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Last updated Nov 20, 2023
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Furniture
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 8

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S
Sowmya MV
Oct 21, 2022
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We are holding 3 FD'S out of which 2 of them have matured on 19th oct 2022, but the maturity amount is still not credited to my account. Tried reaching the team but none of the numbers are working . sent several mails, the mails are delivered but no response from the team. I have made other commitments considering the maturity amount that I will be getting now. Visited big bazaar which is now converted to smart point bazaar but the official say they have no clue. We tried reaching other partners store but all of them are closed ( brand factory, pantaloons etc ). My amount is struck . please help
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    S
    Sudip06
    from Delhi, Delhi
    Oct 20, 2022
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    Address:Delhi

    I have a Big Bazaar Profit Club card. There is approx. Rs 9, 000 is balance. Big bazaar is closed now, but they did not refund our money.

    They haven't given any instruction to customer by email, message or call. How we will get card balance.

    Please help me to get my card balance amount as earliest possible. Their Customer care number is closed. Email is not in use anymore.

    Sudipto
    Mob.-[protected]
    Big Bazaar Profit Club
    Card No-[protected].
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      A
      Ajeet301176
      from Patna, Bihar
      Oct 19, 2022
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      Sir, kindly Support from Big Bazaar for refund of Rs 10000 which is kept in future pay wallet and profit club schemes.
      No response Just zero response from Big Bazaar and all their information, customer cares, email address and others every thing is closed for refund of above mentioned subject.
      Kindly guide me and support for refund of Rs 10000.
      Thanking you
      Ajeet Kumar Singh
      Mobile no [protected]
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        A
        Archana P S
        Oct 16, 2022
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        As the big bazaar outlets are closed and their customer service number and mails are also not working, i just want to know what can be done to avail the profit ckub card refund. To whom should I complain or what measures i should take
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          M
          Mamta78654321
          Oct 15, 2022
          Oct 15, 2022
          This thread was updated on Oct 15, 2022
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          Hi Team,

          Please find attached the all documents for the refund of money which is in my card.

          Request you to process it asap as it's blocked my money and not able to use it.

          Regards,
          Mamta
          +2 photos
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Oct 15, 2022
          Updated by Mamta78654321           Don't have anyone from future retail for the refund... they have done fraud with me... please review and do the needful.
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            P
            pvrushu1
            Oct 14, 2022
            Oct 14, 2022
            This thread was updated on Oct 14, 2022
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            Address:Knowlegde House, Shyam Nagar, Off Jogeshwari Vikroli Link road Jogeshwari. 400050
            Website:[email protected]

            Hi team,
            I took shopping card and 12000/- amount is loaded in future pay card for shopping at Vishrantwadi big bazaar outlet.
            but now the big bazaar is closed. I kindly request you to return my hard earned money in bank details of which is already provided in the attachment.
            Name of consumer- Vrushali Ajit Narsale
            Card number-[protected]
            no one is picking the calls. I complaint
            Knowlegde House, Shyam Nagar, Off Jogeshwari Vikroli Link road Jogeshwari. 400050
            Attached is the photo of card, my pan and adhaar card.

            Regards,
            Vrushali Ajit Narsale
            [protected]
            [protected]
            [protected]
            +1 photos
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
            Oct 14, 2022
            Updated by pvrushu1             This is really a joke for me that as I have just complained and very next minute automatically it become marked as resolved...where as no action or reply or reponse received to me by company.
            I still request you to look into the matter and help us to get my hard earned money.
            Regards Vrushali Ajit Narsale.
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              A
              Ashishraja123456
              from Vadodara, Gujarat
              Oct 10, 2022
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              Address:vadodara

              I am Ashish sharma purchase big bazaar profit club card of 10000 rupees in vadodara in february 2022, but after few days big bazaar closed and i am unable to use my balance
              my email id [protected]@gmail.com,
              [protected]@gmail.com
              i want my refund as soon as possible
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                B
                Bibekananda Sahoo Bhubaneswar
                from Bhubaneswar, Odisha
                Oct 9, 2022
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                Address:Bhubaneswar

                I have a big bazaar profit club with some balance but unfortunately this money's is not possible to recover from bug Bazar as such organisation taken over by reliance I am contacting many time to customer care mail id and number but this was not working, so my complain is how I get my money
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  J
                  Jitendra1989
                  from Delhi, Delhi
                  Oct 7, 2022
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                  Website:www.futureretail.in

                  I had 1500 rs into my future pay wallet .App did not have option to shop from it stating under maintenance. Since for 2 or 3 months it was stating same, but now it is not showing in my wallet.I went in person and it was converted to smart Bazaar by jio. Later they told me to goto someother Bigbazaar. Went to patna big bazar and people there said I cannot use it as no instructions for them.

                  I'm at loss now that I cannot get or use Mt hard earned money. need your support at the earliest to get my genuine money back.

                  Thank You
                  Jitendra
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    S
                    Suman_malik
                    from Agra, Uttar Pradesh
                    Oct 5, 2022
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                    Wallet balance

                    Address:Agra

                    I am holding a Big Bazar future pay approx Rs.6800/- as unused balance. Which was shown in my future pay wallet upto July 2022, but now same has been disappeared. I have contacted store, but they are now Reliance outlets, so not responding about big bazaar wallet balance. I have tried through portal complaint, then I got system generated message that my complaint has been taken and a team will contact with resolution, but till date no call/...
                    +1 photos
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                    K
                    Khyati Dewangan
                    Oct 4, 2022
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                    Address:No idea
                    Website:[email protected]

                    Order no 106014
                    Ordered product name-
                    Versatile foldable plastic wardrobe
                    Amount paid 1399 rs
                    +1 photos
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                      M
                      Manish kakde
                      from NAGPUR, Maharashtra
                      Oct 3, 2022
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                      Address:Nagpur maharastra

                      Sir maine inka profit club card liya tha lekin abhi big bazar bund hone ke karan usska up ayog nahi ho raha hai aur inaka koi customer care number bhi nahi chal raha hai sir mere paise wapas lane me meri madat kijiye mujhe mera paisa wapas chite sir
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                        A
                        Aruna Nayak
                        from Sambalpur, Odisha
                        Oct 2, 2022
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                        Address:Modipada, Sambalpur, Odisha 768003

                        I am Aruna Nayak. I was a member in Big Bazaar since 13/08/2017. Later on, I became a member of Profit club with number [protected] on 21/11/2021. I had paid Rs. 10100/- (Rs. 100/- is for Profit club card) on 21/11/2021 to Big Bazaar and enrolled for this Profit club. After three month of my enrollment the Big Bazaar is suddenly closed. I had only used Rs. 1000/ from future pay and Rest Rs. 9000/- was there in the wallet. Kindly return the amount to my SBI account ([protected]) from where Rs. 10100/- has been deducted.
                        +1 photos
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                          Aruna Nayak
                          from Sambalpur, Odisha
                          Oct 2, 2022
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                          Address:Modipada, Sambalpur, Odisha 768003

                          I am Aruna Nayak. I was a member in Big Bazaar since 13/08/2017. Later on, I became a member of Profit club with number [protected]. I had paid Rs. 10000/- to Big Bazaar and enrolled for this Profit club. After three month of my enrollment the Big Bazaar is suddenly closed. I had only used Rs. 1000/ from future pay and Rest Rs. 9000/- was there in the wallet. Kindly return the amount to my account from where Rs. 10000/- has been deducted.
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            T
                            troubleshuter
                            from Udaipur, Rajasthan
                            Oct 1, 2022
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                            I have balance in profit club card for Rs. 7000 that balance has not been yet refunded. I have tried calling customer care but that number is also not working.
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              S
                              shailesh.kr2003
                              from Dharwad, Karnataka
                              Oct 1, 2022
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                              Address:Big bazaar, Knowledge House, Shyam Nagar, Jogeshwari East, Mumbai – 400060

                              I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
                              Big Bazaar haven't given any instruction to customer by email, message, call that how we will get card balance.
                              So want to register complaint against Big Bazaar for this big scam and fraud. Please help in getting the refund from Big Bazaar.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                R
                                Rekhit Rathore
                                Sep 30, 2022
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                                I was using a profit club card but there are no stores available to use this card I'm helpless because none of customer support is provided. Please help me to resolve my problem.
                                +3 photos
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                                  H
                                  Harshala Chandekar
                                  Sep 29, 2022
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                                  Respected,

                                  Myself harshala chandekar working with Future Lifestyle Fashion Limited as Fashion Consultant from Since December 2015 to till Feb 2022. My employee ID is 356236. Still not getting FNF settlement and gratuity settlement even after 6 month.
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                    L
                                    Lucky kesharwani
                                    from Jabalpur, Madhya Pradesh
                                    Sep 29, 2022
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                                    Address:Jabalpur

                                    Respected Sir/Madam.

                                    I would like to bring into your kind Concern that my name is Lucky Kesharwani and I was working at your Brand Factory format Company name Future Lifestyle Fashion Limited from 03/12/2018 till 22/04/2022 in Operations Department as Head Cashier bearing employee ID 476826.

                                    I am writing this letter to state that on 22/04/2022, I relieved from your Future Lifestyle Fashion Limited but my full and final settlement has not been done. I request you to kindly do the full and final settlement and send me all dues. I also request you to please share the relieving/experience letter with me as soon as possible.

                                    If you have any questions about my request, please call me at [protected].

                                    Thank you for your time and your attention to this matter.

                                    Regards
                                    Lucky kesharwani
                                    [protected]
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                      V
                                      vishalllsingh
                                      from Mughalsarai, Uttar Pradesh
                                      Sep 27, 2022
                                      Dec 9, 2022
                                      This thread was updated on Dec 9, 2022
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Address:Mughalsarai

                                      I've been a member of the profit club since 4 years now and this is very unfortunate that I've not been able too use my profit card balance for almost 6 months now and the card still holds amount. I've requested to initiate the refund policy for my balance of card number ([protected]). There still hasn't been any response, the customer care service is also unavailable.
                                      Please look into this and respond asap.
                                      Oct 21, 2022
                                      Complaint marked as Resolved 
                                      The complaint isn't resolved yet. Neither the company contacted me further after appealing the complaint.
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      View replies
                                      Hello Team,

                                      I have below 3 Fixed deposits with Future retails. First one is due on 20-Nov-2022 but the matured amount is not credited yet to my given bank account.

                                      I wrote several emails to [protected]@futuregroup.in ; [protected]@futuregroup.in ; [protected]@futuregroup.in but did not get any reply.

                                      Kindly request you to please help. I am in urgent need of the money. Please show us the way ahead to escalate and take steps.

                                      DepositID Beneficiary Account Number Receiver IFSC Beneficiary Name Matured Date Matured Amount
                                      [protected] [protected] ICIC0001617 TAPASHI LAHA 20-Nov-2022 ₹ 203, 810.00
                                      [protected] [protected] ICIC0001617 TAPASHI LAHA 7-Jan-2023 ₹ 475, 556.00
                                      [protected] [protected] ICIC0001617 TAPASHI LAHA 6-Mar-2023 ₹ 135, 873.00

                                      Warm Regards,
                                      Rajdip Laha
                                      Mobile: +91 [protected]
                                      Mail: [protected]@gmail.com
                                      Reply
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