I had brought two jeans short on[protected], from big bazar kompally branch. While billing first i had paid through phonepe the amount was deducted but in big bazar the bill was not generated so they insisted me to pay through the card and told me that i will get the refund with in 15 days, but from last 6 days im visting that kompally branch, its been closed today i went and somehow managed to talk with one of the branch member who is working inside the office, his name is harish ([protected]) he looks after the refund. He told me that this bigbazar is sold to reliance digital store and no process is going on here, we can't help you on this as no mails and nothing is working here. He is also saying that once reliance opens the store you will get a refund. I don't feel any sense of his words, it is almost 20 days that im waiting for refund, and still no more i can wait for this. Kindly find a solution and process the refund. Or else under consumer protection act 2019 NO.35. i will find a complaint.
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