Big Bazaar / Futurebazaar / Future Retail / Hometown — Big Bazaar / Futurebazaar / Future Retail / Hometown - Refund Of Profit Card Balance

Address:

Mumbai

I've was made a member 1 month before the store shut down and unfortunately I've not been able too use my profit card balance ever since. The card still holds amount 10000. I've requested to initiate the refund policy for my balance of card number [protected]. There still hasn't been any response, the customer care service is also unavailable.
Please look into this and respond asap.