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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 41

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C
chandramohan DURAI
Jul 1, 2021
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I Had Ordered For Some Products On 13th June, And Paid 330rs To Big Bazaar Through Upi, But Neither Order Was Placed Nor The Amount Refunded To My Account, Further I Had Placed The Complaint Reg The Issue, Kindly Reply, I Have Attached Both The Complaints,
1.BB[protected]/23/06/2021
2.BB[protected]/17/06/2021
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Did you get the refund please tell me... I am in a similar situation.
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    Sirisha Nissankararao
    Jun 30, 2021
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    Mr.kalyan of big bazar store in Inorbit mall, has rude behaviour with us a customer when we asked will can buy oil packets he was saying we can’t give .. when you can’t supply then when you will provide them
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    Jun 30, 2021
    Updated by Sirisha Nissankararao
    Mr.kalyan store manager from Inorbit mall has a rude behaviour with customers there is no minimum respect and patience to answer the questions asked .
    And I think it’s better to close the store if you can’t give the products or explain it
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      Ankit kumar007
      Jun 29, 2021
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      Address: Patna

      Sir, I submitted you screenshot of payment.my mobile no.-[protected].amount debited from airtel money but not credited in future pay wallet...
      +1 photos
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        Arunsouth
        Jun 29, 2021
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        Address: online

        Worst service from Home town, because of the name behind home town ( Big bazaar ) i have trusted and ordered a product on 1st June 21, its been a month still my order is pending so i cancelled the order, but they are not refunding my amount ( 3K ) . After several follow up also they don't care for customers
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Did ypu get the refund... Please tell me I am in a similar situation.
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          M
          Madhurima Sarkar Saha
          Jun 28, 2021
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          Address: Birati Branch, North 24parganas, West Bengal

          Purchased garments on 24th of May, 21, from Birati Branch, North 24parganae, West BengalThe billing amount was ₹1047. I paid through Axis Bank Credit card. As per billdesk executive my 1St payment was failed. So I have made my 2nd payment.
          But when I have checked the credit card statement, it is showing that 1St payment was also deducted from my account. I have visited Big Bazar Birati Branch, North 24Parganas, West Bengal, 3times, but they can't give me any solution. They are just neglecting the same.
          +1 photos
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            M
            mahesh kumar_56567
            Jun 27, 2021
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            I wanted to ask that i have submitted my pf claim form in my organization in 2019 with the store hr, they have given me a proof of submition of claims but in pf online check it states that there is no pf number as such, Said by store hr Mr. Satinder Singh and his no. [protected].

            but till date there is no reply from the company People over there keep on saying will do it as soon as possible

            His given proof is in attachment along with my pay slip.
            So kindly request u to kindly look in my matter.

            My details of pf,
            Pf no - mh/38491/55284
            Name - Mahesh Kumar
            Contact No. [protected]
            Date of Joining 12.10.2008
            Company - future group (Big bazaar)
            Location worked - Ludhiana - Punjab.
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              T
              Tina franco
              Jun 27, 2021
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              I had ordered items worth Rs1192 on big bazaar on 25th June. The payment was done via yono sbi. The amount has been debited from my account. But the status of my order was showing payment pending. I got a call from the store and I informed about this problem. Now they have cancelled my order. How do I retrieve my money?
              +1 photos
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                V
                veenamadhu
                Jun 26, 2021
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                Address: plot no 266 BOKARO STEEL CITY JHARKHAND 827002 MOB NO 7277493328

                Dear Sir/Madam
                With reference to the above i madhu shankar says that i have bought 2 jeans from big bazar bokaro mall b s city Jharkhand on 07/04/2021 after few days Jharkhand govt announced lockdown in entire jharkhnad and we are unable to return the product as per Jharkhand govt covid guidelines no shopping mall open during the lock down period after 45days of loc known govt modified the guidelines and give some relaxation we approach to the big bazar for return the said product 2 jeans but store manager rudely refused to return it and said that return period of a month is lapsed so we cant and said during lockdown period big bazar open even we are tried many times the tel no mentioned on the bill voucher but msg said no is out of service
                so its my humble request to kindly look into the matter urgently and earliest coz during covid pandemic situation and lockdown period its not possible to breach the govt guidelines and return the goods within a month .If its not possible from your end i will escalate the issue to consumer forum .

                Regards
                Madhu Shankar Pandey
                plot no 266
                BOKARO STEEL CITY
                JHARKHAND 827002
                MOB NO [protected]
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                  U
                  Upadhyay Mohanlal
                  Jun 26, 2021
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                  Address: BIg bazar,tarnaka hyderabad

                  I have places an order bearing No.[protected] dt.[protected] which was o be delivered on[protected] between 2 to 4pm till now today i have not received the order delivered to place hence requesting you to cancell the above said order and refund my Amount which i have paid Rs.505/- on[protected] without any further delay.

                  Thanking You
                  Your's Customer
                  Manorama Upadhyay
                  [protected]
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  Jun 26, 2021
                  Updated by Upadhyay Mohanlal
                  I have places an order bearing No.[protected] dt.[protected] which was o be delivered on[protected] between 2 to 4pm till now today i have not received the order delivered to place hence requesting you to cancell the above said order and refund my Amount which i have paid Rs.505/- on[protected] without any further delay.

                  Thanking You
                  Your's Customer
                  Manorama Upadhyay
                  [protected]
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                    N
                    Nikki.ch
                    Jun 23, 2021
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                    Address: Hyderabad

                    I bought a footwear this morning and it's damaged now.So poor quality
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                      B
                      Bodhi Satva Kastooriya
                      from Mumbai, Maharashtra
                      Jun 22, 2021
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                      I ve purchased goods of ₹1516 za (estimated value shown by co.)online by paying through SBI credit card to avail benefit of scheme ₹1000 off on purchase of the value ₹1500.Big bazar sanjay place Agra reduced the value upto ₹1417 & transferred balance in future pay wallet. Detail of bill is as under:-
                      Order no.[protected]
                      Invoice no[protected] dt.[protected]
                      They have not asked to increase the goods up to the value they received in advance.Pl take action & refund my ₹1000 as offer was up to[protected].
                      Best regards
                      Bodhisatva kastooriya
                      202 neerav nikunj PhII, Dukandar Agra -282007
                      Mob:[protected]
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        D
                        Dhina G
                        Jun 21, 2021
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                        Address: Chennai

                        Dear Team,

                        I am Dinakaran G from Chennai Location, I was following Near 6 years for my PF claim in Chennai Big bazaar office, Over the mail, Phone Call's Even i submitted through the Withdrawal Claim paper near 5-6 time.

                        I didn't received any feedback from the HR side for the Rejection/Accepted.
                        After submitted my PF claim i was calling for the feedback after 2-3 month, they are simply says that, they want to check with Zonal office & Vendor side. They ask to submit in Online claim, even i tried several time but, i could not find my details. I have a mail conversation from last 4 years on Following on my PF withdrawal . I am in Medical emergency. Feb 2020 - My was admitted in Hospital & 2021 i was admitted for Covid'19 may month.

                        Team, Please kindly look at this issue and resolve this asap
                        Help me to get my PF withdrawal amount asap

                        My PF details
                        Emp Code : 63651
                        My Name : Dinakaran G
                        DOB : 13/11/1988
                        PF No : KD / MAL / 0212480 / 000 / 0008936
                        DOJ - 12 / 07/ 2008
                        Company : Big Bazaar ( Future Group )
                        Contact No : [protected]
                        Mail ID : Dhina.[protected]@gmail.com

                        Thanks
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          V
                          vikas baba
                          Jun 20, 2021
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                          Address: Thane West Maharashtra

                          We have purchased Jessa bed and Eco bed as per bill attached.

                          But delivery not get.

                          Cash no.14369

                          Cash memo no.T77/3302

                          Complaint given on dt.2 April 21

                          Please do the needful.
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            R
                            Rajamundriiiik
                            Jun 20, 2021
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                            Purchased soo fresh bread 400 gm on 126.2021 but cashback not given
                            +1 photos
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                            Jun 20, 2021
                            Updated by Rajamundriiiik
                            Purchased soo fresh bread on 12.6.2021 but cash back not given
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                              L
                              Lucky294
                              Jun 20, 2021
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                              Address: Gaya
                              Website: Big Bazaar

                              This is to remind the concerned department of the Big Bazaar/Future Group company to refund my money.I had already registered a complaint but haven't received my money.The transaction was made 4 days ago.This has happened with me for the second time.I hope you resolve the glitch in your system.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                Adarsh pratik
                                Jun 18, 2021
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                                Address: big bazar bihar sharif bihar 803101
                                Website: bizbazar bihar sharif

                                [Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Not refunding my money even after 15 days of cancellation the product
                                D
                                adarsh pratik

                                I ordered a product from bigbazar.in on 4th june amounting rs. 2798 and cancelled the same on 6th june. Still now I have not received my refund. I called customer care number for more than 20 times. Most of the times call does not connect and if connected then they hold the line and after sometime disconnect the call. I also mailed them several times. No response. It is now over 15 days they are not refunding my money. Please refund my money. It is my request. Otherwise I will have to go to consumer's court
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                  Lucky294
                                  Jun 17, 2021
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                                  Address: Gaya

                                  I have attempted to purchase items from Big Bazaar through Future Pay app.It showed that payment successful and deducted money from my account but finally your app shows payment awaiting and order not placed and also did not receive the items.
                                  However, money has been deducted from my account. Total money deducted is 2038.80/- in the transactions.
                                  This is the second time the same thing has happened.I didn't expected this huge glitch from a company like Big Bazaar/Future Pay.
                                  I request you to please look into the matter and refund the amount as soon as possible to my respective account.
                                  Further request you to resolve this payment issue in your Future pay app
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    amitksri4
                                    Jun 16, 2021
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                                    Address: block colony gopalganj

                                    I have BIG Bazar profit club card with 10k balance, As i am out of station from last 1 yrs due to lockdown and was not able to shopping because bigbazar store not available in my area . currently balance is showing 0 amount.
                                    i was trying to connect with customer care but no luck,
                                    i called to big bazar customer care no. they said to connect with future pay customer care after long waiting time,
                                    i tried to connect with future pay multiple time but after long waiting time call was disconnected automatically .

                                    please help me to resolve this issue .

                                    my contact no -[protected]
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                                      J
                                      Jezebel
                                      Jun 14, 2021
                                      Resolved
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                                      Resolved

                                      I wanted to place order on big bazaar I made upi payment of 457 rupees and was successful but order isn’t placed nor I got money in futurepay wallet order no [protected]
                                      I will attach images
                                      +2 photos
                                      Jun 23, 2021
                                      Complaint marked as Resolved 
                                      Thanks 🙏🏻 it was resolved asap
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      Hello
                                      I placed the order around 3/3:30 the payment has been done and the time slot was 6-8 my order was going to be received and now it's showing order cancelled. I paid via Google pay. I hope you refund the amount as soon as possible

                                      Money deducted from account but order is not placed nor the money is in wallet - Comment #3898287 - Image #0
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                                        Ãmìt Jha
                                        Jun 14, 2021
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                                        Address: Kandivali mumbai 400101 growels big bazaar

                                        Hey my name is amit jha
                                        I paid twice bcoz in first payment swipe machine didn't printed so I did second payment of inr 1997 but 2 times my money was debited so I need that refund asap

                                        Details

                                        INR 1997 debited from A/c no. XX3629 on[protected]:04:28 IST at UPI/P2M/[protected]/PINE LABS/Axis Bank. Avl Bal- INR 9551.79. Call [protected] if not done by you - Axis Bank
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