Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Address: Cuttack,Big Bazar

I had placed an order on Bizbazar app, and made the payment of rs -/500 on 7th May.

But the amount has been deducted without my order ID.I had checked there have no order placed in regards to my payment.

I need my money to be refunded back to my account.

Thanks,
SwadhinM

+1 photos

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

May 10, 2021

Updated by Swadhin1 Need quick assistance please..since 3 days there have no update on this.

My amount has not yet credited back to my bank account

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Website: bigbazaar.com

Hi,
My order was not delivered according to the scheduled slot, hence had cancelled my order.
The payment was already made for the order.
In BigBazaar app it shows refunded but have not received any amount yet.
Kindly look into this.
Order #[protected]

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Address: Bangalore

Order #[protected] status as per website is delivered. But this order is not yet delivered and it is pre paid order. I have written multiple email to [protected]@bigbazaar.com and raise an issue on the website but there has been no response.

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Hi,
My name is. Chandrakala Tandale

I was joined bigbazar profit club card system. Amount paid Rs 5000 at bigbazar Pune Maharashtra Hinge wadi branch.
My membership card no. [protected]
I couldn't use this card due to covid 19 lockdown.
But now this card status is not available.
Pl. do needful for refund of my money.
Thanks sir
Chandrakala Tandale. Pune

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Address: Big Bazaar, Rave Moti, Kanpur

I have made an order 5156 rs from big bazaar and paid the amount online. The order was expected to be delivered next day but big bazaar has cancelled the order and there is no one to contact with. They don't have functional customer care numbers and it is impossible to contact them. The refund if my money got stuck.

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Order id :[protected]
I have placed online order on 5th May and delivery was expected by 6th May. Since then till today morning it was showing as order packed. So there was already a delay of 3 days. I kept on calling @[protected] for clarification, but it never got connected.

Nobody called me, no status mails or alert, nothing. The order value was initially of 980.10 Rs, which was modified by Big Bazaar due to unavailability of the products and it was reduced to Rs. 728.60 for 9 items.

I am really disappointed and wanted to raise this concern. Please help, as I am suspecting that they have cheated me.

Best Regards
Saurabh
[protected]
saurabh.[protected]@gmail.com

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Address: C-43-a tagore garden extension

My refund amount has not yet come

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Address: Agra

Pathetic service as my order has not been delivered yet ...order ID:[protected]...my name is Abhishek Suri...[protected], [protected]@gmail.com

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May 11, 2021

Complaint marked as Resolved

Products delivered...

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I made an order of amount 1844.40 to be delivered on 8th May 12:00pm -04:00pm slot.
I did not receive the order yet. On the app it's shown that the order is in transit. Also some item is shown as cancelled and the amount is now shown as 1782.40. I haven't received any refund.

I tried calling the customer care but no one picked up and when I tried the store number (Big Bazaar, Nucleus mall, Maradu) it said the number does not exist. This is so irresponsible and unprofessional. I want Big Bazaar to either get my order delivered or refund the whole amount (Rs 1844.40) ASAP

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May 08, 2021

Updated by ga88 Order id :[protected]

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Address: No o.27 td lane cottonpet bangalore--60053

Hi.. this is Sharath Kumar,
I have order items through online mobile app, bigbazaar app, items value Rs.4814 (four thousand eight hundred and fourteen rupees ) I have paid through upi payment successful. But I have not received order items on promised basis timings may 7 Friday 6pm-8pm, so I have contacted through customer care number [protected] to to that was also busy ( can't rechable) so i have decided to cancel the order, and also did cancel but not received any refund amount,
Please kindly check and refund my amount
Order I'd[protected]
Contact number -[protected]

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I had placed an order on 8th of May, 2021 for a delivery scheduled for the same day at Big Bazaar Howrah (Avani mall) in Kolkata.
I have already made the payment though digital wallet.
I have not received any delivery yet. Not even a call from them for the delay.
I need a refund back.
Do it asap.

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Address: Lucknow big bazar sahara ganj

I bought some goods by Big Bazaar App on May 7, I had a problem making payments while shopping.Anyway, the payment order was taken after that, after that the order was to be delivered on the same day.But today it has been more than 30 hours, so far no information has been given as to what happened next or what will happen.I spoke to a customer representative of Future Group. His attitude was also not good
Order number 8034
69532

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I have placed an order with big bazar Howrah avani Mall order number #[protected]

The order is not being delivered and none of the customer care numbers are working.Please refund my money or else deliver the order.This type of cheating and fraud is not acceptable.

May 10, 2021

Complaint marked as Resolved

Got my delivery today..thanks

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May 09, 2021

Updated by Purbali Samanta Hi, what is the update here? No information on anything, no call...this is frustrating..

May 10, 2021

Updated by Purbali Samanta Hi..any update here...48 hours have crossed.

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Hi BigbazarFutureBazaar

I had try to place orders twice by paying amount 12899.60 rupees and 19281 ruppes.
amount deducted but order not placed.
i tried to reach customercare but it seems very hard to reach waiting more than hour stil not connecting.

Here are the transaction details
from my account debited of INR12899.60 on 07-may-21 &futurepay.[protected]@hdfcbankcredited.UPI:[protected]

07/05/2021 UPI/[protected]/Upi Transaction/futurep Dr. 12, 899.60

and on another transaction on 8 May 2021

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
08 May 2021 POS 517725XXXXXX5500 PAYU-www.futurep [protected] 08 May 2021 19, 281.35

Kindly resolve asap.
in these tough situations my amount deducted and orders not placed with almost total 32180 rupeess. Its huge amount to me . Kindly refund asap please .

Thanks,
Kirankumar

May 15, 2021

Complaint marked as Resolved

I didnt get any email reply . I got call from my city local store and said money will refund in 7 days.My full amount has been refunded in 7 day . Thanks

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May 09, 2021

Updated by sivakiran55 Kindly dont delay my money to refund in this pandamic time this amount needed very much now waiting with this amount to run family .kindly refund

May 11, 2021

Updated by sivakiran55 12899 refunded back till yet to credit balance amount 19281 .Kindly refund my money 19281 as early as possible.very much needed please dont delay

May 12, 2021

Updated by sivakiran55 Hello BigBazarFuturePay

Kindly refund my money 19281 as soon as possible .

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Address: Guntur

I made an order and I haven't received it but the app shows the order was delivered. No one responded for toll free numbers and looted money in the name of order. this is my order id:[protected]

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Address: 128 taru chaya nagar, jaipur.. Pincode 302029

My order id is[protected]
My name is mukta chaturvedi
Mene big bazar online application se samaan order kiya tha 2520.48 rs ka fir samaan time per nahi aya or uska koi message ya update bhi ni aya to mene cancel order kiya.. Uska refund mujhe abhi tek nahi mila hai
Mujhe refund kab tek hoga amount.. Please reply

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Address: Civil Lines, Jagadhri (Haryana)

I have not received cashback of Rs. 100 for my first ever order, until now. Order ID was '[protected]' and order value was of Rs. 509. Later I have not got cashback of Rs. 300 on doing transaction of above Rs. 1500 on 29/04/2021, order ID related to this was '[protected]'. My registered mobile number is '[protected]`.

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May 10, 2021

Updated by rohitbest156 I have not received cashback of Rs. 100 for my first ever order, until now. Order ID was '[protected]' and order value was of Rs. 509. My registered mobile number is '[protected]`.

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I was doing payment of some goods from big bazaar online app.On 4th May 2021 amount has been deducted from account and showing status of transferred transaction of 505.25 to Future pay. But future pay wallet is showing zero balance till now.No one is there to pick up customer care call for hours. I wrote about it on their customer care email id- [protected]@futurepay.co.in
and support mail id [protected]@futurepay.co.in
but emails id's are not working.
Name- Arti
Reference ID is[protected].

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May 08, 2021

Updated by Aarushvashu I was doing payment of some goods from big bazaar online app.On 4th May 2021 amount has been deducted from account and showing status of transferred transaction of 505.25 to Future pay. But future pay wallet is showing zero balance till now.No one is there to pick up customer care call for hours. I wrote about it on their customer care email id- [protected]@futurepay.co.in
and support mail id [protected]@futurepay.co.in
but emails id's are not working.
Reference ID is[protected].

May 14, 2021

Updated by Aarushvashu No response from future pay till now.

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Address: Bigbazaar, Muzaffarpur

I placed an order online (Order ID[protected] on bigbazaar using the future pay app on 6th May 2021, the delivery was scheduled on 7th May 2021 before 11 am. The product has not been delivered yet as well the customer support number is not working. I have mailed as well regarding this issue but to my dismay, have not received anything back. This very unprofessional service is not expected from the future pay group and it's surely affecting your customer base. I have completely lost faith due to this pathetic service. If you can not deliver, Kindly refund the money.

May 10, 2021

Complaint marked as Resolved

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Address: Big Bazaar, Chinchwad Pune 411107

Hi,

I have made the UPI payment from my phone pay wallet account and

Transaction reference no.is T2104242049208580203679

On 24th April and the money didn't get credited to my future pay wallet as I needed to pay for an order of groceries but still it is not refunded back to my account yet.

I am gonna have to file a consumer Court complaint in this regard if no action is taken from your side as soon as possible.

My name is Kiran Malge and my mobile no. is [protected] for big bazaar future pay account.

REGARDS,
KIRAN MALGE

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 47

Complaining about amount got deducted but the order has not placed

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Late delivery/No refund

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Order not delivered but states delivered on website

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Existing status not showing of Big bazaar profit club card

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Order cancellation and refund

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Order not Delivered but showing as delivered

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Refund amount

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My order not yet delivered

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Online home delivery not delivered

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Delivery and refund issue

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Order has not been delivered

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Order delivery

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Order placed but not delivered

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Money deducted And Order Not Placed : Kindly Refund My debited amount

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Looted money in the name of Online delivery using BigBazaar Mobile app

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Refund nahi hua hai abhi tek amount 4-5 hours ka bol kar

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Cashback not received Order ID '807137792'

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Future pay wallet not showing deducted bank account

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Product not delivered and customer care not picking up

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Complaint about Amount got debited from my account and not credited to wallet account of Future Pay

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