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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 33

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S
Selviras
Mar 14, 2022
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I have not received my refund

Address:Big bazaar, Haldwani, durga city centre, bhotia parao, distt -nainital, 263141,haldwani, Uttarakhand

By there carelessness double payment was done for the purcase of items and it's been a month a haven't received my refund...
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V
vedansh Ag
Mar 14, 2022
Mar 25, 2022
This thread was updated on Mar 25, 2022
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Request for Cash Back against Purchase wide invoice No. 4711027000080040 Dt. 23.01.2022

Dear Sir,
I am in follow up with you since long time and make contact to Paytm as advised by you, Paytm denied to such offer given to big bazaar, but I seen offer (I have picture) into your store and same explained by your representative. Now tell me what I should do in this situation. I purchased product from big bazaar not from road side shop. Now I have doubt into big bazaar honesty on the offer display. So please consider cash...
+1 photos
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G
gharatmanish
from Kalyan, Maharashtra
Mar 14, 2022
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Stores shut, not able to utilise my Profit Club balance

Address:Metro Junction Mall, Kalyan, Maharashtra

I purchased Profit Club membership by paying Rs. 10, 000 in December 2021 which, I was told I could use Rs. 1000 per month for the next 12 months, Rs. 12, 000 in total. I have only used it twice so far.

The BigBazaar website now shows there are no delivery slots available whenever I try to order groceries. I have been trying to reach the customer service on [protected]@bigbazaar.com. Initially they said the stores are closed for...
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P
Prasad PLV
Mar 13, 2022
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Big Bazaar closed -Profit club card amount how to get

Hi I am having Big bazaar Profit club 2 cards and since 15 days Big bazzar is closed in Bangalore. How to claim amount. Pls let me know....
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I have ordered from big bazar on 5 January, 22. They didn’t delivered my items and refunded my money which was not showing in my upi. I have talked to there customer care and they simple said go to your bank and show them your reference number. I have visited my branch but they didn’t helped me out and said we don’t do anything like this. Please help me out. I m sending you my reference number with date and amount...
+1 photos
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Address:Kompally

I had brought two jeans short on[protected], from big bazar kompally branch. While billing first i had paid through phonepe the amount was deducted but in big bazar the bill was not generated so they insisted me to pay through the card and told me that i will get the refund with in 15 days, but from last 6 days im visting that kompally branch, its been closed today i went and somehow managed to talk with one of the branch member who is working...
+3 photos
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M
Mehul676
from Mumbai, Maharashtra
Mar 7, 2022
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Personal Account Insurance & Special Benefit Charges

As everyone we Got Big Bazaar for Groceries and stuff. From last 2 Times I'm noticing chasiers are Adding 2.36rupees for Personal Account Insurance and 2.36rupees dor Speical Benefits. None of them know to us. Nither he Informed me Before adding those charges in my receipt. Today it was the third time. He added those Charges and Did not even bothered to inform me. That is My Money which i pay. They are robbing us. Just multiple these few...
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R
Rajj1966
from Bhavnagar, Gujarat
Mar 7, 2022
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Credit Note / Big Bazaar closed

I had purchased several items from Big bazaar, Bhavnagar. Out of which one item was defective. So I returned it and a credit note was issued vide memo no. CN#00004669 store id 0513 of Rs 749.50.
Now the Big Bazaar at Bhavnagar is closed now. Kindly arrange for cash refund for the same....
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C
Chetan Nawathe
Mar 4, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Refund required for the transaction made at Big Bazaar through GPay

Address:Thane

I transacted at FBB, Big Bazaar, Korum Mall, Thane West, Maharashtra, India on 6th Feb'22. Clothes worth Rs 2209 were selected and the amount was paid through GPay app (Google Pay). The transaction reference no., date and other details are mentioned in the attached screenshot.

While the above said amount was deducted from the bank account instantaneously, the FBB Big Bazaar counter staff said that the store has not received...
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C
Chetan Nawathe
Mar 4, 2022
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Refund required for the transaction made through GPay

Address:Thane West

I had paid Rs 2209 for purchase of clothes from FBB, Big Bazaar at Korum Mall, Thane (W), Maharashtra on 6th Feb'22 through GPay.

The GPay transaction ID can be provided if required.

I contacted Gpay who confirms that the amount was deducted from my SBI account and paid to Big Bazaar. We waited for about 15 days and again went back to the shop physically to ask for refund.

The shop maintained that...
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U
Ug3694
from Chennai, Tamil Nadu
Mar 4, 2022
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FBB product - Cash Back for purchase 16/2/22

Address:Chennai

Not received the CASH BACK for two invoices on FBB purchase on 16/2/22

Tax Invoice No. [protected]
[protected]...
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Kunalvats6
Mar 2, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Regarding did not provide the ordered product and said that product is no longer available while too many same products are there

Address:52, Maruthi Arcade, 3, Outer Ring Rd, Nagashetty Halli, Koti Hosahalli, Bengaluru, Karnataka 560094
Website:shop.bigbazaar.com

Here i am writing after 3 months of order.Within 3 months period, i have written so many emails and also tweeted but did not get any respond. How they will give resolution if even they did not even reply to my mails or my tweets.And i also called on your tollfree number but call could not take place and from starting approxx 100 mails are written by me but always got same reply "Thanks for writing and forwarded your concern" or no any reply.br...
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Address:India

I sent so many emails for refund and polics fir, but still no refund received, i request to refund money immediately
Rajesh Rajpal
[protected]@yahoo.com
[protected]...
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S
Samira.g003
from Delhi, Delhi
Mar 2, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refund

My bill details
Till no 39
Tr no 28515
Store code 2693
Date 7feb22
Amount 7597
Store name Big bazaar vasant kunj Ambiance mall Nelson Mandela delhi
I have already deposited my clothes and bill on 7feb22 but my amount is not add in my wallet I have many times of complaint and store visitbut no response
Every time store staff commitment ur amount will be reflect in 24hours but not addbr...
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B
balu29
from RAJAPALAYAM, Tamil Nadu
Feb 26, 2022
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Replacement of short size full hand shirt

Address:296, Nankeri, Kalyanpur, Kanput, Uttar Pradesh

Dear fbb team,

I have bought a full hand shirt at a big bazaar shop at SouthX mall in Kanpur. The shirt which I bought is not fit enough for me. Is there any possibility to replace my shirt with the next fitting size for me?...
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T
The Icon
Feb 24, 2022
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Bad Product and Very Bad customer care.

Home Town is a fraud company. It is a group of some cheater people.
Never buy any product from them....
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B
bhaizung
from Gangtok, Sikkim
Feb 23, 2022
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Service not received for my fault in speaker

I purchased a speaker of koryo but the big bazar has not provided the neccessary service for past 3 months...
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S
SatishP2389
from Hubli, Karnataka
Feb 21, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Charged more than the MRP of the product

I purchased the some of groceries on[protected] from big bazaar gokulroad Hubli 580030
In that one of eastern chicken masala which was charged 64₹ to me but the MRP is 52₹ I raised complaint in bigbazaar feedback option but until now no one responded to me....
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A
Ankit_18
from Mumbai, Maharashtra
Feb 20, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Personal Account Insurance amt

When i look at Big Bazaar bill, they charged me for personal account insurance which i have never taken. This is a fraud. People are usually don't take closer look at bill and they are looted. Think how much they have collected in such a way..
Also Big Bazaar charging for special benefits. What are they?? And how one can deduct it without any communication??
This is very serious matter..
Immediately Stop this nonsense....
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S
Soumyasree Ghosh
from Kolkata, West Bengal
Feb 17, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Complaint Regarding Purchase of Pigeon Induction Cook Top

Address:Kolkata

Dear Concerned,
I have bought a Pigeon Rapido Premium Induction Cook Top from Bigbazaar 52/6, VIP Road, Parvathi Vihar, Kolkata - 700059 on 13. 02.2022. Invoice Number [protected].
The product is not working, I went to the store on 16. 02.2022 to return or exchange it but the Customer Care Executives said I have to call Pigeon Customer Care for a Home Service repair. I called Pigeon Customer care ( at[protected] and...
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