Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I purchased my grocery in coimbatore big bazaar shop id 2544 on 09 oct 19 items worth of 5000. I asked them to deliver that in my home i gave proper address & contact number. They gave me the challan no: 1253549,.in my challan, it is mentioned that the items will be delivered before 10 oct 19 12:00 to 15:00 but still, now i didn't receive my items. I called customer care but they did not even give a proper response. The shocking reply is big bazaar customer care dont have the contact number of their own coimbatore branch.

Dear sir/ madam,

I bought a wild stone ultra sensual deodorant on 09.10.2019 from big bazaar (7 seas mall) vadodara.

This is literally the worst ever deo i've used. Does not contain any perfume. It's literally just alcohol and water. I have tried at least seven different brands of deo and this was the first of it's kind. And it's nothing but alcohol. I don't know of this is fake or tampered with, but i'm never purchasing wild
Stone ultra sensual again.
And i have also face an issue for infection in my body, after use this deo.

So kindly answer me asap.

On 9/10/2019 i purchased some products from big bazaar kalkaji metro and at the billing counter i asked them to give carry bag for my purchased products but they asked me to give rs 24 extra for that carry bag. I told them that carry bag should be provide free of cost but they refused and charged me rs 24 extra for 1 carry bag in the total amount of rs 4888 (Including rs 24 for carry bag in the name of "plain cloth sb 20*20" in the bill). The bill is attached with it, i want you to take strict action against with my refund and stop them for charging fees for carry bag.

I purchased the following items from big bazaar Embassy Paragon Bangaluru Kundanhalli Gate under the offers scheme valid from on 01 Oct 19 but didn't get the cashbacks as per the offers.
As per if I am purchasing a (5+1) ltr safola gold refind oil, the bill price will be Rs 799.oo ( selling price) where as offr price is Rs 595.00 . As per this offr I should cash back of Rs 184.00 but I have been paid Rs 47.00 only.
As per the offer. Detail of Tax invoice number is:
Till No 12 Memo No 0023367 Tr No 40372 St : 5538 dated 01Oct 19 . Kindly look into the matter.

Hi,
I went to narendrapur Kolkata 700 103 Big Bazaar for shopping.

I was wondering to shop approx 10000 rupees but something happened which made me feel so bad and I was unable to shop that amount.

I saw some staffs had no uniform, no identity card and their shirt collar was UP opposition, just like down market Sub standard outlaw.

One of the staff Mr Sagar Sen was told me, it doesn't matter how they dress up!

Big BAZZAR is a brand and it's STAFF don't know how to groom themselves.
this person was so rudely answered my question, it doesn't matter to him!

When I went to POS for payment Mr.Prem Nal Thakur told me, he is also without identity card and without uniform and it doesn't matter to him!

He did not return my change and start billing other customer. He generated the computerized bill, i paid for my shopping but he did not return my change.

I was standing in the POS for 15 minutes and he was billing other customer without return my change!

He is a rude and unprofessional. After that I was discovered his name is not that he told me! in the bill invoice his actual name is Sumanta Chakraborty.

This person is outrageous, he was hiding his identity card he wasn't groom properly and he introduced himself with different name and he also rude behaved very rude and harassed his customer.

Big Bazaar is a brand and it's staff's behaviour not polite very rood and have very bad attitude. It is not acceptable at all.

I am very disappointed.
I want you to take strong action against these staffs and investigate the matter.

I am going to attached some snapshot. please check it out.

Thanks

I have purchased prestige hobtop 2 burner on 16/07/2018 with 2 year of warranty and for top glass life time warranty at the time of purchase there is no warranty card in the box i complained to sails person he promises that we are here to help us. Now i have some issue in the product and prestige wants warranty card or bill. I went to big bazaar gip noida where i purchased this and they said we have only one month data in our record. I show them my payment details and transaction number and date from my bank records but the totally refused.

Now what i do product is under warranty of 2 years and life time for glass top

I bought a kurta from acropolis mall for ₹699 and tried to exchange it with another kurta from himalaya mall big bazaar worth ₹899 in three days time but i was told that i can’t do the same without downloading the future pay wallet and i can only buy kurta for same price and not more. If buying and exchanging is going to be this difficult it should be made clear at the store itself and not be advertised that big bazaar is exchange friendly

I have bought a pack of golden harvest almonds from big bazaar in palakkad, kerala. I didn't open it for 2 months and it was within the expiry date. But a few days back when i took my pack i was shocked to see fungus in my unopened pack. Also, there are dead insects as well as some web-like formations. Moreover, there are worms lurking inside. And the expiry date is on october 24, 2019. Also, i have found worms in cashews in my previous purchase but didn't raise a complaint. But this one was beyond what a consumer deserves on food items which are sold under the tag "premium" and hence overcharged. This is a high-level failure on the quality and trust of the products sold by the brand golden harvest. Requesting to provide me a refund.

I went to big bazaar bharuch on 08.10.19 around 07:15 pm. I asked at exit gate security boy to assist me to take to manager. I requested manager (I am not sure but as said by another staff-mr. Niyaj) at customer care center to open the magnetic tag of my cloth which i bought a month before, he asked me to produce bill.
As i purchased the same cloth a month before, i had not bill with me, so i requested him to search the bill by my registered mobile number-"yaar, ek mahine purana bill hai, mobile no se search kar lo". He yelled at me - "mai koi aapka yaar nahi, aapko yaar banane ka koi irada nahi." is this the way big-bazaar representative talk to customers.
I told him to open the tag and gave my cloth to him and said i am waiting at exit gate as my kid was crying at exit gate. He gave my cloth to guard at exit gate and asked security personal to not give that cloth back to me. When i took my cloth, security boy and girl both held my arms as they were not allowing me to take back my cloth. I was surprised that the same security boy who assisted me to the customer care counter with the cloths in my hands, was then not allowing me to take back the cloth. Is this the way of treating customers at big bazaar. It is disgusting.

Kindly look into the matter and ask the manager who was present at 07:00pm on 08.10.19, is this the way of treating female customer.

I am pankaj from delhi. Last sunday 06.10.2019 me and my roommate karishma manral. We bought some household thing from there. They asked for carry bag and charged rs. 24 for it. I asked that why are you charging for carry bag than they said we charge for it. I told that you cannot charge becasue it is free of cost but they denied. Kindly take an action against it.

Pantaloon retail india ltd (Big bazaar) minerva complex rai market ambala can't
Pf claims not receive
This is it intimate u that i have submitted my pf claim form in my organization in 2008with the store hr, they have given me a proof of submition of claims but in pf online check it states that there is no pf number as such, but till date there is no reply from the company
People over there keep on saying will do it as soon as possible but in vain,

So kindly request u to kindly look in my matter
My details of pf,
Pf no - mh/38491/21552
Name - ajay kumar
Employment code -19771
Working time[protected]-2008
My provident fund number 21552 is stating wrong. I have filled the form twice. My pf has not arrived, either tell me the correct pf number or tell me some way how to remove my pf. Please send the trouble to reply to my given mail address. I am giving you my email address belowthank you
Email id - [protected]@gmail.com

I bought multiple things yesterday evening and as it happens one came check the bill at the counter due to rush. On reaching home i was shocked to see that the chargers were much higher than what was written on the product display. Even the smallest of the thing eg bananas where their own sticker shows a lower price my bill is charged with a higher value.

The amount may be small but it's a daylight robbery where the customer who may not check the bills in details are being looted.

Have brought this from big bazaar exhibition road patna 2 months ago after paying 1999 rs and after using 5-6 times this is what happened to this, is this the quality product you are selling or we are fools buying clothes from big bazaar at this price. What should i do for this. Should i file a complaint in the consumer court or you will get me a help resolving this. I am totally fed up with this and don't know what to do. Have me the solution.
Please
Must have purchased with the payback card linked with mobile number [protected].

This is to inform you that today i have been to big bazaar is sadan hyderabad branch and i had to wait for about one hour for billing, i went to one counter waited for half hour and they said system error is there go to next counter and after waiting for another half an hour in another row he too told there is system error
Kindly look into the matter as there is no proper supervision and the billing agents are not capable of good communication

I purchased groceries from big bazaar, on 2/10/19 memo-[protected]. Out of which there was cheap quality rice inside hmt 10kg bag. I used the groceries for a festive occasion (Dussehra). I came to know the quality of rice after when it was cooked & served to my guests, rice quality was very poor, i couldn’t able to change the rice menu from the dine. There are so many high level personalities including local mla were my guest. The quality of rice served hurt me morally as well as psychological.
When i complained this matter with rest amount of rice to the chief admin. Of your branch could not solve my problem. To solve this whether i will go to police station or consumer court. As i am a profit club member i’m facing difficulties so many times in your bb fbb etc.
So try to solve my problem as soon as possible and give best service to customer.
Your
Sairam apat
Profit club member
Mobile-[protected]
[protected]@gmail.com

I went to big bazaar ambala cantt today to get some of my goods. At the time of cutting the bill, the cashier said to me that did i want to take the bag i said yes, he said than 20 rs extra for carry bag i said to him that the carry bag is free i saw in news last he said no in big bazar carry bag is no free u have to pay rs 20. He said that 20 rs will be refund to you i[censored] return the carry bag to us after cross the gate. I told them how will i take the good to house than, they said we dont know.

Today i go for shopping and i shopped for around 4000inr and items are too many, i am asking for big carry bag but the customer desk support say it is not available and we didn't provide you. They misbehave with me and say if you want to purchase the items then you have to buy 3-4 small carry bag for the items. It is possible to one person carry 10-12 kg items in 3-4 carry bag.

Poor quality service and packing bags availablity very poor assistance from staff and floor counters.
Sh prashant sharma the so called floor manager was so rude even after complaining forget about apologizing he didn't even acknowledge the lacking, extremely poor quality packing bags making customer stand out in sun after billing, poor parking assistance
Its a huge put off we are never going to visit big bazaar again and going to spread this poor experience allover.

I purchased the following items from big bazaar kalkaji metro station under the offers scheme valid from 28 sep to oct 2, but didn't get the cashbacks as per the offers.
1.2.25 litre frooti bottle at the offer price of rs 70 and future pay price of rs 44 (Rs 26 cashback). I didn't get the rs 26 cashback
As per the offer. Tax invoice number is: [protected] date of purchase 28 sep 19.
2. 700 g kissan mixed fruit jam bottle at the offer price of rs 165 and future pay price of rs 132 (Rs 33 cashback). No cashback was given to me.
Tax invoice number:[protected]. Dop 30 sep 19.
I have contacted future pay and big bazaar customer care units a number of times and sent them emails giving proof of the bills copies and the offers. They are not acting in the matter and trying to be very smart by making excuses like their servers are having technical issues, wait for 2 to 3 days and sometimes not responding at all. They all are crooks.

I needed a job and i was applying for jobs on quikr.com. The above-mentioned company about whom i am complaining. They called up me on 09/08/19 and said me to come up on 10/08/19 with 1200 rs which is refundable after 1st month salary. I went there. They took 3400 rs from me. 1200 rs for icici bank new account open which i didn't know. On the same day they said that they will send me offer letter.in evening, while i was in bus, i received a call from number which has been mentioned in receipt. He verified. The next day i called up that madam she said that she would confirm after talking to her sir. But she didn't call me back. Again i called her then she said her sir is busy in meeting and also said that ur offer letter would be sent to u this week. But i didn't receive. I needed a job badly. Now they r saying wait upto 30/09/19. When i said her that i will complain against them. She disconnected the call instantly. I can't wait much more days. Its not easy to sit at home. I thought that they would provide me job very soon. I think they r fake. Please help me as i have given money to them. Please take strict action against them. If they can't provide the job they shouldn't take money from people. Also many other people have lost their money. Please help is required. Madam named neha. Contact no.[protected]