Big Bazaar / Futurebazaar / Future Retail / Hometown — being cheated - product not delivered

Address:	Home Town, Punjagutta Branch, Hyderabad
Website:	hometown_in

Hi,

I had purchased a double cot and mattress with home town, punjagutta showroom, in hyderabad on the 1st of feb'20 and was promised that the products will be delivered by the 15th of feb'20.

Till date the product has not been delivered...

Multiple mails to the customer care are sent but no response from them till date.

Had called the branch show room contact no, and mr. Dayakar, head of the show room attended and confirmed to revert, but failed to get a revert from him too...

I strongly believe that the show room has cheated me and all efforts have yielded no results.

Request to please look into this matter and help.

Thank you.