Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated May 15, 2024
Complaints 3869
Resolved
1795
Unresolved
2074
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Meghma Mitra
Apr 30, 2020
Report
Copy

refund during lockdown period

Address: Big Bazaar VIP ROAD KOLKATA

I had shopped online from big bazaar in this lockdown period. My payment was made using personal debit card. A few items were cancelled by the shop due to their unavailability. It has been more than two weeks since i have contacted them about the refund. They keep telling me i will receive my refund within 7 working days. Many 7 days have passed. Pathetic fraudsters. I will have to escalate this matter because during such covid-19 crisis,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sghosh68
from Mumbai, Maharashtra
Apr 28, 2020
Report
Copy

overcharges beyond mrp

Yesterday I purchased several grocery items from Hiland Park Big Bazaar, Kolkata-700094 vide invoice number [protected] - 25 dated 27.04.2020. In both the invoice several items rate was charged above the MRP amount. So please do the needful accordingly and returned the excess amount you have taken from me immediately before going to further at your door....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Ramesh Jaiswal
Apr 28, 2020
Report
Copy

discount on shirt

Address: bhopal

I have bought shirt on 18.02.20 from Big bazaar situated at Aura Mall bhopal, on display counter they showed 40% discount but at the time of billing they dont give that discount and cut amount from discount coupan of fute pay scheme.

After that they called for explanations but there is no any responce till now....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preety dhanjal
from Mumbai, Maharashtra
Apr 22, 2020
Report
Copy

order not received and refund not initiated

I placed an order on big bazaar for home essentials through the future pay app on 18th april. I haven't received it yet (22nd april) i was told that i will get it by 19th april. They cancelled some of the items saying that they are out of stock. I emailed them to cancel my whole order and refund me a total of 2220 (My shopping amount). However, they said my order cannot be cancelled as it was in transit. This company is a fraud. I want my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vasanth9kumar
Apr 25, 2020
Resolved
Report
Copy
Resolved

pf still not received

Address: Salapuria Gateway Jayanagar 45, A Block, J.P. Nagar, 2nd Stage, Ward No - 57, 9Th Block Near Ragiguddu, Bengaluru, Karnataka 560011
Website: Future value retail limited

Dear sir

Please below mentioned details

Nama :Vasantha Kumar np
Emp code :57430
Pf number :MH/38491/48700

Address :Salapuria Gateway Jayanagar 45, A Block, J.P. Nagar, 2nd Stage, Ward No - 57, 9Th Block Near Ragiguddu, Bengaluru, Karnataka 560011

Regards
Vasanth Kumar np
91+[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhriti Raghav
Apr 20, 2020
Report
Copy

no refund received

Address: Greater noida

Namaste, Thanks for shopping at your BB GRAND VENICE MALL Club! Your order# #[protected] of 22 items, estimated value 2925.00 is being processed
The above order was cancelled.
The refund has not been initiated till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rypatole
Apr 18, 2020
Report
Copy

big bazaar

Address: Ahmednagar

Rates are higher than local bazar for sugar, groun nuts, oil
As per government declaration, every food, groceries should be easily available for each and every indian at actual price though it is lockdwon.
Some shopekeepers raised rates in their shops. They local but big bazar is reputed company. It's a brand. Many ngos and other denominations come forward for helping indians. But in this bad situation big bazar should come...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheetal Vedi
from Hyderabad, Telangana
Apr 18, 2020
Report
Copy

fraud 800033325

Address: Mumbai
Website: Big bazaar

My order number is[protected]. I raiser this order on 11th of april via big bazaar online and paid. On 12th of april they canceled few items as unavailable and refunded.. That is ok.
But on 14tha i recieved a message that my order is delivered which was so confusing because i did not receive any order. I raised a complaint via email and calling customer care. They say that they can see my order is still in transit however in my app...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravindra Babu Meka
Apr 18, 2020
Report
Copy

reg: amount refund on order no's 800039949 and 800034698

Address: Big bazaar,Nellore

I have purchased two orders with order nos[protected] and[protected] after paying online, some products or not available you have said the balance amount will be refunded.
It's been 5 days still the amount has not been credited, please kindly look into the matter and do the needful.

Your refund request for following transaction is being processed
And the money should reflect in your account within 5-7 business days.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh Prasad Roy
Apr 16, 2020
Report
Copy

product not delivered and received message of delivery

Address: RAJENDRA CHOWK, HAJIPUR

I have ordered yesterday[protected] few items on shop. Bigbazaar.com (Rajendra chowk store) and i have paid rs. 2078 online and today[protected] was delivery date. I was tracking the status of my order. At 12:44 pm it was packed and i was waiting for order to be delivered and at 4:39 i received a message that your product has been delivered. I just got shocked that how is it possible??? Without delivering product how big bazaar shows that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pinku Rajesh Pandey
Apr 15, 2020
Report
Copy

return defective product

Address: 587A/782, B-Block, Gandhi Nagar, Telibagh, Lucknow

Dear Sir, My mobile number is [protected]. I am getting your order on 31st March, but GH Chakki Fresh 10 Kg, Qt5 Net 1660 RS Bed Products send me to big Bazaar. Please return this product. I will apply to the consumer court to deliver your defective products ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anishka Agarwal
Apr 15, 2020
Report
Copy

fraud on profit club card

Address: Mumbai

I am reporting a fraud on my profit club card. Following three fraud transactions have been made on my profit club card number [protected]:
[protected]:12:11:22 4749 bb inderlok rs 1010
[protected]:08:27:25 4924 fb-new delhi rajendra place mtro station rs 1005.
[protected]:09:03:34 4749 bb inderlok rs 2806
Following is requested from big bazaar:
1. get the transactions investigated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshit1110
Apr 14, 2020
Report
Copy

need my pf detail

Address: gurgaon

Hi my name is harshit and i was working with ezone future group ltd.in gurgaon central mall. I have my employee code and mail id of that organization but don't have pf number i am sharing my detail kindly provide me the same so that i can withdrawn the same.
Please find the emp detail given below.
Employee name - 273836
Employee code harshit. Singh
Date of joining - 13-aug-2014
Date of exit -07-feb-2014br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauti03
Apr 13, 2020
Report
Copy

overcharge of delivery charges

Address: BB ATLANTIS MALL CIVIL LINES ALLAHABAD
Website: shop.bigbazar.com

I made an order of rs 4418 including delivery charges of rs.150 on 08/04/20 of groceries on big bazaar. While packing of the items some out of stock items were removed and the order amount reduced to rs.2813 including delivery charges of rs.150.
The delivery charges increases with the order amount. For order amount less than rs.3000 they charge delivery charge of rs.75.
My order amount reduced after packing of the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had renewed 2 of my bbpc cards in march and got 2 rs.250 fbb vouchers against the renewal to be redeemed by 30-4-20 but due to lockdown can’t even step out for these non essential purchases. The police is catching hold of people who are stepping out of their homes and filing a case against them. One such case was filed against us already. I talked to the customerxare just now and the executive manisha who talked to me said that the dates...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yastin14
from Hyderabad, Telangana
Apr 11, 2020
Report
Copy

prepaid online order not delivered

Address: Big bazaar bathinda

I placed a prepaid order with order id[protected]. It was supposed to be delivered two days back and i still didn't receive my order. There all customer care forums are unresponsive. And now i got a notification that my order is delivered. I didn't receive my order. They are fraud and are very unreliable group. Please help me getting my money back. : (...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
राजेश अग्रवाल
Apr 11, 2020
Report
Copy

he was not provided due to order slip

हमने कोलगेट पेस्ट को अपनी order slip पर लिखा पर operator ने रामदेव का दन्त क्रान्ति मंजन बिलिंग कर सामान स्टोर से बाहर भेजा...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alok kumar Mallik
Apr 9, 2020
Report
Copy

executives not responding to calls

Hi team,

I am trying to reach the big bazaar home delivery service number from past few days but i phone call is not being attended.

I stay in bhubhaneswar and the service number i am trying to call "[protected]".

Even if it's hard time to deliver essential needs atleast a response is required when someone trying to reach you on multiple attempts.

You can reach to on my cell phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prithwismahata
from Bengaluru, Karnataka
Apr 8, 2020
Report
Copy

order not delivered

[protected] I placed the home delivery order and made full payment online. But the order is not delivered. Very bad service. In such situations if the promise delivery is not happening that is not at all expecting.

Haven't yet received my order, and why was the item cancelled, when I placed order the items was displayed why then on the app portal ???...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitika Bajaj
Apr 6, 2020
Report
Copy

misbehaving at your kundalahalli big bazaar bangalore

Address: Bangalore

Today i visited kundalhalli big bazaar. Due to shortage of staff there was billing issue with vegetables which i reported to store manager of kundalhalli big bazaar!

He started shouting and talking unnecessarily which lead the conversation to a different direction, the argument became so heated that i had to call police at ur store to warn him.

My question is, is this the way u teach ur employees to talk to women....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy