Big Bazaar / Futurebazaar / Future Retail Avani Riverside Mall Howrah — Service | |||
Hii I have a grievance against Big Bazaar Avani Riverside Howrah. Today on 26th Dec Saturday I went to Big bazaar Avani Riverside Howrah. I did my shopping of grocery on ground floor of bigbazaar and had an exit. The grocery was quite heavy for me.Suddenly I thought of buying some cosmetics and clothes from first floor of big bazaar so I went to the first floor and asked the baggage counter person to keep what I had bought from ground floor of big bazaar.. he denied..he said he cannot keep what had already been sold and told me to go to the ground floor take pass and take trolley.. I called the other staff over there for help so that I can keep my baggage somewhere and shop freely.they just made me to go upstairs and downstairs and did not show any gesture of helping.they told ki agar aapka saman baggage counter me rakhenge to dusre customer ka kaha rakhenge.Its means if I buy something from ground floor and want to buy other things from first floor I have become second grade customer. I am shocked with this behavior of big bazaar people.I loved to buy things from big bazaar and I am a regular customer. Unfortunately I will have to break this bond with big bazaar.I had never experienced this type of behavior from any other brand.kindly look into the matter. I was there in big bazaar between 4-5 pm.kindly ask the staff during this time for such a rude behavior.I want Avani Riverside Big Bazaar staff to apologize to me. Thanks Nutan Was this information helpful? | |||
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
We apologize for the inconvenience this has caused. Please let us know more at [protected]@futuregroup.in with your contact details so that we can look into this.
Regards,
Priya
Future Group