Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — About refund

Agnipriya

from Mumbai, Maharashtra

Address:

Bardhaman, West Bengal, 713206

Sir/Madam,
This is to notify you that I'm repeatedly being played around and harassed. I gave away the Big Bazaar Profit Club Card, and was ensured by the officials, a refund of an amount 9000/- duly. This entire process was held back in the month of May. I was asked to submit a couple of documents, such as, a Cancle Check issued on my name, photo copy of Voter Identity Card. Now it has been around 3 months and counting, have received absolutely nothing!!! Repeated requests have been constantly ignored and given a deaf ear!!
Still now the processing hasn't been completed... Now I'm at my wits end, and need to be given a final date of my refund... Otherwise would be forced to take the matter and lodge a complaint in Consumer Forum!!!

Kindly do look into the matter!

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Sep 30, 2016

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Agnipriya,

Request you to write to me at [protected]@futuregroup.in with your contact number and the exact store details so that I can take this up with the concerned team and expedite the process of refund.

Regards,
Priya
Future Group