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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 40

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L
lakshmi lakshmi888
Jul 23, 2021
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Grocery billing

Address:Tarnaka , saadath plaza hyderabad

We have purchased the grocieries on bajaj card on april 11, and immediately after that there was a lockdown and we have been effected by corona to...
There is a billing error for detergent and we are charged double the price.

And due to lockdown till june end we are unable to go back to store...and we contacted toll free number they said us to go to store and they will help you in claiming. Now they say as it is already...
+2 photos
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T
truesuri
from Agra, Uttar Pradesh
Jul 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discount Money in wallet not yet credited

Address:Agra

Hi,

My name is ABHISHEK SURI [protected] in reference to Dayalbagh Store Agra. There are 2 Problems currently facing...

ANNEXURES ARE AS ATTACHMENT PROOFS.

1. I recharged my card at Dayalbagh Agra Storeand was offered for 250 discount coupon at BRAND FACTORY, which was unable to use due to lockdown and hence offered a link by store manager MR ANOOP AT DAYALBAGH AGRA to apply and use it where the...
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R
Rajesh1986@
Jul 19, 2021
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Order no 807199787 refund not received 15 days expired

Address:Big Baazar Esplanade

Request all not add money in future wallet.

Refund not recd order no .[protected]. order cancelled by big Baazar due to unavailability of product
No customer support no mail response. Paid through future wallet, no support from future pay.
Big scam Big fraud started by Big Baazar and future pay....
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K
Kanamal jain
Jul 17, 2021
Jul 17, 2021
This thread was updated on Jul 17, 2021
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Refund not initiated till date

Address:Treasure Island indore

I ordered later cancelled amount got deducted but not refunded 2 months passed...
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R
Ritik Mehrotra
Jul 15, 2021
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Money deducted from bank but app shows payment pending

I was ordering some items from big bazaar app but when i confirmed the payment from paytm upi app show no money in future pay but my money is deducted from bank account i have also attacted the payment confirmation page please help me refund my money...
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J
j.ganeshh87
Jul 14, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Refund of money is not happening. FRAUD.

Placed order on 4th-Jun-2021 and was suppose to get delivered by 2 weeks but even after a month they failed. Now after calling numerous times for customer care to cancel the order they tell your order is cancelled and money will be refunded after 7 working days but even after 7 working days they are not refunding but just telling stories and wait for 24 hours and nothing more. Please help me in getting my hard earned money back.
br...
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V
veenamadhu
Jul 11, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
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Return of clothes

Address:bokaro steel city

Dear Sir/Madam
With reference to the above i madhu shankar says that i have bought 2 jeans from big bazar bokaro mall b s city Jharkhand on 07/04/2021 after few days Jharkhand govt announced lockdown in entire jharkhnad and we are unable to return the product as per Jharkhand govt covid guidelines no shopping mall open during the lock down period after 45days of loc known govt modified the guidelines and give some relaxation we approach...
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Address:Nerul, Navi Mumbai

My two BigBazaar Profit Club membership cards with substantial balance have been deactivated. Neither the store nor customer care is able to help re-activate the card and allow me to use the balance on my card. Disappointed as I have been a loyal customer for more than 10 years now...
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Address:Banaswadi, Bangalore

Dear Sir/Mam,

fbb Gift Voucher redeemed without my permission by bigbazaar. 2 days completed, Still not refunded my 500 FBB amount .I want on emergency case.
I tried several times to the Customer care nobody responded this is not fare.
Like this condition means we will go to the consumer court with lot of evidences.
I am having all the relevant proofs. Please help me in this serious issue. Please refund...
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S
Sara's kitchen
Jul 10, 2021
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Order undelivered but shown as delivered in the app

Address:Udupi

The order which was supposed to deliver today is NOT DELIVERED from Big Bazaar Udupi. However, the status in the app says it is already delivered.

The online support is pathetic. Nobody picks up the toll free number for sorting out the grievance.

Kindly investigate and let me know the actual status of the order....
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M
Mrunali223
Jul 10, 2021
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Payment is done but order not delivered

Address:Matunga new era mill compound

Payment is done online it's showing in the Bank statement too but order is not yet delivered...also it's shows order payment confirmation is pending status..??? please let us know...
....
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A
Anjuanjali05
Jul 9, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding money

I ordered groceries and crockery items on 2nd july from [protected]@bigbazaar.The amount of Rs 509 was deducted from my bank account (gpay).The order said "awaiting payment" and it was not delivered.Next day i complained about the order but the customer service said they haven't received the amount.After two day of saying this they finally accepted they have the amount.Since then I complained about refunding the amount.But they tell me to wait 48hrs...
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D
Dr Charles
Jul 6, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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My order

Address:Saligramam, Chennai

I have ordered 3 items more than two weeks ago and daily they kept changing the delivery as next day. Till today the order was not executed. The order number[protected]. Since they said I have future pay Rs.100/- I bought items worth 466 and paid it too. Now only two items are shown on my page.
Either they should return my money or deliver the goods....
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I ordered a king size double bed casablanca from Hometown Lucknow store on[protected]invoice attached). It got assembled on[protected] massage attached).Headboard deattached and I registered complaint (photoghaph attached). Technician visited on[protected] and told that this is due to use of small pins in headboard and it can't be repaired it need replacement (documents attached).The store manager Mr. Rawal Singh told me it will be completed...
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T
tusharpansuriya
Jul 6, 2021
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Samsung tv

Address:301 Rayal Palm Nr. Soni Complex Malad West Opp. West End Bldg. Opp. Chincholi Bunder Mumbai Maharashtra - 400064

Samsang 43" tv
Sale bazaar Big bazaar Samsung 43 inch LED order not receive my order fully amount pay the complaint for consumer court online my order Id .751689.
fraud online platform fully fake sale bazaar...
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I have ordered study table from HomeTown online platform on 2nd June 2021. Till now it is not delivered and even the status showing as just order accepted in portal. Their helpline number is pathetic, need to wait 30 minutes minimum to talk to them and still not helpful.
Order No.[protected]
Site: m.hometown.in...
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A
Abhijeet021
from Mumbai, Maharashtra
Jul 4, 2021
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Toy Racing car

Today dated 4-7-21at a price Rs 699. My bill no. is [protected].Racing car purchased from Kasarvadavali big shopping mall is not working properly. Even front light glass is not there.Need replacement.kindly do the needful....
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A
abhayaa
from Delhi, Delhi
Jul 2, 2021
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Non payment of refund for order cancelled

I placed an order no.[protected] on 30.06.2021 and prepaid Rs.1578.30 through UPI.However the order was cancelled for no reason and money not refunded yet even after several complaints....
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S
Subramani Palaniswamy
from Bangalore, Karnataka
Jul 2, 2021
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Profit club card expired and refund not issued

Address:No.14, First Floor, Seventh Cross, Lake View Road, Near Bachpan School, Doddanekundi

Dear Sir / Madam,

I am writing to you to raise an issue about: Home & Garden

The issue that I have experienced was: Big Bazar offered used to offer multiple Profit club cards and one of the card expired due to lockdown. Card # [protected]. The amount of 4000 plus was unused and expired. As per process i have to submit a form with ID proof, cancelled cheque and physical card. I duly obliged the required documents...
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C
chandramohan DURAI
Jul 1, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Non refund of money

I Had Ordered For Some Products On 13th June, And Paid 330rs To Big Bazaar Through Upi, But Neither Order Was Placed Nor The Amount Refunded To My Account, Further I Had Placed The Complaint Reg The Issue, Kindly Reply, I Have Attached Both The Complaints,
1.BB[protected]/23/06/2021
2.BB[protected]/17/06/2021...
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