Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear sir, gift voucher refund not initiatd, as per required detail are following.
ORDER NUMBER[protected]

REGISTERED CONTACT NUMBER:[protected]

GIFT VOUCHER -[protected]

I am ver bother, please do it as soon as possible.

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Address: PAN India

1. Purchased a Profit Club membership from Big Bazar in Oct'21
2. Supposed to redeem Rs1000/- per month from the Profit Club account
3. Tried to place my 1st order on 9th Nov'21
4. List was prepared and finalised
5. Went to process payment [part of which was to come from Profit Club and the balance to be paid by me from my credit card account]
6. My credit card account got debited, but the Profit Club account was not redeemed for some technical issue and thus the order got cancelled
7. Lodged a complaint - BB[protected]
8. Till date my issue is unresolved
9. Interestingly, the money debited from my Credit Card, when refunded after 3 days [ again interest loss ], was not paid back to my credit card account, but put in Future Pay Wallet [Future Groups Business created]
10. I have done not less than 15-20 calls to their customer support team
11. Every time a new person would pick up the call and you have to explain the case from very beginning
12. Each one of them would say that the case would be resolved in 48 hours; Today's commitment was that it would be closed in next 4-5 days time
13. If such a reputed business house resort this kind o[censored]nethical business practice for 1000 customers, just imagine, what kind of money thay can held up and what kind of interset they can save for themselve. I am sure their customer base is much higher than the number suggested by me.
14. Its a mental & physical trauma alongwith financial loss

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On[protected] I have purchased Borosil glass bowls from big bazaar kachiguda branch. Billing time is around 5:15pm to 5:45pm. I have provided my mobile number at billing counter, [protected]. Now that glass bowl is damaged. In order to replace that bowl Borosil company asking for bill, so please consider our request and send us duplicate bill copy. Mail id [protected]@yahoo.in

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Address: No 5 SS Nivas Gajanana Layout, Thodataguddahalli Nagasandra Po

Warm greetings, My name is U Vijayaraj I have epf account at Bangalore region . I had left from organization. Employer created uan profiles as wrongly. So i can't able to claim . Also from employer submitted ECR correction request form epf office at Bandra Mumbai, along proof hard copies for which is need to change . But nothing to change still now. Please find the attachment of proof . Please do the needful asap.

MY UAN NUMBER :[protected]

Thanks and Regards,

U Vijayaraj

Mob:[protected]

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Address: Big Bazaar Store, Tonk Road, Jaipur (Near Goapl Pura Mode)

I have been trying to buy things from big bazaar online portal and while buying, just to confirm from the Ecom assistance, no body is responding to my grievance and no one is responding to my concern from last twenty days. A suggestion to these fellow executives, if you do not want to sell online and only believe in offline mode of selling, kindly shut down your online portal completely so that the customer should not have even the slightest hope from you. Third class pathetic service and extremely lame service centre response which doesn't even get connected in the first place

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Dear sir/Maam,
Kindly look into the matter,
Today I have ordered essentials from BigBazar, Phoenixmall, Chennai with the help of Big Bazar App.
Money has been deducted from my account.
I am attaching the deduction image Kindly look into this matter.
I would be highly obliged.
Transaction image attached herewith
Kindly resolve this

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Address: C1/1 Staff quarters Kendriya vidyalaya AFS Bamrauli.

Dear sir, with due regards I wish to inform you that card[protected]was issued to Mr. Sanjay ojha from bigbazar allahabad branch. With amount 10000rs.
During corona period validity of card got expired.at that time 4000rs was left in that wallet. I have submitted the card(original) along with cancelled cheque & application in big bazar office at allahabad. Still they have not refund the money in my account. When I approached the coustomer care they are saying that no amount is present in my wallet. Please take the matter at prirority and inform me.
Thanking you
Sanjay ojha
Mob: [protected].
Air force station
Bamrauli.
Allahabad

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I have purchased an item from Big bazaar, Piplod, Surat Branch in the month of October, 2021 and due to some defects have returned the same.At the time of returning the person said me due to technical issue in the wallet balance we can issue credit note for this which validity is of one month for that I agreed.The credit note was issued on 25.10.2021 and due to festivals and outstation I visited at the store on 25.11.2021. On 25.11.2021 the person said that your credit note is expired, reason the validity is of 30 days not one month but we will talk with our IT team to activate this credit note and you will get call in 2-3 days I agreed for the same. 8 days passed I have not received any call from the customer care so I visited the store again. The store person said that due to Sunday it's not possible for me to resolve today but for sure tomorrow i.e. on 6.12.2021 your credit note will activate. I have taken his contact number to confirm before visiting the store. On 8.12.2021 I called on the given number that my credit note is activated or not.Shall I visit to purchase the item. So the person confirmed that yes your credit note is activated you come note take the things. I again visited the store this is the 3rd time I visited after wasting my one hour on 8.12.2021 again the store persons said that your note is still not activated and you have to visit again after our call. This is the Bigbazaar to take my 500 rs I visited 3 times and still my issue has not resolved. I stay approx 15 kms away from Bigbazaar store and to take my 500 rs 4 time visit is really harassment for me. In the busy working days like what Bigbazaar is doing with their customers.

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Dec 08, 2021

Updated by Anisha Sahuwala I have purchased an item from Big bazaar, Piplod, Surat Branch in the month of October, 2021 and due to some defects have returned the same.At the time of returning the person said me due to technical issue in the wallet balance we can issue credit note for this which validity is of one month for that I agreed.The credit note was issued on 25.10.2021 and due to festivals and outstation I visited at the store on 25.11.2021. On 25.11.2021 the person said that your credit note is expired, reason the validity is of 30 days not one month but we will talk with our IT team to activate this credit note and you will get call in 2-3 days I agreed for the same. 8 days passed I have not received any call from the customer care so I visited the store again. The store person said that due to Sunday it's not possible for me to resolve today but for sure tomorrow i.e. on 6.12.2021 your credit note will activate. I have taken his contact number to confirm before visiting the store. On 8.12.2021 I called on the given number that my credit note is activated or not.Shall I visit to purchase the item. So the person confirmed that yes your credit note is activated you come note take the things. I again visited the store this is the 3rd time I visited after wasting my one hour on 8.12.2021 again the store persons said that your note is still not activated and you have to visit again after our call. This is the Bigbazaar to take my 500 rs I visited 3 times and still my issue has not resolved. I stay approx 15 kms away from Bigbazaar store and to take my 500 rs 4 time visit is really harassment for me. In the busy working days like what Bigbazaar is doing with their customers.

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My money deducted on 2nd Dec 2021 from my debit card then I paid by cash
Still not refunded
Kindly do something

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Address: Mysore

Ordered wardrobe and coat, used only for 4 months wardrobe started powdering from everywhere and coat started damaging, no proper support from home town when we purchased there said life time free products service but now there telling it's not possible it will be done on chargeable

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,
I have already complain for Refund against my Order.
But Company not issued my refund till today.

My complain no is CT[protected] .
DATE OF COMPLAIN[protected]
ALREADY REMIND ON[protected],[protected], AND[protected].

But unfortunetly Refund not relese till now.

Dec 3, 2021

Complaint marked as Resolved

Hi, I have already complain for Refund against my Order. But Company not issued my refund till today. My complain no is CT32101506811 . DATE OF COMPLAIN - 11-11-2021 ALREADY REMIND ON 19-11-2021, 22-11-2021, AND 24-11-221. But unfortunetly Refund not relese till now.

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Address: Indore

Missing product
No one is responding
I paid full payment in advance

Date of order 25/11/2021
No one is helpful

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Address: Indore

Missing product
No one is responding
I paid full payment in advance

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Address: B 303 Rees bhatwadi kartikeya enclave dandphata road Rasayani410222

Http://ebay1688.com/#/home I registered here and I started ordering the product and I ordered 4 product after that vip3 I have to ordered 5 product and told them I can't afford total 5 product they told u order 3 product after I started to order product 1st to I did it an I can't afford 3rd product but they u do only one after that u can withdrawal that money with commission and I did I deposit 20, 000 after that he told me there is no 5 product only one product is there that's why u did that also then u can withdrawal your all money nd commission itold alot time I can't do that at all bt he told othervise i[censored] will not do you can't able to withdraw money then I deposit more 20000 after that
immediately they change the product and increase cost and that product is for 60000 and I deposit more 20000 and again they change the product and increase. And that product is for 79, 999 I told them I can't afford that plz give me money back but they told do that after that you will get but they are increasing the product so I can't afford that I need my money back I don't want commission and all but I want my money back that much I have spent
He is assistant customer of ebaay
platforms
His name is Brenda
Phone no.[protected]devraj makasi
His upi I'd:
[protected]@icici
[protected]@icici
[protected]-
Address of phone no -PT-VIVANA MALL THANE-MUMBAI, Pantaloons Viviana Mall 1st Floor, Cadbury Junction Eastern Express Highway Besides Jupiter Hospital, Thane-West 400601, Thane, Maharashtra 400601

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Address: Alipore Park Rd, Khidirpur, Kolkata, West Bengal 700023

Dear Sir,
I have visited the Big Bazar Outlet in Khidirpore on 24th Nov, 2021. I have made the payment by card at the check out counter in ground floor. But upon reaching home, I found that I have been billed for an item but the item (PEARS SOAP PACK) had not been packed during checkout.

I request your kind support in this regard.
Terminal:024
Trans: 30710

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Address: Bigbazar, Nucleus Mall, Ranchi.

I returned two items which I ordered from bigbazar on 4th November 2021 and I was supposed to receive the refund amount of Rs. 77 and Rs. 169 from bigbazar future pay retail in 4-5 business days. I didn't receive any message or notification regarding my return and refund. Only in the app it was marked that my refund has been initiated on 7th November 2021 but I haven't received the refund yet. The refund amount was of Rs. 246. It's been more than 15 days now. I've done complaint regarding this issue in bigbazar many times they said that there might be some problem with the bank. I then contacted my bank regarding this but there's no problem from the banks side. Please look into the matter and provide me with a resolution.

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Nov 28, 2021

Updated by soumilyrakshit I've not received any update from big bazaar future pay retail regarding my complaint.

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Sir I brought a a all the kirana thing from big bazaar in siliguri cos mos mall . then after a billing I have paid the money in cash and given my payback card for updating the bonus point, meanwhile I forgot to collect my payback card and left the counter. As soon I realized about my payback card I went back to same counter and asked for the same.The salesman on the counter accepted that one payback card is left by some one and kept with him. He asked me about the payback card no which I could not tell to him, Then he refused to return the payback card stating that it could be of somebody else. Therefore I request you to look into the matter and trace out my card, If not possible then block the same against any misuse. And pls tell m how a new card with my old tranjection

My name is - SUSHANTA BOSE
My registered phone number is - [protected]

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Address: Deeg Gate, Mathura

Previously I have also raised the complaint regarding staff and Scanning machine. No changes are made till date. Out of 10 counters only 2 are operational till date. Upon requesting HELP DESK. No one ever helped till date. And while checking out. My package is fully opened and checked cause their scanning machine is still not working. Simply wastage of CUSTOMER time. And moreover very less availability of staff over brackets. We have to search for people as they gather and just converse and barely give a ### to CUSTOMER. Hence no changes made till date.

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Address: GIP Mall, Noida

Home Town is one of most unprofessional bunch of people collected together to deceive and fool people by good looks of the showroom. Worst quality furniture, no after sales service, no customer care attitude and false promises. They just don't bother after they get the money. Simply a bunch of crooks to cheat people any way they can.

I have to admit that the overall service extended to me by Home Town (GIP Mall, Noida) has been pathetic and highly unsatisfactory. I have been complaining and escalating the issue at regular interval, but things are really getting worse and unbearable for me. I have never seen/heard about such case. It has been most annoying and frustrating shopping experience for me.

I have bought a dining table in Feb 2018 and its chair got cracks during such short span of time. I complained about this crack.

Complaint has been made regarding this and Homeown took 20 days to send the executive for inspection. They are not able to identify in first visit what action required to rectify the issue. In second visit they said that piece of wood need to replace and will be chargeable. Asked to share the quotation and breakup of the same but hometown was unable to give any detail and merely shared the account detail for money transfer. They insisted advance payment to carry out repair work and they closed the complaint.

Several times I followed up with the customer service and each time they made false commitment, they are simply avoiding the complains, the service post sales are regretful.

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Mar 08, 2022

Updated by kumar_pritesh Waiting for revert

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I placed an order which was to be delivered on 13 November between 8-10 am. My order I'd is[protected]. My mobile no.is [protected].
I called customer care executive at 11.30 and enquired about my order status. Mr.vinay informed me that wait for another 1 hour. I informed him that I have to go to out. I'm not at home for next 5 hours. Then he rudely replied that cancel your order. Is this the convinient service you are providing? This is pathetic.
Moreover on 14 it was showing order status as delivered. I again called customer care executive then I was assured that my product will be delivered within 4 hours but it never reached. I called customer care executive thrice but only sorry and your product will be delivered soon was their response. There was never ever any call back arranged from your side or your store. It was just like whosoever received my call completed the formality.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 36

Refund not received till date

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Fraud in Profit Club Membership No.92264577675151

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Bill Missing

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PF related Issue wrongly UAN created Employers

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Bad response for online purchases and platform

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Online payment issue

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Money refund

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Complaint against Big Bazaar store

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Money deducted

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Wardrobe and coat worst product

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About refind

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Missing product in order placed

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Missing product

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I didn't get my money back

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Product Missing. Payment done

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Not received Refund

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I lost my future pay card

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Staff Non Availability

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Pathetic Service and product

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Prepaid order not delivered

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