Big Bazaar / Futurebazaar / Future Retail / Hometown — Big bazaar online order Issues

1. i have placed an order:[protected], Rs.1156 which is cancelled by your team, still i didnt get any refund

2. i have placed another order:[protected] with 9 items of Rs:1156 its confirmed.
but after dat 3 items cancelled and 6 items of Rs 943 confirmed by your team.
my order delivery date is 3rd may 2021, still i didnt get order or i didnt get any response from your team and also what about the Rs.213 money if my order prepared