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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 8

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B
Baaveer
from Mumbai, Maharashtra
Oct 30, 2022
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Address: R.No: 502, Bldg No: A/7, 5th Floor, Shubham Soc, Kokari Agar, Mhada Bldg, Nee GTB Monorail Station, Sion Koliwada, Mumbai - 400037

Hello

I am the holder of profit club card: [protected]

I tried Customer care and email id of big bazaar/ future group, nothing working.

Looking for refund of 10, 000/- deposited against shopping scheme.

Looking for prompt reply.

Thanks and Regards
Balaveer Ega
([protected])
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    M
    MELROY MACDONALD
    from Jaipur, Rajasthan
    Oct 29, 2022
    Jan 12, 2023
    This thread was updated on Jan 12, 2023
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    Address: Rudrapur Uttarakhand

    Dear Future Pay Team and Big Bazaar Profit Card Team

    Kindly refund the amount in the Big Bazaar profit club card[protected] that was issued in the name of MELROY KENNETH MACDONALD with mobile number [protected].

    I have not been able to use this card as Big Bazaar had shut down all of sudden in October 2021 suddenly and now I am stuck with the card and unable to use it.

    So I request to refund the amount to me as soon as possible.

    I have attached attachments in email the big bazaar profit card, identity proof of Aadhar card and cancelled cheque for your reference.

    I would appreciate an early refund of the amount of Rs 10000 in the card.

    I look forward towards your positive and considerable response.

    **Note the [protected]@bigbazaar.com and [protected]@futurepay.in is fake and not accepting emails and complaints and neither is the customer care number functioning.

    Thanks and regards

    Melroy Kenneth Macdonald
    Contact Number: [protected]
    +2 photos
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    Nov 01, 2022
    Updated by MELROY MACDONALD
    How many days it will take as this has been long pending and no proper response.
    Jan 12, 2023
    Updated by MELROY MACDONALD
    Complaint not solved. When will you look into the complaint. This portal is useless. But I feel I should follow legal procedures to solve this matter. I don't feel your portal has any solutions for the same.
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      A
      Anurag Yashvardhan
      Oct 28, 2022
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      I have two big bazar profit card with amount of 18000 and now as big bazar is completely closed, I wanted to know how will I get my refund. Big bazar shutted down without any notice and now they also not even providing refund. This is fraud done by Future group and big bazar. They must pay/refund our hardwork earn money.
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        A
        Amol Santosh Chaudhary
        Oct 26, 2022
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        Ive been a member of the profit club since 4 years now and this is very unfortunate that I've not been able too use my profit card balance for almost 6 months now and the card still holds amount. I've requested to initiate the refund policy for my balance of card. There still hasn't been any response, the customer care service is also unavailable.
        Please look into this and respond asap.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          A
          anuragar05
          from Bhubaneswar, Odisha
          Oct 23, 2022
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          I am a customer of Big bazaar Profit Club Membership Card and now I am not able to use the same as there are no Big Bazaar Active in my city.

          Request you to kindly allow the balance to be refunded. The details are mentioned below
          Name: Anurag Arora
          Card Number: [protected]
          Start Date: 30 Jan 2022
          End Date: 30 Jun 2023

          Have been writing mail for the refund but it is showing as mentioned below:

          There was a temporary problem delivering your message to [protected]@bigbazaar.com. Gmail will retry for 46 more hours. You'll be notified if the delivery fails permanently.
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Oct 23, 2022
          Updated by anuragar05
          This is the reply I am getting, when I am writing a mail to [protected]@bigbazaar.com

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            S
            Sowmya MV
            Oct 21, 2022
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            We are holding 3 FD'S out of which 2 of them have matured on 19th oct 2022, but the maturity amount is still not credited to my account. Tried reaching the team but none of the numbers are working . sent several mails, the mails are delivered but no response from the team. I have made other commitments considering the maturity amount that I will be getting now. Visited big bazaar which is now converted to smart point bazaar but the official say they have no clue. We tried reaching other partners store but all of them are closed ( brand factory, pantaloons etc ). My amount is struck . please help
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              S
              Sudip06
              from Delhi, Delhi
              Oct 20, 2022
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              Address: Delhi

              I have a Big Bazaar Profit Club card. There is approx. Rs 9, 000 is balance. Big bazaar is closed now, but they did not refund our money.

              They haven't given any instruction to customer by email, message or call. How we will get card balance.

              Please help me to get my card balance amount as earliest possible. Their Customer care number is closed. Email is not in use anymore.

              Sudipto
              Mob.-[protected]
              Big Bazaar Profit Club
              Card No-[protected].
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                A
                Ajeet301176
                from Patna, Bihar
                Oct 19, 2022
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                Sir, kindly Support from Big Bazaar for refund of Rs 10000 which is kept in future pay wallet and profit club schemes.
                No response Just zero response from Big Bazaar and all their information, customer cares, email address and others every thing is closed for refund of above mentioned subject.
                Kindly guide me and support for refund of Rs 10000.
                Thanking you
                Ajeet Kumar Singh
                Mobile no [protected]
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  A
                  Archana P S
                  Oct 16, 2022
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                  As the big bazaar outlets are closed and their customer service number and mails are also not working, i just want to know what can be done to avail the profit ckub card refund. To whom should I complain or what measures i should take
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    M
                    Mamta78654321
                    Oct 15, 2022
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                    Hi Team,

                    Please find attached the all documents for the refund of money which is in my card.

                    Request you to process it asap as it's blocked my money and not able to use it.

                    Regards,
                    Mamta
                    +2 photos
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                    Oct 15, 2022
                    Updated by Mamta78654321
                    Don't have anyone from future retail for the refund... they have done fraud with me... please review and do the needful.
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                      P
                      pvrushu1
                      Oct 14, 2022
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                      Address: Knowlegde House, Shyam Nagar, Off Jogeshwari Vikroli Link road Jogeshwari. 400050
                      Website: [email protected]

                      Hi team,
                      I took shopping card and 12000/- amount is loaded in future pay card for shopping at Vishrantwadi big bazaar outlet.
                      but now the big bazaar is closed. I kindly request you to return my hard earned money in bank details of which is already provided in the attachment.
                      Name of consumer- Vrushali Ajit Narsale
                      Card number-[protected]
                      no one is picking the calls. I complaint
                      Knowlegde House, Shyam Nagar, Off Jogeshwari Vikroli Link road Jogeshwari. 400050
                      Attached is the photo of card, my pan and adhaar card.

                      Regards,
                      Vrushali Ajit Narsale
                      [protected]
                      [protected]
                      [protected]
                      +1 photos
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                      Oct 14, 2022
                      Updated by pvrushu1
                      This is really a joke for me that as I have just complained and very next minute automatically it become marked as resolved...where as no action or reply or reponse received to me by company.
                      I still request you to look into the matter and help us to get my hard earned money.
                      Regards Vrushali Ajit Narsale.
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                        A
                        Ashishraja123456
                        from Vadodara, Gujarat
                        Oct 10, 2022
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                        Address: vadodara

                        I am Ashish sharma purchase big bazaar profit club card of 10000 rupees in vadodara in february 2022, but after few days big bazaar closed and i am unable to use my balance
                        my email id [protected]@gmail.com,
                        [protected]@gmail.com
                        i want my refund as soon as possible
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                          Bibekananda Sahoo Bhubaneswar
                          from Bhubaneswar, Odisha
                          Oct 9, 2022
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                          Address: Bhubaneswar

                          I have a big bazaar profit club with some balance but unfortunately this money's is not possible to recover from bug Bazar as such organisation taken over by reliance I am contacting many time to customer care mail id and number but this was not working, so my complain is how I get my money
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            J
                            Jitendra1989
                            from Delhi, Delhi
                            Oct 7, 2022
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                            Website: www.futureretail.in

                            I had 1500 rs into my future pay wallet .App did not have option to shop from it stating under maintenance. Since for 2 or 3 months it was stating same, but now it is not showing in my wallet.I went in person and it was converted to smart Bazaar by jio. Later they told me to goto someother Bigbazaar. Went to patna big bazar and people there said I cannot use it as no instructions for them.

                            I'm at loss now that I cannot get or use Mt hard earned money. need your support at the earliest to get my genuine money back.

                            Thank You
                            Jitendra
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              Suman_malik
                              from Agra, Uttar Pradesh
                              Oct 5, 2022
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                              Address: Agra

                              I am holding a Big Bazar future pay approx Rs.6800/- as unused balance. Which was shown in my future pay wallet upto July 2022, but now same has been disappeared. I have contacted store, but they are now Reliance outlets, so not responding about big bazaar wallet balance. I have tried through portal complaint, then I got system generated message that my complaint has been taken and a team will contact with resolution, but till date no call/ resolution has been received regarding same and now customer care no.[protected] is also not working
                              Please provide the solution to redeem/ get refund of the amount.

                              You haven't given any instruction to the customer by email, message, or call that how we will get the card balance.

                              So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. Pls return my hard earned money. If any person have leads in this regard kindly share the details please.
                              +1 photos
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                                K
                                Khyati Dewangan
                                Oct 4, 2022
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                                Address: No idea
                                Website: [email protected]

                                Order no 106014
                                Ordered product name-
                                Versatile foldable plastic wardrobe
                                Amount paid 1399 rs
                                +1 photos
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                                  Manish kakde
                                  from NAGPUR, Maharashtra
                                  Oct 3, 2022
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                                  Address: Nagpur maharastra

                                  Sir maine inka profit club card liya tha lekin abhi big bazar bund hone ke karan usska up ayog nahi ho raha hai aur inaka koi customer care number bhi nahi chal raha hai sir mere paise wapas lane me meri madat kijiye mujhe mera paisa wapas chite sir
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                                    Aruna Nayak
                                    from Sambalpur, Odisha
                                    Oct 2, 2022
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                                    Address: Modipada, Sambalpur, Odisha 768003

                                    I am Aruna Nayak. I was a member in Big Bazaar since 13/08/2017. Later on, I became a member of Profit club with number [protected] on 21/11/2021. I had paid Rs. 10100/- (Rs. 100/- is for Profit club card) on 21/11/2021 to Big Bazaar and enrolled for this Profit club. After three month of my enrollment the Big Bazaar is suddenly closed. I had only used Rs. 1000/ from future pay and Rest Rs. 9000/- was there in the wallet. Kindly return the amount to my SBI account ([protected]) from where Rs. 10100/- has been deducted.
                                    +1 photos
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                                      Aruna Nayak
                                      from Sambalpur, Odisha
                                      Oct 2, 2022
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                                      Address: Modipada, Sambalpur, Odisha 768003

                                      I am Aruna Nayak. I was a member in Big Bazaar since 13/08/2017. Later on, I became a member of Profit club with number [protected]. I had paid Rs. 10000/- to Big Bazaar and enrolled for this Profit club. After three month of my enrollment the Big Bazaar is suddenly closed. I had only used Rs. 1000/ from future pay and Rest Rs. 9000/- was there in the wallet. Kindly return the amount to my account from where Rs. 10000/- has been deducted.
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                        troubleshuter
                                        from Udaipur, Rajasthan
                                        Oct 1, 2022
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                                        I have balance in profit club card for Rs. 7000 that balance has not been yet refunded. I have tried calling customer care but that number is also not working.
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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