up 8-9 days ago but the team is not sharing any updates on the receipt or refund of my money. I need urgent assistance in this matter.

I was given a voucher of 1500 + 1500 for shopping of 3000 in big bazar nashik road branch. And I was told that i could use it from the next month. But all the outlets of big bazar got closed in nashik from the very next month. I got those vouchers as 300 each for every month till july 2022. Now I cannot use those vouchers in future pay. Where to use it? It's really really a big fraud that you people are playing.

On 18 tha July 2021 I purchased a SPLIT AC1.5 ton of koryo company from big bazar jammu square city mall the sale person name was Pawan, the order when delivered to my place didn’t provide me with the bill of the product now I can’t avail my warranty for the product as I dnt have the bill of the product, I am sharing you the payment info so you can easily track the bill and can give the bill for respective product, my mailing address is [protected]@gmail.com and contact no is [protected] . Please resolve this matter asap

Sir,

I have enrolled to Big bazaar profit club card [protected] on 23.02.2022 by paying ₹10100/- and utilised ₹1000 on same day. Few days later the Big bazaar store 2509, Gulbarga is closed. Due to this I am unable to make any transaction from the profit club card.

I request you to please close the card and return my balance amount as early as possible.

Sanjay Kumar,
[protected]

Big bazaar has given a profit club card of taken rs 10000.remaining balance rs 6285 but now stores has closed due to taken RELIANCE .What happened to my amount.who is responsible for my balance amount.plz sir refund my amount.
Bhanu prakash
[protected]

Hi Team,

I did the shopping for Rs. 1500 from Big Bazaar Mall, Hajipur, Bihar

At that time, as per offer, I am supposed to get Rs. Three hundred Future Pay wallet credit for 5 months. But I didn't get that credit.

Hence, I got cheated under this offer.

Please check and refund my Rs. 1500 as Big Bazaar is no longer in existence.

Thanks
VIVEK CHANDRA MISHRA
[protected], [protected]

I have a credit note which is expiring on 21.03.2022. As bigbazar is closed I can't redeem the same. Please help

By there carelessness double payment was done for the purcase of items and it's been a month a haven't received my refund

Dear Sir,
I am in follow up with you since long time and make contact to Paytm as advised by you, Paytm denied to such offer given to big bazaar, but I seen offer (I have picture) into your store and same explained by your representative. Now tell me what I should do in this situation. I purchased product from big bazaar not from road side shop. Now I have doubt into big bazaar honesty on the offer display. So please consider cash back this time otherwise I have to go legally with you people because I frustrated now as I visited personally big bazaar to redeem the offer means I tried to not to took this case into public platform as it is matter of very amount.but now you keep on saying as offer from Paytm only so contact to Paytm here my question is why big bazaar not supporting customers inspite of saying only. How many times you have confirmed from Paytm about cash back.
I am very clear here this offer pasted in big bazaar so it sole responsibility of big bazaar to to avail this offer either from Paytm or from Paytm but customer should not suffer in between.
If you can to resolve it let me know your customer grievience redressal mechanism.

I purchased Profit Club membership by paying Rs. 10, 000 in December 2021 which, I was told I could use Rs. 1000 per month for the next 12 months, Rs. 12, 000 in total. I have only used it twice so far.

The BigBazaar website now shows there are no delivery slots available whenever I try to order groceries. I have been trying to reach the customer service on [protected]@bigbazaar.com. Initially they said the stores are closed for 7 days for "stock reconciliation" but there's been no response after that.

I want to be able to use my Profit Club balance. I have paid in advance for the service, so if they cannot provide the service, they should refund me my money as soon as possible.

Hi I am having Big bazaar Profit club 2 cards and since 15 days Big bazzar is closed in Bangalore. How to claim amount. Pls let me know.