Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I Bought some Apparel from Brand Factory Showroom Jaipur. The MRP on the product was 2499.00 & Discount is 1500.00 after that MRP is 999.00 but these people charged GST 49.96 on the MRP after discount. When I asked about this to the manager, he has no clue on why they are charging the GST on MRP. As I Know MRP is price Inclusive of taxes.

I had book a pro vedik desi ghee container pack but the stores has deliver me the tetra pack. I had lodge a complain on helpdesk 3 times, aftet lodging complain the local stores people call me and every time told me that by tomorrow your wrong deliver product eithet exchange or return . I had place the order on 29.01.2022 and same has deliver to me on 30.01.2022 but till date no action has been taken by local stores. My complain no. Is BB[protected] dated  [protected]:34
ref.no.BB[protected] dated  [protected]:50 
ref.no.BB[protected] dated  [protected]:13 

I have placed an order today morning, amount rs524 deducted however the app is showing order cancelled, I contacted the customer care, however I received a very poor response from them telling that they never received such an order.

I had placed an order from the big bazaar mobile app. The order got auto cancelled, however, I have not received refund for the same. I have been writing to the customer support team, even after multiple follow ups, have not received any response on this. Service like this is not what is expected from a reputed brand like big bazaar.

I have paid to Big bazaar V3S outlet using Paytm UPI. While payment has been successful from my side, it has not been received to the big bazaar outlet. Please look into the matter as soon as possible and refund.

I have placed Big Bazaar Online same day grocery order amount rupees 6950/-.

It was successfully placed and packed on same day but no status post date.

I have filed multiple complaints with Big Bazaar customer care and they have closed all the requests as soon as I placed it.

BB[protected]
BB[protected]
BB[protected]

I have lost my money as well no delivery of order. Please be aware about it

For online purchase and for pick up from store today i.e. 21/01/2022 at about 6:00 P.M. I packed/got my vegetables, food and groceries items but the system did not show how to place order for today...I appeared to the Help Desk...only a lady was there ...she made us wait for about 40 minutes but still busy with her computer...none attended me...I was bound to come back empty hands leaving my articles at that online bill desk point...you wasted mu time, harrashed me and dishonored me. you may check your C C Camera footage.

Anjan Samanta, Phone No. [protected],

I didn't receive a product which I ordered. Big Bazaar is a fraud company. It counts non available items in invoice. Further they don't deliver it. Product is missing. I ordered STRAWBERRY REGULAR worth Rs 99 today. It was missing.

I placed the order on 21st December 2021 and order was cancelled due to home is far from the store, Ideally they should mot have accepted the order initially. I sent many calls to help desk number, they are saying it will be rectified in 24 hours. but that 24 hrs never come. also sent many mails, but of no use.

On 26/12/2021 we purchased 2 products from HOMETOWN (Praxis Home Retail Limited), Diamond Plaza 68, Jessore Road, Nagerbazar, Kolkata-700055. Out of the 2 products (Faber Chimney and Faber Hobs), only Faber Hobs has been delivered on 28/12/2021. The expected delivery date for Faber Chimney was January 10, 2022 and till date we have not received any official update from the store. Whenever we are calling the store they are bluffing us and forcing us to take another model of Faber which will take another 10-15days and sometimes misbehaving. We are asking to provide an official update on the product but they are not taking any initiative. If they are not able to deliver the product we are asking to initiate the refund process but they don't want to provide us the product. It has been more than 20days still no update on our purchased product. I need the product on immediate basis but they are not taking initiative. I need the money back on immediate basis. Please do the needful .

Tax Invoice No: [protected]
SO No.: [protected]
Product Details : Faber HOOD JUPITER PLUS HC SC BK 90, Baffle Filter, 1500m3/hr Auto Clean Wall Mounted Chimney
([protected] JPTR PLUS HC SC BK90)

On 24th December 2021, Money was deducted from my HDFC Bank account (Rs 381.50), but big bazar (DD Mall, gwalior) server didn't recieved. (Big bazar employees told that it is their server issue). They told me to share the SS of transaction on their WhatsApp number (+[protected] and manager told that it will take 3-4 business days to get the money back. They also shared their landline number (+[protected] saying that I can reach out to them, but they never pick up calls, Also no reply from the WhatsApp number. Today is 16th Jan 2022, still money is not refunded. Please help me with this issue. Thank you

Dear Sir/Mam I have purchased some household items and I done my payment from bhim app it was showing error then I tried through paytm .But payment deduct from my account twice which was 4107 and 4106.85 .
Plz refund my amount.

I wanted to apply for big bazaar and got a number where a girl named priyanka asked me for resume and also said that I'm selected as store keeper. She asked me for 680 Rs. for duty dress which i paid through Google Pay. She then provided me with an offer letter in which it is written that i have to pay 3500/- . The call letter seemed fake to me. Like the girl had herself written it through phone. Does big bazaar ask for fees like i experienced???

I was doing online purchase on Big Bazaar website for amount Rs.1500. Due to some tech issues one item of Rs.1000 is not in Cart. The final bill came Rs.500 and i used Phone pay BB Gift Voucher of value Rs.1500 for Rs.500 bill amount. The total value of the GV is deducted / Fortified. I raised complaint on December 2021 with ref.no.BB[protected]. I did not get any response after that. I tried to reach on Customer Care call Centre more than 8 times. Every time they say the same reply that the complaint will be made to high priority and it will be resolved in 48 hours. But nothing is done till now. I wrote mail to [protected]@bigbazaar.com and received only acknowledgment and other response.

I shopped offline in nellore bigbazar
I lost my bill
I need to show my bill at home
Can u please resolve this
I need the duplicate bill please

The manager there looked at us with bad eyes. He used to sexually abuse me. He used to talk dirty to me. He called me at the counter and talked dirty to me. When I used to do my work alone, he used to disturb me mentally. When I did not listen to him, I was unfairly thrown out. i need this job very badly
and thrown me out for personal issue
and the issue is that i didn't listen them
So I request you to kindly pay careful attention to the manager and kindly take action on this

I bought a branded Buffalo Jeans for Rs. 1699 in first week of November from Fbb Chennai (Porur). I used it by the end of November and after my first use, while washing color was drained out from the jeans. This Jean is not worthy for 1699. I rarely use Jeans and when I wear it on the 2nd time and enquired about its fadeness and my wife complained that the color was gone while washing. It has passed almost 1 and half months and I do not have the bill. But I have the magnetic barcode from the jeans.

Hello,

I visited Big Bazaar in LDA colony, Alambag, Lucknow. Tyree representative Puneet, Amarendra misguided for stove exchange and it made my old parents to carry old stove for exchange. Upon coming back, they changed their words and mentioned that the exchange offer is no more applicable. I request that these representative be called for inquiry

Thanks and regards

I had ordered grocery through the big bazar mobile app (my order id[protected] on 12th November 2021 from Big Bazar Birati store (Kolkata). Few Items were not available and hence they issued an Invoice which shows refund initiated for the unavailable products. Refund amount Rs. 180/-. But till today I have neither received the refund back to my credit card nor have I received it in my futurepay wallet. I have raised complaints with Customer care BB[protected] but without solving it they just closed the complaint after one month on their own. After following up again and again over email they just say the same thing that refund initiated. But they are unable to give any proof like transaction id for the refund etc. I hope the complaint reaches to senior level officers who can resolve my complaint instead of copy pasting the same answer again and again. Its a very small amount. why would such a big brand not refund the money and play with its goodwill is beyond my understanding.

I was ordering grocery worth INR 1051 from the big bazar app. I was given a INR 100 as credit in the wallet as a promotional offer. I added another INR 951 in the future pay wallet so that i could complete the payment for my order.

While placing the order and clicking on the payment through wallet i was unable to use the money in the wallet that I transferred . It said payment cannot be made through this please use another mode. On repeated attempts the error shown was the same.

Further, i tried raising a grievance on the app but there was no response. Also, i tried calling them but no one was there was a customer resolution. I think the number on their website is just for dummy purposes.
I also tried to review their app on apple store, while doing so i see that there a quite few people with the same complaint.

I request you to help me find a resolution so that i get my money back and also that they dont cheat other customers like this.