Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

As per there offer I did shopping of 2544 rs. on 11 april 2021. According to there offer I will receive 500 rs cashback.
but all of sudden they give me 62 rs refund (estimate[protected] and now I am not eligible for cashback. from my bank account 2544 deducted.
this is a fraud from big bazaar. I want my 500 cashback.

Because of lockdown I'm not able to extend my gift card please help me out how to extend my gift card voucher.
I hope you will help me out

They make fool by making profit club members, First they offer 12k rupees worth of shopping at RS 10k but hey want 10k up-front . seeing the offer lucrative I also get one .
They seems to offering benefit first and I enjoyed shopping with it in first 2 3 months but real trauma came when COVId situation arises. I could not be able to visit their store due to locdown but when I got to visit their store in FEB 2021 then I came to know that my card validity is expired few month back. In scenario where even loan installment are being postponed by government they did not give extension of even 1 month to use my own money which I have already paid them upfornt.
NOW there customer is also very pathetic, after multiple request to extend my validity they did not resposne for 1month then one fine day they reply (after calling their customers care number) that my card validity was extended but again expired. Wow there was no mail/message/call for this information and they are telling I can never use that money.
BIG Scam.

I have done a purchase with big bazaar burdwan for amount of Rs. 1446.75 and paid the amount with my ATM CARD dated 25.03.2021 . But the amount of Rs. 1446.75 has been deducted twice for the same purchase. The amount has not been refunded yet.

My name is Pramod Koshti, mo- [protected], koshti.[protected]@gmail.com.

In my profit club card Rs 1268 there.. without any intimation, they lapsed my money, made it zero.. though big bazaar having very limited product..

They should return my money, I want spend it in one go.. and never want to visit big bazaar again..

Dear sir,

I went to BUGBAZAAR IN GAYA, the price is as MRP WHICH IS NOT SUITABLE FOR US AND TIME TAKING TO VISIT YOUR PLACE, I can get the same thing from the market at low price comprising to your product. I got unsatisfying and fell very sad after seeing your price.

Thanks
Pawan
[protected]

My father who is a senior citizen (78 years) went to shop some grocery items from Big Bazaar Hiland Park on 06.03.2021 evening. For billing, he stood in the queue of Priority Counter (where senior citizens/pregnant women/physically disabled people are given priority). Since he was standing in the queue for a long time, he asked the cashier whether they are giving any priority to senior citizens or not. The cashier (Mr. Sandip Banerjee) very coldly said that they are NOT giving priority to senior citizens as they have shortage of staffs and quite inhumanly let him stand behind all other young and fit customers. My question is what has shortage of staffs to do with giving priority to senior citizens in the priority counter? It is basic humanity. What are the priority counters kept for if the cashiers are not even abiding by the rules set by Big Bazaar? I was thoroughly disappointed by the inhumanity shown by the staff. Kindly address the issue so that no senior citizens ever have to face such inhumanity at the hands of Big Bazaar staffs.

Very disappointing experience with Big Bazaar.
Not received any item but showing few items delivered.
No response from Big Bazaar. Pfa screenshots.
Capt.Rajesh Kalra
[protected] / [protected]
[protected]@gmail.com

I had made payment on big bazaar online shopping website, there was option to pay via future pay, i tried other modes, but those were not working, so I added Rs 1173 in future pay wallet, amount is debited from my account but top up was received. I contacted customer care they future pay wallet is updated in 24 hrs. It was not updated in 24 hrs do I called again this time they told that it received in other a/c and not future pay so refund is initiated. I waited for 7 days but still no refund is received. Today they told to call future pay no. Which they never picked during all these times to get resolution. I want my money back in my A/c

Contact-[protected]

Hello my Future pay wallet amount was completely wiped off on March 1st, 2021.
I was asked to deposit about 10K when I first purchased the card..and I was told that I will get the unspent amount automatically refunded into my account at the end of the term.
But then I kept receiving calls asking me to extend the deposit - due to CoVID - etc...I was also told afresh that the money won't be refunded automatically..some long drawn procedures were involved it seems. To my disappointment today my Future Pay App shows zero balance.
I have the number of one representative with whom I was talking to : His name is Naveen
His number: [protected]. (From somewhere in Phoenix mall, Whitefield..Bangalore) .
Can I hope to get back my money from these scamsters ..who collect money from customers with ease but give them a hell of a time to pay back what is rightfully due to them.
Prabhu

Voucher no. [protected]
And
[protected].

Solve my problem

I want to replace few items which we bought from Big Bazaar City - kanpur on 19 February. Now we came to Noida city and want to replace them here.
Is it possible to replace the product.

Tags are not broken. Bill is there.
Problem is Bill is in the photo.

Name Gaurav Vilas Dabhade
Store kalyani nagar
Emp code 162580
I search for my pf no
Please give me pf no or uan no

Sir myself shersingh bearing profit club card no -[protected] is a loyal customer of big bazaar and frequently purchasing from big bazaar. I made the PCLB just before corona lock down and the coupons of 250 rs each which was supposed to be reedemed on fashion on order of 599 or more got expired and when the national lockdown was opened I approached big bazaar jodhpur but they did not listen to me and no fresh coupons were given to me . In this way I was cheated by big bazaar . Prior to issue of PCLB they used to promise so many things to do for me but now I am totally dissatisfied with big bazaar . So pls atleast issue me fresh coupons so that I should get What I am supposed to get. I[censored] will not do this I will not use big bazaar and PCLB any more and discourage everyone to use this. I hope u will sort out my problem. My contact no is [protected].

Their phone call recordings, e mails and payment receipt are with me. They have told that now I need to pay this amount and the rest I need to give after 1 month salary from Singapore. I need my money back. Future group, 401, Rajendra palace near New Delhi

My future pay card no.[protected] is previous balance is 1840

i go to big bazaar ambience mall and pay by future card the cash counter guys says your card is expire and balance is zero.

why my balance is zero and no information about card expire related message .

pls help me to recover my balance.

Regards,

Vikas Azad

Hi my p.f number is... MH/KND/38491/88144.
...I worked in brand factory, kukatpally, Hyderabad which is under in future enterprises ltd...I couldn't see my pf details and withdraw my PF in online could you please resolve my problem...my joining date is...01/02/2012...my mobile no is...[protected]...
Could you please do as soon as possible due to my father's health issues...

Dear sir I have baught a super saver voucher worth of rs 2500. Through paytm app via kotak mahindra bank upi on 23/01/2021. but i haven't received any voucher and amount is deducted from my kotak account

This is my transaction details:

UPI/futurebazaa/[protected]N/A

Chq/Ref No. UPI[protected]

SO PLEASE REFUND MY AMOUNT

Hi,
I am a regular customer at bigbazzar since last 10 to 12 years .
Previously at bardhaman branch then at durgapur .
This brand used to be the hearts of people for your stocks and customer service .
But today I really feel ashamed of bigbazzar .

The incident begins like this,
Today my mom (shyamali samanta) went for shopping some of my sister's clothes (tops and pyjamas ) at bigbazzar durgapur (citycentre) . She was trying to choose the best of available outfits . When just for the shake to recieve a phone call, she was standing near a exit for better voice clarity .

A mid hight man (5'5") wearing a specks, caught her and started telling her, that she is trying to steal the goods . They took her to a seperate room, and detained her for 20 minutes . Didnt even give her phone . After arround 20 minutes, they gave her phone to call me (I am her son, saptarshi samanta) .

She was carrying a brown coloured hand bag and a shawl inside it for winter season .
The bag was also identified in the cctv before she was entering bigbazzar, durgapur (near citycenter ) . Moreover the bag was having holes inside it, at it was quite old .
And the shawl, as it was worn previously didnt have any tag .
Still they said, she stole the bag and the shawl .
At the humiliated her (cant even imagine the words they used to describe her), and charged both for the shawl and bag .
When I arrived (as she called me due to a short of a few rupees ) . I asked them to verify the cctv footage infront of me, which they didnt show and quarreled .
When I wanted to come tomorrow, to see the cctv footage, the didnt even give the bill . So that I cant not prove any thing .

This kind of service was not expected from this reputed store .
I think this incident has to be brought to light, as it should not happen to some one other .

Ref:

Name : Keyur Kamaldasji Mahant

User name : [protected]

Card Number : [protected]

Mobile Number: [protected]

Dear Sir/Ma’am,

My Big Bazar Profit Club Card no. is [protected]. Due to lock down and corona pandemic I could not visit Big Bazar outlet for the last 7-8 months and even the Big bazar, Anand, Gujarat was seized by the local authorities for a long time as one of the Big bazar employee found corona positive. My Big Bazar profit club card had a balance of Rs.2851 but when I visited Bid Bazar outlet at Anand, Gujarat on 12, 01, 2021, I was told that my balance amount has been expired on December 2020. Looking at the lock down and corona pandemic situation company should extend the validity at least for 3 months.

It is my humble request to credit my balance amount of Rs. 2851 into my Big Bazar's profit Club card as I am a very old & reliable customer of Big Bazar.

Looking forward for your positive response.

Thanking you,