Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Sir I brought a a all the kirana thing from big bazaar in siliguri cos mos mall . then after a billing I have paid the money in cash and given my payback card for updating the bonus point, meanwhile I forgot to collect my payback card and left the counter. As soon I realized about my payback card I went back to same counter and asked for the same.The salesman on the counter accepted that one payback card is left by some one and kept with...

Previously I have also raised the complaint regarding staff and Scanning machine. No changes are made till date. Out of 10 counters only 2 are operational till date. Upon requesting HELP DESK. No one ever helped till date. And while checking out. My package is fully opened and checked cause their scanning machine is still not working. Simply wastage of CUSTOMER time. And moreover very less availability of staff over brackets. We have to search...

Home Town is one of most unprofessional bunch of people collected together to deceive and fool people by good looks of the showroom. Worst quality furniture, no after sales service, no customer care attitude and false promises. They just don't bother after they get the money. Simply a bunch of crooks to cheat people any way they can.

I have to admit that the overall service extended to me by Home Town (GIP Mall, Noida) has...

I placed an order which was to be delivered on 13 November between 8-10 am. My order I'd is[protected]. My mobile no.is [protected].
I called customer care executive at 11.30 and enquired about my order status. Mr.vinay informed me that wait for another 1 hour. I informed him that I have to go to out. I'm not at home for next 5 hours. Then he rudely replied that cancel your order. Is this the convinient service you are providing? This...

Respected Sir/Mam my Name is Adv.Navinya Rajendra gadiya and my Order Id[protected] days ago I got the delivery of my online order but in my order bikano besan ladoo 400gm which costs for 100 rupees was missing and still i paid 505.. Immediately i complained to customer care but since then till now they are not giving a valid response for it so please help me regarding my order and refund me soon ..!
I am adding screenshot of bigbazaar...

Really worst experience shopping on Big Bazaar online platform.

Firstly they will show out of stock items as in stock and will refund only in Future Pay wallet instead of payment source.

Really Pathetic experience will not recommend to anyone....

My name is Navinya Rajendra Gadiya and my grievance has been registered with NCH(National consumer helpline) with docket no-3075975 against the bigbazaar online order no[protected] as it is a genuine matter i requested bigbazaar care to refund me 100 rupees for my missing item in my future wallet as soon as possible but the customer care is not giving a valid response and rudely saying that you can take a legal action but we cannot guarantee...

Invoice No: [protected]
CH: 99959613
MEMO NO: 0013958
OuterRing road Banaswadi

Good day Cashew, Offer say buy 2 and get 1 free. 1 each will cost 120, which will be 240 for 2 items and the other item should be free. However as billing 90 Rs each with 30 rs discount each. (90*3=270). Here they charged 30 rs additional (270-240= 30 extra). This is how they cheat people.

Choco fills Offer...

I was transfering money in my future pay wallet my money deducted from google pay but not credited to future pay wallet i have called so many time in customer care no action from thier side the amount that was deducted was 1043 from my google pay
my number of big bazar account is [protected]
priyanshi basu
my money was deducted on 3rd n9vember 2021 at 11:31am...

Hometown did not inform that they don't service their own chimney . When we raised complaint for servicing they outsourced to a fake vendor who has cheated us. When we raised complaint with hometown they said it was outside vendor from urban clap which they never informed us. Now vendor has not delivered product and blocked our numbers of and taken half advance for product. In addition to that while serving vendor claimed board was damaged...

I added money in big Bazar wallet via UPI through paytm of rs 2706/- and amount is deducted from my bank account and paytm showed successfully paid. But amount not showing in big Bazar wallet. I called big Bazar customer care and they said transaction is failed but i wallet no message is showing that transaction is failed. My paytm UPI ref is[protected]. Please refund my money....

I was transfering money in my future pay wallet my money deducted from google pay but not credited to future pay wallet i have called so many time in customer care no action from thier side the amount that was deducted was 1043 from my google pay
my number of big bazar account is [protected]...

You need anything else from me please you can...

Hi am subhakar jha(mob-[protected]).I was the member of big bazaar profit club last year.Now they are telling your card is expire, you will not get cashback.Neither they told when card is going to get expire or how to get refunded.This was not supposed to happen from such a big group....

1.tremendous misbehavior from cash desk garments section
2.floor manager was invisible.Even though I approached for him I was informed by the staff that they don't know exactly where he is.
3.even for an exchange I had to go through repeated billing process and your CSD team could not help me out.
I need to think twice before I approach for Big bazar lake mall again....

I was having code of chocolate Box bt wrongly it has been deleted by me...how can I get that code again?...

I placed an order with order #[protected], which included a product surf excel detergent powder of 5kg however they deliver only 500 gms. The invoice which I received also says 500 gms however they charged me price of 5 kg. Even though I complaint multiple times, they denied saying it was 5 kg. which does not make sense. why should I say wrong... they should at least think this way that when a customer who regularly orders, why should they...

Money deducted from account fraud done please help...

The cot was delivered with a missing piece.This was highlighted by the assembly guy. Since then I have been reaching out to the hometown guys to get the piece delivered and assembled.
Very very poor service from Hometown they have no coordination between their store, vendors, delivery and service people.We as customers need to keep calling and coordinate ourselves. Did not accept this from a brand like hometown after spending soo much...

Hi Team,

I am Sahil Gupta, resident of Bathinda Punjab (151001). I purchased an Aristocrat Bag (3 Pair Set) by 1st Jan 2020 from Big Bazar Bathinda (The Mittal Mall Store, bathinda). My Small bag broke from the lower edge & when I went to the BB store they said, we need an original bill but I do have a warranty card only as ink was erased from Bill. So now I need your help to get a duplicate bill from my warranty card as BB...