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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 5

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R
Ravi M Balikai
Jan 15, 2023
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Big bazaar profit card refund issue

Address:1833 Ground Floor, 5th main, 12th cross, Hampinagara Bangalore Karnataka 560104

Bangalore city of karnataka state. I have purchased BIG Bazaar Profit Club Card afterwards I, m not able to redeem because of Big Bazaar was close long time,
I need refund the Balance Amount Rs.11000/-. customer care number of big bazaar profit club was working, whenever i call them they used to say big bazaar shop would resume at the earliest and now since last 6 months i am not able to contact even the customer care number. Email...
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J
Javed_9883
Jan 15, 2023
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Profit Club / Future Pay

I have purchased Big Bazaar Future pay membership of 10000 rupees, amount paid via Bajaj Finance EMI. Not utilized single amount they have entire amount I.e. 10000 + benefits on that.
Now suddenly the store is closed and they are no where to found. Please help to get the money refunded. Refer below log.

Your Big Bazaar Profit Club card number [protected] has been successfully linked to your Future Pay wallet.
br...
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M
Mahemood Abbasi
from BENGALURU, Karnataka
Jan 15, 2023
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Request for reimbursement of fund Rs.10433.58 of Profit card club.

I joined the Big Bazaar Profit Club on 02/01/2020.My membership card number is [protected].I could not do shopping because biz bazaar is closed.I have Rs.10, 433.58 in my account.

Kindly reimburse Rs.10, 433.58.Please let me know what are the documents and process required for reimbursement.

Thank and regards,
Mahemood Abbasi.
[protected]...
+1 photos
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M
Mahemood Abbasi
from BENGALURU, Karnataka
Jan 14, 2023
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My reimbursement amount of Rs.10,433.58

I joined the Big Bazaar Profit Club on 02/01/2020.My membership card number is [protected].I could not do shopping because biz bazaar is closed.I have Rs.10, 433.58 in my account.

Kindly help me to reimburse Rs.10, 433.58

Thank and regards,
Mahemood Abbasi.
[protected]...
+1 photos
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S
soshre
Jan 14, 2023
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Refund club membership

Address:mysore

In Mysuru city of karnataka state, I was the regular customer of Big bazaar and on advice from it's sales representative i have taken 2 big bazaar profit club cards of Rs.10, 000/- each but since last about 1 year the big bazaar at mysuru is closed with unknown reasons and in that place a new shop called smart bazaar is opened initially the customer care number of big bazaar profit club was working, whenever i call them they used to say big...
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S
saugat2k7
from Bengaluru, Karnataka
Jan 12, 2023
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Requesting reimbursement Rs 800 for Big Bazaar wallet and Big Bazaar voucher

Hi,

I have been a long term big bazaar customer, but my money in my future pay app is not showing anymore now after installing the latest update. Balance was approximately Rs 300 when last checked.

Also I purchased a big bazaar voucher for Rs 500, for which I have CODE **********2851 and 6 digit PIN, which is expiring on 21 Jan 2023.

So requesting to please refund a total Rs 800 due to closure...
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S
Seero
from Nashik, Maharashtra
Jan 11, 2023
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Wallet balance stuck

Address:Central store, city center mall,nashik

I want to file complaint regarding an amount of 1499/-in wallet of future group/- which i have loaded in the wallet.Now The central store from future group is shut down.Also online store not available. How do i get my money back....
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V
Viswa960
Jan 9, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
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Fixed Deposit amount not paid after maturity

Address:Calicut, Kerla

I havs an FD #[protected] booked with Big Bazar (FEL) from December 2019.
Its maturity date was[protected].
Now even after 3 weeks of maturity, FEL / Big Bazar / Home town / CentralMall group is not returning the amount.
Worse still is that they are not responding to mails or not picking up calls.
For a senior citizen like me, not getting hard-earned money back in time easy really bothering as I have many comitments...
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A
Advocate Anil Singh
from Bokaro Steel City, Jharkhand
Jan 9, 2023
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Big bazaar profit club coupon refund

I have a big bazar card of profit club coupon, as big bazar is closed so where should i get my refund of above coupon. please suggest....
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S
sri_jali
from BENGALURU, Karnataka
Jan 8, 2023
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Reg. money in my wallet

Address:46, pionier residency, doddamara road, central jail road, rayasandra Bangalore 560099

Hi,

I am having around 4000 rupees in my big bazaar wallet. But recently this company got acquired by Reliance Smart. Big bazaar customer care number is also not reachable.

So help me on how to get my wallet amount back.

Regards,
Srinivas
[protected]...
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P
prashantkaushik123
from Mathura, Uttar Pradesh
Jan 8, 2023
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No refund of amount of profit club card

Address:mathura,281001

I have a Big Bazaar Profit Club card in which my almost 10, 500 Rs amount is left but without customer letting this know, big bazaar is closed now. You haven't given any instruction to customer by email, message, call that how we will get/claim our card balance amount. So please return my card balance amount as earliest possible. Your Customer care number is closed. Also your email is not in use anymore. Kindly provide 10000 rupees amount...
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M
from Jodhpur, Rajasthan
Jan 5, 2023
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Profit club big bazar amount use

Address:C-5, shastri nagar, Jodhpur 342003

I had registered for profit club amounting RS 10000 and utilized only 3000. As big Bazar is now closed I need my amount refunded.

Not received any refund or communication regarding refund.
Kindly refund my amount.

Registered mobile- [protected]
Registered email- [protected]@gmail.com...
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R
ravish34
Jan 5, 2023
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Fixed deposited amount not credited

Address:mumbai

My 3 fixed deposited date 19/12/2022, but no amount credited my account and not response or contact future group mail or by phone no.

my contact no. [protected]
mail id- [protected]@ymail.com...
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R
ravish34
Jan 5, 2023
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Fixed deposited not credited amount

Address:mumbai

My 3 fixed deposited date 19/12/2022, but no amount credited my account and not response or contact future group mail or by phone no....
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C
Chinmay@75
from Jatani, Odisha
Jan 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hopeless not responding the mail regarding FEL FD

Address:Mumbai

Sir,
As per your requirement of FEL, I have already sent the required document for your immediate action. But still, the amount is not credited to my account. It is my hard-earned money, this amount was invested for my daughter's study purpose, I am really hopeless, kindly contact me and revert me back. Mobile NO-[protected]...
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S
subh19
from BHOPAL, Madhya Pradesh
Jan 4, 2023
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Refund big bazaar profit club membership card balance

Dear sir
I am member of big bazaar profit club membership of your company I have five big bazaar profit club membership cards and cards detail all as following
Card no .
[protected]
[protected]
[protected]
[protected]
[protected]

every card have a good amount of balance in it.
I am from Bhopal Madhya Pradesh and your all big bazaar stores...
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M
Mailadil
from Kothamangalam, Kerala
Jan 4, 2023
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FD maturity amount not yet refunded/credited

Address:Futuregroup Enetrprises Limited, FD Department, City Gold Mall, 3 rd Floor, Near Shyamlal Crooss RD, 132 Feet Ring Rd, Satellite, Ahmedabad 380015

Fixed deposit in bif bazaar for 50000 matured on 5/11/2022. Already submitted the following documents electronically on 02/11/2022 to [protected]@felindia.in and [protected]@futuregroup.in.
Documentssubmitted- multipurpose form filled, copy of fd certificate, PAN, aadhar copy and cancelled cheque.

The matured amount is not yet refunded or credited to my account and no reponse to my mails

Fixed Deposit No.[protected]br...
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R
raj_verma
from Mumbai, Maharashtra
Jan 3, 2023
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Regarding Big Bazar Smart Card

I have Big Bazar Smart Card that having around 10000 balance and Hence BigBazar is closed I'm unable to use.

I tried to call to call Big Bazar customer support but didn't got any response.
I have also tried to send an email to the customer support email id but didn't got any reply.

Can you please help me to get the refund?...
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N
NADEEM WAHIDI
Jan 2, 2023
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Regarding profit club Card fraud

Address:big bazaar Ranchi

I am member of profit club card from the Last 4 Years but from February 2022 I am not able to use my profit club Card. kindly refund my amount as early as possible...
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C
Chinmay@75
from Jatani, Odisha
Jan 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Future Group FD- Not paid

Address:KINGS APARTMENT, VIP-124, IRC VILLAE, NAYAPALLI, BHUBANESWAR

Future Group has not paid me the matured amount of the FD. The maturity date was November 3, 2022. The email id and the contact number in the FD receipt are not working. An email sent to [protected]@futuregroup.in requesting them to pay back the money but received no response yet.
FDR Number[protected],[protected],[protected] and Consumer ID- CH18850.I didn’t get the claim from company. I am trying hard to reach company...
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