Big Bazaar / Futurebazaar / Future Retail / Hometown — Big Bazaar Profit Club Card - No refund issued by the Future Group/ Future Retail

I subscribed to a Big Bazar Profit Club Card but since BB stores closed down across the country, I am unable to use the balance amount in the BBPC card. I have written numerous emails to the company e-mail [protected]@bigbazaar.com, but nobody cares to respond.

Request you to please help me in resolving this issue and getting me the refund of the money paid.

Regards.