Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

've placed an order through your website and it was delivered on time but they
have delivered "Wellberg vaccum flask set flask 500ML + Coffee Mug (2 Unit)
combi set - with bag" instead of "Wellberg vaccum flask set flask 750ML + Coffee
Mug (2 Unit) combi set - with bag. I also emailed regarding this on 14th Jan 2021
and got the revert with Reference No: BB[protected]. Post that I've received a
call from +91-[protected] on 14th Jan 2021 and they assured that the product
will be returned and will refund the product amount. I tried to reachout on the
same number multiple times but didn't get any response even a single time. Also, I
followed up over email but they are also not replying.

I am not able to figure it out that why this is happening. Today is 29th Jan 2021
and still my problem has not been resolved. How many day should I wait for this?

Below is my order details:
Order Number[protected]
Invoice Number -[protected]
Invoice Date[protected]

Big Bazaar accepted my payment(₹2500) for super saver voucher on 24th jan 2021 and told it to be delivered within 12 hours. After 12 hours i raised a complain to its customer service on 25th jan 2021 and the told that it will be delivered within 48 hours. Its been more than 72 hours and they haven't delivered the vouchers yet. Now also they are telling that the complaint is in process. I want my money refunded as this is a case of shear cheating. They shouldn't have accepted the payment if they aren't available to give the service on time.

Dear sir

I am unable to use balance amount of Rs. 3000.15 in the card due to expiry of validity period.
You are therefore requested to kindly revalidate the BBPC card with the following details, being I am an old customer of Big Bazaar, so that I can avail my balance of Rs. 3000.15 for purchasing from Big Bazaar outlet.

Thanks

Nitesh Asati
Mob no-[protected]
BBPC card no- [protected]

Dear sir I have baught a super saver voucher worth of rs 2500. Through upi paytm app on 23/01/2021. but i haven't received any voucher and amount is deducted from my kotak account

This is my transaction details:

UPI/futurebazaa/[protected]N/A
Chq/Ref No. UPI[protected]
SO PLEASE REFUND MY AMOUNT

Dear sir i bought worth 2500 rs super saver voucher payment through Upi .and 2500 hundred deducted of my account.but i haven't received any voucher
My Transaction details is
UPI/futurebazaa/[protected]N/A
UPI[protected]
SO PLEASE HELP ME AND REFUND MY AMOUNT

Hello, i am Ranjit
Mere bhai ne 23/01/2021 ko easyday app ek offer dekha jisme indiagate basmati rice rozana 5kg pack jo tha wo flat 6 rs.ka show kr raha tha to wo mere bhai n order kr diya. maximum 7 pcs hi le sakte the to wo order kr diye aur baaki ghar ka kuch aur saman. total bill hua 882 ka...but mere paas wo deliver nhi hua...mujhe ye bataya ja rha hai ki wo rice ka pack deliver nhi kr payenge matlab nhi de payenge...cash on delivery ki thi mene...jis store pr ye online order gya tha wo h [EASY DAY KAMLA NAGAR] waha se mere paas call aaya ki ye system m error dikha rha hai isliye ye order nhi ho payega..but app se mene order kiya usme ek dum clear offer show kr rha tha ki rice FLAT 6 Rs.
Fir meri baat waha k SM, DM, se hui unhone bhi yhi bola ki ye deliver nhi ho payega aur fir mera order un logo n hi CANCEL kr diya
But m chahta hoon ki ye order mera poora ho jo mene easyday app pr order place kiya tha...isme meri koi galti nhi hai..mujhe jo us app m offer dikha wo mene order kiya to wo mujhe chahiye...order ka ek screenshot h jo m aaoko send krta hoon
Please mera ye problem resolve kre...without delay..

I have purchased one luggage bag on date 17.01.2021 in amount ₹2099/- from big bazaar, Ajmer(Rajasthan) And went to exchange that bag on date 19.01.2021.Initially staff was agree to exchange that bag, accordingly I have selected another trolly bag of amounting the same rupees, but afterwards they denied for exchange by stating that warrantee is issued already, no exchange will be done.I refused to take that bag back.And big bazaar staff rudely denied and didn't give any response.The bag is still with them.Kindly do needful.

Sir main 5/01/2008 ko join kiya tha mujhe mera pf nikalna hai, mujhe mera pf number maloom nahi hai plz mujhe mera pf id mujhe bata dijiye or mera pf settlekar dijiye mera naam vikas Singh hai, mera employe id hai 50336

Dec 31st 2020 In Big Bazaar Tiruppur, I paid Rs.5534.00 using GPay since it took more than 1 min to confirm the transaction the cashier at Big Bazaar told me the transaction is failed. When I said money got deducted from my account and he replied saying money will be returned to your account in 5 - 7 working days. So again I have paid the bill using my wife's debit card.

Today [Jan 15th 2021] - still I didn't receive my refund.

GPay Transaction:
Date : 31 Dec 2020
Narration : UPI-PINE LABS PRIVATE LI-fbb.[protected]@axisbank-UTIB[protected]-UPI
Cheque/Ref. No. :[protected]
Amount : 5, 534.00

Hi,
I need duplicate bill of purchasing from Big bazaar dated 30/12/2020 How can I have the same?
I have bought dress but there is some size issue. I misplaced the bill. Please help.

Someone has done a fraud transaction from my credit card to buy voucher of big bazaar from paytm.Bill number 82345 .Date of transaction[protected].I request big bazaar to cancel this order and refund me money.

I find recently that future retail is charging for personal accident insurance in each bill whatever be the billing amount.No policy was ever taken with Future retail and they gave no right to charge the customers.Who us interested in a policy of a losing concern and it is against public policy to charge unreasonably for the same.It seems they are trying to mint money this way and try to make up fir a part of their losses.Please intervene and get such charges stopped instantly

My voucher is showing active but big bazaar staff is blaming me for that fault even it is showing unredeemed.. They insulted me and told me to make payment of those items

My 2 big bazar coupons simply deactivated ..out of 4 i took they intentionally deactivated 2 coupons
They are not activating or at least they are not telling reason for deactivating. I jave raised Service Ref No. BB[protected] which they are closed and even customer support also not giving any solution.this absoluting cheating by big bazaar. Please dont beleive them.

I made the payment for modular kitchen in December 2019 and the work has not completed till now and they are not even refunding me the payment on demand

Hi - I purchased a lounger from hometown in March 2020 but due to Covid it was delivered to me by the end of June 2020. I faced multiple problems regarding the product and raised service complaint as it's hardly 5 months since I have been using it - so I can say it's a very poor quality product. Last week while sitting down on one of the seat broke down again - hometown person who visited for checking on complaint told that the spring is broken and seat's foam is also settled down. He told another person will visit for repair but today I got a call that the person will visit but we need to pay for the repair.

It's hardly 5 months since using this costly product. Firstly, the product quality is so poor and now company is even denying to cover the warranty. This is openly cheating the customer.

Dear Team unfortunately I believe on big bazaar and bought a Koryo TV on Aug 2019 along with one year extended warranty. But since Sep 2020 I tried to contact with your team they came once and later went back even TV was not fully repaired then same problem again occurs but again I tried to contact them (Vikas Maheshwari) but he only postponed things. Later I reached Big Bazaar Inderlok store from where I purchased that TV on 28th October since then to till now I am in regular contact with your store team my TV didn't repaired yet.

I want my full money back within 24Hrs as you guys are constantly mentally harassing me due to this.

I also lodging complaint against you in consumer forum.

As I can attached only one image thats y I am going to attach your store receipt.

Thanks & Regards
Amit Kumar
[protected] & [protected]

My invoice got wiped out . So i need Duplicate invoice for the invoice number[protected] dated[protected] from Bigbazar, ameerpet.

I bought a leather jacket in october 2019 but when i used this product 2 or three times ..
this product is fully damaged ..
the quality of material is very poor ...
the leather of jacket is damaged easily by just rubbed by hands without forcefully...

I bought a bajaj mixer grinder gx8 on 26th january 2019.now i am having some issue with the mixer and now it needs to get repaired but as the big bazar bill ink gets erased within few days so now the.bill is of no use hence i needed a new bill but big bazar refused. Please help me to get the duplicate bill from big bazar so my mixer can be serviced within warranty period .
I bought it from woodsquare big bazar narendrapur kolkata.