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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 49

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R
Ruchi vlogs
May 3, 2021
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Address: Big bazar phniox mall Lucknow

I order few goods through big bazaar online app my money got deducted through BHIM UPI that was 799 but the order was not confirmed and it got canceled by them ..kindly return my money..
+2 photos
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    Moumita Naskar
    May 3, 2021
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    Address: Howrah

    I have not recived my delivery yet
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      Kumari Jyotshna
      May 3, 2021
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      Address: AZAD NAGAR ROAD NO 2, SOUTH CHANDMARI ROAD, POST LOHIA NAGAR, DISTRICT PATNA 800020, BIHAR

      Dear sir, I make the payment of rs 1014 to purchase from big bazaronline on 11th of April 2021 8.43pm. Amount is deducted from my upi bank account but it is not added in future pay wallet. Please refund my amount to my upi account
      DBTR/[protected]/-1014
      I had compliant many times but no reply to comes with me. Please solve the issue as earliest as possible
      Dr Vishwavijay Kumar
      [protected]
      +1 photos
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        M
        Mohan Kumar Purty
        May 3, 2021
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        Address: Bhubaneswar

        I placed an order for groceries on 01 may 2021 with delivery being assured the same day. Even by 12 pm on 02 May 2021, the order still showed confirmed with bigbazar and processing had not started. All this when they claim delivery within 2 hrs. I cancelled my order and refund is showing as having been initiated but it has still not reflected in my account. I have mailed them for revert but received no response.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          ayush933
          May 3, 2021
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          I had my order ready through Big Bazaar online app & proceeded to make the payment using Future Pay wallet. My money got deducted & the transaction failed. It’s been more than 3 days, I’d mailed Big Bazaar as well as future Pay but there has been no response. I also raised a complaint through the app & tried to call for support but no response whatsoever from anywhere. It looks like they don’t give a ### about their CUSTOMERs. I advise everyone never to try placing an online through Big Bazaar ever again!
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            N
            NishaMau
            May 2, 2021
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            As per pincode nearest store 6km to me and I oredered and pay also but it couldn't deliver next day as telling me the long distance 12km which wrong and given me this reason store person, if big bazar not Interested to deliver than don't deliver but don't give wrong answer,

            Selected store from app is kapurbawdi and
            Deliver address purna
            Distance 6km
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              V
              vijaysalunkhe1609
              May 2, 2021
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              Address: santacruz big bazaar

              Dear Concerns,

              I was the employee of big bazaar- milan subway-santacruz since april 2010 to jan 2011 my employee code was 170671 (Vijay Gajanan Salunkhe) i need proper details of PF so i can link it to current uan so please share me proper details on email id: [protected]@gmail.com and let them to connect me on [protected]
              +1 photos
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                E
                E B R
                May 1, 2021
                Resolved
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                Resolved

                I was trying to purchase a few items From BigBazaar online today 1.05.2021, 13:00 pm, I gathered 30 things in my cart totalling 1496 Rs.,
                As I went to check out and paid through my debit card, I found that Rs. 5996 have been deducted.
                I contacted the Helpdesk who said that the amount is not reflecting at their end. Please see the images and kindly return the unlawfully grabbed amount.
                +2 photos
                May 8, 2021
                Complaint marked as Resolved 
                The amount of 5996 rs has been reimbursed to my account by Big Bazaar, Thanks
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                May 01, 2021
                Updated by E B R                 Besides the order was also not placed, so the thrice the amount has been usurped with out any order confirmation
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                  V
                  Vihang Indurkar
                  Apr 30, 2021
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                  Address: Big bazaar, empress City Mall, Nagpur

                  Dear sir/ ma'am,
                  I placed an order for groceries from big bazaar site on 28/04/21 from and paid online.My prepaid amount of Rs.2546.75 for order no.[protected] was cancelled from their end. When I tried to track the order on 29/04/21, it was showing that order has been cancelled and the amount from my bank account was also deducted. I tried to call them on customer care numbers, sent mail and many messages on their site regarding the same but didn't get any response from their side.
                  +1 photos
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  May 04, 2021
                  Updated by Vihang Indurkar                   I received a mail from Big bazaar that they will look into the matter and convey within 48 hours, but now it's been more than 3 days that neither they replied nor my money is refunded yet.
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                    C
                    Chaitanya_07
                    Apr 30, 2021
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                    For my BigBazaar order[protected]
                    Paid an amount of 1004.50 using future pay wallet on 29/04/21. Order was successfully placed on the BigBazaar app and was to be delivered on the same day. After not being delivered I contacted the store next day (30/4/21) and they said my payment had failed kindly call future pay customer care. Future pay customer care number had a wait time of 90 minutes and then disconnected my call. On calling again it said, wait time 40 minutes
                    +1 photos
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                      V
                      Vivek
                      from Greater Noida, Uttar Pradesh
                      Apr 30, 2021
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                      Hi,

                      I had placed an online order (Order Id[protected] on 17-Apr. The transaction was authorised by the bank, however it failed on shop.bigbazaar.com.
                      As a result, I have not received the refund of the transaction. Request you to please look into the matter.

                      Regards,
                      Vivek Gupta
                      +1 photos
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                        I
                        Indpatle
                        Apr 29, 2021
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                        Address: Nagpur

                        I order fortune soyabin refined oil on big bazar online, but after payment they canceled my order without my knowledge n not answering to my phone call on customer service.
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          dmdshweta
                          from Mumbai, Maharashtra
                          Apr 26, 2021
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                          Refund of online prepaid undelivered order[protected]
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                            H
                            Halzy
                            Apr 26, 2021
                            Resolved
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                            Resolved

                            Address: Big Bazzar ,Center Squre Mall, MG Road,Ernakulam

                            I called their customer care but switched off and also to local bigbazzar and they said my was cancelled due to techinical issues and get my refund. After 8 days also i dont received my refund. Please look into it. Details as follows

                            Big bazar order : Id[protected] dated 16 April

                            SBI Bank transfer details:
                            16-Apr-2021
                            TO TRANSFER INB FUTURE RETAIL LIMITED [protected]IGAKYVRCD4 TRANSFER TO 45 Rs 509.85

                            Please give an immediate solution and refund
                            May 10, 2021
                            Complaint marked as Resolved 
                            after 18 days though bigbazzar dont give me any response to my complaints i registered on thir different platform, the amount is refunded to me now. I dont know its automatically happened or because of my complaints over. Anyway Thanks . However I must say BIGBAZZAR customer care is very poor and its cost its reputation.Its highly unlikely i pay upfront for any items from Bigbazzar because of my experience
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                              M
                              MaryJMad
                              Apr 26, 2021
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                              I added money to FuturePay Wallet and even though amount got reduced from bank, wallet balance is 0. I would liek to request a refund.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                S
                                Shree1221
                                Apr 26, 2021
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                                Address: Amanora town centre
                                Website: [email protected]

                                Name Gaurav Vilas Dabhade
                                Store kalyani nagar
                                Emp code 162580
                                I search for my pf no
                                Please give me pf no or uan no
                                Contact no [protected]
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                                  gourav.sindhwani
                                  Apr 25, 2021
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                                  Address: Flat 803 Tower 12 valley view estate gwal pahari

                                  I bought a single seater recliner from Hometown for INR 17999, which was supposed to be delivered by 14th April 2021. When the order was not delivered I enquired on Hometown customer care as well as dropped email on their customer support email, 2 days later I got a call back telling me that they don't know why the order was not delivered and there was no communication on the same. Since then I am dropping emails and calling on their customer care for refund, but they are not replying, calling back and not giving me refund. Please help me, the order id is[protected].
                                  +1 photos
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                                    princeprince
                                    Apr 24, 2021
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                                    Address: senraleigh nodiha market

                                    Loss of my amount because they are unavailing the product by saying u cannot take oils more than 6 pieces

                                    Is there any rule in big bazar that a consumer cannot take oils more than 6 pieces

                                    They are misbehaving with coustomers by saying i am the store incharge i will not give product to u
                                    Do what evr u want to do

                                    Add- asansol sentrum mall
                                    Big bazar
                                    West bengal
                                    713341

                                    Cont_ Prince bhagat
                                    Ph - [protected]
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                                      Ankur jamwal
                                      Apr 23, 2021
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                                      Address: NATIONAL HYDROGRAPHIC OFFICE, RAJPUR ROA, Near RTO

                                      Sir/ Madam
                                      I am regular customer of big bazaar. I have ordered some vegetables and fruits on future pay app...on 19 apr 2021. My money rs 1037 was deducted from my account. But items not delivered...i am trying from last 04 days to contact your customer care personnel... But there is no positive reply...
                                      +2 photos
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                                        Hena Afreen
                                        Apr 21, 2021
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                                        Address: Hyderabad

                                        I have placed in order yesterday and the payment was successful from my end. However the order got cancelled and the refund is pending. No update about refund.
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