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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 35

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K
Kathir Jayan
Dec 27, 2021
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Non Quality Branded Jeans

Address:Porur, Chennai

I bought a branded Buffalo Jeans for Rs. 1699 in first week of November from Fbb Chennai (Porur). I used it by the end of November and after my first use, while washing color was drained out from the jeans. This Jean is not worthy for 1699. I rarely use Jeans and when I wear it on the 2nd time and enquired about its fadeness and my wife complained that the color was gone while washing. It has passed almost 1 and half months and I do not have...
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K
Kunal Kulshrestha
Dec 27, 2021
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Gas Stoves in Big Bazaar LDA colony Lucknow

Address:Phoenix Mall, LDA colony, Alambag

Hello,

I visited Big Bazaar in LDA colony, Alambag, Lucknow. Tyree representative Puneet, Amarendra misguided for stove exchange and it made my old parents to carry old stove for exchange. Upon coming back, they changed their words and mentioned that the exchange offer is no more applicable. I request that these representative be called for inquiry

Thanks and regards...
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Address:Big Bazar, Birati, Kolkata 700051

I had ordered grocery through the big bazar mobile app (my order id[protected] on 12th November 2021 from Big Bazar Birati store (Kolkata). Few Items were not available and hence they issued an Invoice which shows refund initiated for the unavailable products. Refund amount Rs. 180/-. But till today I have neither received the refund back to my credit card nor have I received it in my futurepay wallet. I have raised complaints with Customer...
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P
Prakshi Kothari
Dec 26, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
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Money blocked in the wallet

I was ordering grocery worth INR 1051 from the big bazar app. I was given a INR 100 as credit in the wallet as a promotional offer. I added another INR 951 in the future pay wallet so that i could complete the payment for my order.

While placing the order and clicking on the payment through wallet i was unable to use the money in the wallet that I transferred . It said payment cannot be made through this please use another...
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V
Vinay- Tiwari
from Kanpur, Uttar Pradesh
Dec 25, 2021
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Refund not received till date

Dear sir, gift voucher refund not initiatd, as per required detail are following.
ORDER NUMBER[protected]

REGISTERED CONTACT NUMBER:[protected]

GIFT VOUCHER -[protected]

I am ver bother, please do it as soon as possible....
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S
Sanjay Ananda
Dec 18, 2021
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Fraud in Profit Club Membership No.92264577675151

Address:PAN India

1. Purchased a Profit Club membership from Big Bazar in Oct'21
2. Supposed to redeem Rs1000/- per month from the Profit Club account
3. Tried to place my 1st order on 9th Nov'21
4. List was prepared and finalised
5. Went to process payment [part of which was to come from Profit Club and the balance to be paid by me from my credit card account]
6. My credit card account got debited, but the Profit Club account...
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S
Sujan meera
from Karimnagar, Andhra Pradesh
Dec 14, 2021
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Bill Missing

On[protected] I have purchased Borosil glass bowls from big bazaar kachiguda branch. Billing time is around 5:15pm to 5:45pm. I have provided my mobile number at billing counter, [protected]. Now that glass bowl is damaged. In order to replace that bowl Borosil company asking for bill, so please consider our request and send us duplicate bill copy. Mail id [protected]@yahoo.in...
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Address:No 5 SS Nivas Gajanana Layout, Thodataguddahalli Nagasandra Po

Warm greetings, My name is U Vijayaraj I have epf account at Bangalore region . I had left from organization. Employer created uan profiles as wrongly. So i can't able to claim . Also from employer submitted ECR correction request form epf office at Bandra Mumbai, along proof hard copies for which is need to change . But nothing to change still now. Please find the attachment of proof . Please do the needful asap.

MY UAN NUMBER...
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A
Austin Unlock
Dec 11, 2021
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Bad response for online purchases and platform

Address:Big Bazaar Store, Tonk Road, Jaipur (Near Goapl Pura Mode)

I have been trying to buy things from big bazaar online portal and while buying, just to confirm from the Ecom assistance, no body is responding to my grievance and no one is responding to my concern from last twenty days. A suggestion to these fellow executives, if you do not want to sell online and only believe in offline mode of selling, kindly shut down your online portal completely so that the customer should not have even the slightest...
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S
Sairam99
from Chennai, Tamil Nadu
Dec 11, 2021
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Online payment issue

Dear sir/Maam,
Kindly look into the matter,
Today I have ordered essentials from BigBazar, Phoenixmall, Chennai with the help of Big Bazar App.
Money has been deducted from my account.
I am attaching the deduction image Kindly look into this matter.
I would be highly obliged.
Transaction image attached herewith
Kindly resolve this...
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S
Sanjay@yahoo
from Pratapgarh, Tripura
Dec 9, 2021
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Money refund

Address:C1/1 Staff quarters Kendriya vidyalaya AFS Bamrauli.

Dear sir, with due regards I wish to inform you that card[protected]was issued to Mr. Sanjay ojha from bigbazar allahabad branch. With amount 10000rs.
During corona period validity of card got expired.at that time 4000rs was left in that wallet. I have submitted the card(original) along with cancelled cheque & application in big bazar office at allahabad. Still they have not refund the money in my account. When I approached the...
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A
Anisha Sahuwala
Dec 8, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Complaint against Big Bazaar store

I have purchased an item from Big bazaar, Piplod, Surat Branch in the month of October, 2021 and due to some defects have returned the same.At the time of returning the person said me due to technical issue in the wallet balance we can issue credit note for this which validity is of one month for that I agreed.The credit note was issued on 25.10.2021 and due to festivals and outstation I visited at the store on 25.11.2021. On 25.11.2021 the...
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S
Sen Swagata
Dec 4, 2021
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Money deducted

My money deducted on 2nd Dec 2021 from my debit card then I paid by cash
Still not refunded
Kindly do something...
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K
Kousar12
from Mysore, Karnataka
Dec 3, 2021
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Wardrobe and coat worst product

Address:Mysore

Ordered wardrobe and coat, used only for 4 months wardrobe started powdering from everywhere and coat started damaging, no proper support from home town when we purchased there said life time free products service but now there telling it's not possible it will be done on chargeable...
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V
Vicky kr j
from jaipur, Rajasthan
Nov 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About refind

,
I have already complain for Refund against my Order.
But Company not issued my refund till today.

My complain no is CT[protected] .
DATE OF COMPLAIN[protected]
ALREADY REMIND ON[protected],[protected], AND[protected].

But unfortunetly Refund not relese till now....
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P
prakhar patni
from Mumbai, Maharashtra
Nov 27, 2021
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Missing product in order placed

Address:Indore

Missing product
No one is responding
I paid full payment in advance

Date of order 25/11/2021
No one is helpful...
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P
prakhar patni
from Mumbai, Maharashtra
Nov 27, 2021
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Missing product

Address:Indore

Missing product
No one is responding
I paid full payment in advance...
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N
Nikhil@1406
Nov 26, 2021
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I didn't get my money back

Address:B 303 Rees bhatwadi kartikeya enclave dandphata road Rasayani410222

Http://ebay1688.com/#/home I registered here and I started ordering the product and I ordered 4 product after that vip3 I have to ordered 5 product and told them I can't afford total 5 product they told u order 3 product after I started to order product 1st to I did it an I can't afford 3rd product but they u do only one after that u can withdrawal that money with commission and I did I deposit 20, 000 after that he told me there is no 5...
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R
Ranotosh Ghosh
Nov 24, 2021
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Product Missing. Payment done

Address:Alipore Park Rd, Khidirpur, Kolkata, West Bengal 700023

Dear Sir,
I have visited the Big Bazar Outlet in Khidirpore on 24th Nov, 2021. I have made the payment by card at the check out counter in ground floor. But upon reaching home, I found that I have been billed for an item but the item (PEARS SOAP PACK) had not been packed during checkout.

I request your kind support in this regard.
Terminal:024
Trans: 30710...
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S
soumilyrakshit
from Ranchi, Jharkhand
Nov 20, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Not received Refund

Address:Bigbazar, Nucleus Mall, Ranchi.

I returned two items which I ordered from bigbazar on 4th November 2021 and I was supposed to receive the refund amount of Rs. 77 and Rs. 169 from bigbazar future pay retail in 4-5 business days. I didn't receive any message or notification regarding my return and refund. Only in the app it was marked that my refund has been initiated on 7th November 2021 but I haven't received the refund yet. The refund amount was of Rs. 246. It's been more...
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